Shapiro v. Shellpoint Mortgage Servicing

CourtDistrict Court, D. Maryland
DecidedJanuary 30, 2023
Docket8:22-cv-01024
StatusUnknown

This text of Shapiro v. Shellpoint Mortgage Servicing (Shapiro v. Shellpoint Mortgage Servicing) is published on Counsel Stack Legal Research, covering District Court, D. Maryland primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Shapiro v. Shellpoint Mortgage Servicing, (D. Md. 2023).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MARYLAND

ROBERT A. SHAPIRO, *

Plaintiff, *

v. * Civ. No. DLB-22-1024

SHELLPOINT MORTGAGE * SERVICING, et al., * Defendants.

MEMORANDUM OPINION Robert Shapiro alleges that his mortgage loan servicer, NewRez LLC d/b/a Shellpoint Mortgage Servicing (“Shellpoint”),1 placed his loan into forbearance status without his authorization, causing his default on the loan and a dramatic drop in his credit score. ECF 2, at 11. Shapiro, who is self-represented, claims violations of the Racketeer Influenced and Corrupt Organizations Act, 18 U.S.C. § 1962, et seq. (“RICO”); the Real Estate Settlement Procedures Act, 12 U.S.C. § 2601 et seq. (“RESPA”); the Truth in Lending Act, 15 U.S.C. § 1601 et seq. (“TILA”); and the Coronavirus Aid, Relief, and Economic Security Act, Pub. L. No. 116-136, 134 Stat. 281 (2020) (“CARES Act”). ECF 2, at 18. He also asserts state law claims for breach of contract, gross negligence, and fraud. Id. at 15–17. He seeks $30,000 in monetary damages, declaratory judgment, and attorney’s fees. Id. at 1, 17–18. Shellpoint moves to dismiss the complaint. ECF 15. Shellpoint certified that in addition to electronic filing, it mailed copies of its motion and accompanying memorandum to Shapiro’s address. Id. at 3; ECF 15-1, at 17. The Clerk of Court mailed a Rule 12/56 notice to Shapiro on

1 Though Shapiro sued both NewRez LLC and Shellpoint Mortgage Servicing as separate entities, NewRez LLC clarifies that it does business as Shellpoint Mortgage Servicing. See ECF 15, at 1. May 24, 2022, advising him that the motion, if granted, could result in dismissal of the case; that he had the right to file a response within twenty-eight days; and that if he did not respond, the Court would resolve the case based on the defendant’s materials. ECF 16. Shapiro did not file an opposition. A hearing is not necessary. Loc. R. 105.6. For the following reasons, the Court grants Shellpoint’s motion to dismiss the complaint without prejudice.

I. Background The Court accepts the following well-pleaded allegations from the complaint as true when deciding whether the claims survive a motion to dismiss. Robert Shapiro, a former certified mortgage planning specialist and investment advisor, owns a townhouse in Clarksburg, Maryland. ECF 2, at 5, 10. His property is encumbered by a lien securing repayment of a government-backed loan. Id. at 5. This loan is serviced by Shellpoint, a mortgage servicing company responsible for collecting and applying borrowers’ payments on behalf of the mortgage holder. Id. at 7. To do so, Shellpoint collects monthly payments from borrowers then applies them to the loan’s principal and interest, taxes, insurance, and other fees or charges assessed to a borrower’s account. Id.

Shellpoint began servicing Shapiro’s loan in March 2019. ECF 2-1, at 66. Shellpoint, as the mortgage loan servicer, earns revenue in several ways. ECF 2, at 7. It earns a per-loan servicing fee as set forth in the note and deed of trust. Id. It earns “float” income on unapplied funds, which accrue from the time that a borrower pays until funds are remitted to the mortgage holder. Id. It collects and keeps fees, like late fees, directly from the borrower. Id. And for certain government-backed loans, it can earn incentive payments if borrowers whose loans are in forbearance accept certain “workout options.” Id. These workout options, offered by Shellpoint to cure a loan’s forbearance status, generally involve repayment plans, deferral agreements, or other loan modifications. Id. at 8. Shapiro alleges that Shellpoint could receive between $500 and $1,000 in incentive payments from the federal government each time a borrower with this type of loan agrees to a workout option, depending on which option the borrower accepts. Id. at 8. Shapiro paid his monthly mortgage on time for approximately sixteen years, including after Shellpoint began servicing his loan. ECF 2-1, at 1. When the COVID-19 pandemic began in

