Shebley v. United Continental Holdings, Inc.

CourtDistrict Court, N.D. Illinois
DecidedJanuary 16, 2019
Docket1:17-cv-01906
StatusUnknown

This text of Shebley v. United Continental Holdings, Inc. (Shebley v. United Continental Holdings, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Shebley v. United Continental Holdings, Inc., (N.D. Ill. 2019).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

MOHAMAD SHEBLEY and EAMAN ) SHEBLEY, ) ) Plaintiffs, ) ) No. 17-cv-01906 v. ) ) Judge Andrea R. Wood UNITED CONTINENTAL HOLDINGS, ) INC., et al., ) ) Defendants. )

MEMORANDUM OPINION AND ORDER Plaintiffs Mohamad and Eaman Shebley (“Shebleys”) were passengers on a flight operated by Defendants United Airlines, Inc., United Continental Holdings, Inc., and SkyWest Airlines, Inc.1 The Shebleys allege that Defendants discriminated against them on the basis of their perceived religion, race, color, and national origin by wrongfully removing them from their flight, in violation of the Airline Deregulation Act (“ADA”), 49 U.S.C. § 40101, et seq., 42 U.S.C. § 1981, and Title VI of the Civil Rights Act of 1964 (“Title VI”), 42 U.S.C. § 2000d et seq. Before the Court is Defendants’ motion to dismiss the Shebleys’ Complaint pursuant to Federal Rule of Civil Procedure 12(b)(6) for failure to state a claim. (Dkt. No. 22.) Also before the Court is Plaintiffs’ motion to amend their Complaint, conduct limited fact discovery, and strike portions of Defendants’ reply brief. (Dkt. No. 33.) For the reasons explained below, both motions are granted in part and denied in part.

1 For present purposes, United Airlines, Inc. and United Continental Holdings, Inc. are referred to collectively as “United,” and together with SkyWest Airlines, Inc., as “Defendants.” BACKGROUND For the purposes of Defendants’ motion to dismiss, the Court accepts as true the well- pleaded facts in the Complaint and views them in the light most favorable to the Shebleys. See Firestone Fin. Corp. v. Meyer, 796 F.3d 822, 826–27 (7th Cir. 2015). According to the Complaint, on March 20, 2016, the Shebleys and their three children

boarded United Airlines Flight 5811 at O’Hare International Airport in Chicago. (Compl. ¶ 7, Dkt. No. 1.) The family planned to vacation in Washington, D.C., for spring break. (Id.) The Shebleys’ two older children sat together in row 12, and the Shebleys sat with their youngest child in row 16. (Id. ¶¶ 9–10.) Eaman placed the youngest child in a “booster” seat atop the airplane seat. (Id. ¶ 9.) When flight attendant Eroll Agacaolli walked down the aisle to check that the passengers were secured with seatbelts, Mohamad politely asked for over-the-shoulder straps for the Shebleys’ youngest child, as portrayed on the United website. (Id. ¶ 12.) Agacaolli replied that the airline did not provide such straps. (Id. ¶ 13.) Mohamad offered to show Agacaolli the picture on the United website on his phone. (Id. ¶ 14.)

While Agacaolli was looking at Mohamad’s phone, another flight attendant, Alicia Heyes, approached Eaman and informed her that her child could not be seated in the booster. (Id. ¶ 15.) Eaman replied, “Okay,” and asked whether the airline would provide over-the-shoulder straps instead. (Id. ¶ 16.) Heyes repeated that the child could not be seated in the booster. (Id. ¶ 17.) Eaman said that she was not aware that she could not use the booster, especially because the Shebleys had been permitted to bring the booster on the plane by other United staff members. (Id. ¶ 18.) Eaman asked, “is it safer for my daughter to be without a booster?” (Id. ¶ 19.) Heyes again did not answer the question, instead repeating a third time that the child could not be seated in the booster. (Id. ¶ 19.) At this point, Agacaolli told the Shebleys to deboard the plane. (Id. ¶ 20.) Mohamad asked why, but Agacaolli simply repeated his request that they deboard. (Id. ¶¶ 21–22.) Eaman removed the booster from her daughter’s seat, but Agacaolli and Heyes did not notice, as they had already started walking away from the Shebleys towards the cockpit. (Id. ¶ 23.) Two passengers approached the Shebleys and stated that they had witnessed the Shebleys follow the

flight attendants’ instructions and sit with fastened seatbelts the entire time. (Id. ¶ 25.) The Shebleys’ children began to feel anxious and cry. (Id. ¶ 26.) Later, Heyes returned and saw the Shebleys seated with their seat belts fastened and the booster removed. (Id. ¶ 27.) Heyes said nothing, then walked back to the cockpit. (Id.) Thirty minutes later, flight attendant Jen Moore approached Eaman and asked what was going on. (Id. ¶ 28.) Eaman explained that the other flight attendants had left about an hour ago after instructing them to deboard and without answering any of their questions. (Id. ¶ 28.) Moore then requested that Eaman deboard the plane. (Id. ¶ 29.) Mohamad told Moore that he was Eaman’s husband and that he wanted to know why she was being asked to leave. (Id. ¶ 30.) Moore replied

that a supervisor would speak to them off the plane and again requested that the Shebleys deboard. (Id. ¶ 31.) Mohamad again asked why but received no response. (Id. ¶ 32.) A male flight attendant then approached and told the Shebleys to leave the plane. (Id. ¶ 33.) Mohamad asked him why, and the male flight attendant answered that the Shebleys had not followed instructions. (Id. ¶¶ 34–35.) Another passenger told the male flight attendant that the Shebleys had already removed the booster as requested and that the other flight attendants had left an hour before and not returned since then. (Id. ¶ 36.) The male flight attendant again said that the Shebleys had not followed instructions. (Id. ¶ 37.) And Eaman and the other passenger again replied that the Shebleys had followed instructions. (Id. ¶ 38.) The male flight attendant said that if the Shebleys left the plane, they could discuss it further. (Id. ¶ 39.) He then motioned for Captain Mathew Wagner to approach the Shebleys and speak to them. (Id. ¶ 40.) Captain Wagner informed the Shebleys that he had been given full authority over the safety of the plane and that the flight attendants had notified him that the Shebleys had not followed instructions regarding their child. (Id. ¶ 41.) The Shebleys replied that they had

followed instructions. (Id. ¶ 42.) Another passenger also told Captain Wagner that the Shebleys had followed instructions. (Id. ¶ 43.) Mohamad explained that he asked about over-the-shoulder straps for their child, but the flight attendants did not answer him and left. (Id. ¶ 44.) Mohamad reiterated that they had followed instructions. (Id.) Captain Wagner then told the Shebleys to deboard the plane. (Id. ¶ 45.) When Mohamad asked why, Captain Wagner responded that it was his decision and he would give them more details on the jetway. (Id. ¶ 47.) Eaman asked whether the decision was based on discrimination. (Id. ¶ 48.) Captain Wagner responded that it was a flight safety issue. (Id. ¶ 48.) The Shebleys left the plane. (Id. ¶ 51.) On the jetway, Captain Wagner told them that he

would have frightened the other passengers if he had given them an explanation on board. (Id. ¶ 52.) He then told a story about how a passenger had disobeyed instructions on a U.S. Airways plane that crashed in the Hudson River, before concluding that he needed the Shebleys to follow instructions no matter what. (Id. ¶ 52.) Mohamad insisted that they had followed instructions and that Captain Wagner’s explanation was irrelevant. (Id. ¶ 53.) Captain Wagner apologized for the inconvenience and said nothing further. (Id. ¶ 54.) Ultimately, the Shebleys gathered their children and belongings and boarded a different flight to Washington D.C. (Id. ¶ 55.) Based on these allegations, the Shebleys assert that Defendants discriminated against them by removing them from their flight.

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Shebley v. United Continental Holdings, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/shebley-v-united-continental-holdings-inc-ilnd-2019.