March 2020, Shapiro and Shellpoint discussed ways that Shellpoint could assist with loan payments. Id. at 55. At the time, Shapiro paid his monthly loan payments automatically, via “ACH automatic payments.” Id. at 1. Shellpoint offered to place Shapiro’s loan in forbearance. Id. at 55. Shapiro declined that offer by April 22, 2020. Id. Despite this refusal, Shapiro received a letter from Shellpoint on May 4 stating that he had been approved for a forbearance plan that temporarily suspended his mortgage payment obligation for three months. Id. at 57. Under the terms of the plan, Shapiro would not be penalized with a late payment charge or negative credit reporting if he missed a mortgage payment in June, July, or August 2020. Id. Shellpoint’s May letter stated that “[a]s part of your approved Forbearance Plan, if you were set up for ACH

automatic payment, we have suspended your ACH automatic draft for the duration of your Forbearance Plan.” Id. Shapiro contacted Shellpoint to refuse, once again, the forbearance plan and request that his loan be taken out of forbearance status. See id. at 1. Shapiro made a one-time online, manual payment for June 2020. Id. at 52. On June 1, he informed Mary Stone, a Shellpoint Loss Mitigation Specialist, in writing that he made this one-time payment. Id. He asked for Shellpoint to reconnect his automatic payments “so that the next payment will be taken out seamlessly in July.” Id. Stone confirmed in writing that same day that Shapiro’s June payment was received, his forbearance was cancelled, and his “ACH drafts will resume on July 1, 2020.” Id. at 51. She stated that Shellpoint mailed a confirmation letter to him on May 27. Id. Unbeknownst to Shapiro, Shellpoint never reconnected his automatic payments. Id. at 53. As a result, his July and August monthly payments were never made. Id. at 2. On August 31, Shellpoint sent Shapiro a letter to an incorrect address stating that “[a]s you are aware, your loan

is delinquent” and in default. Id. at 60. Though the letter stated that Shellpoint made several attempts to contact Shapiro regarding the delinquency, he never received any calls or texts. Id. at 7. When Shapiro eventually found out on September 9 that his loan was delinquent, he immediately called Shellpoint and paid the outstanding balance of $3,894.18. Id. at 2, 6; ECF 2- 1, at 43. Shellpoint waived his late fee because he was not at fault for the payment delay. ECF 2- 1, at 3. On October 19, Shapiro contacted a Shellpoint representative to request a letter in writing that stated that he was not at fault for the delayed payments. Id. at 46. He requested that his credit score be returned to its prior score as it “never should’ve been affected in the adverse way it was.”

Id. In July 2020, Shapiro had a credit report score of 756. Id. at 5. By October 12, it had dropped to around 700. Id. at 36. Shapiro notes that according to his bank, his score was as high as 817 on October 3. Id. at 37. Shellpoint emailed him that it would work on a letter, but it did “not control what credit scores are with the credit bureaus.” Id. at 47. On October 22, Shellpoint sent Shapiro a letter stating that “an error occurred causing a delinquent reporting for the July and August 2020 installments” and apologizing for any inconvenience. Id. at 66. Shellpoint indicated that it submitted a request to update the credit bureaus to correct the delinquent payments but noted that “the credit bureaus are responsible for your credit score. You will need to contact them directly for any questions regarding your score.” Id.

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Shapiro v. Shellpoint Mortgage Servicing, Counsel Stack Legal Research, https://law.counselstack.com/opinion/shapiro-v-shellpoint-mortgage-servicing-mdd-2023.