SEIPLE v. CRACKER BARREL OLD COUNTRY STORE, INC.

CourtDistrict Court, E.D. Pennsylvania
DecidedApril 22, 2021
Docket2:19-cv-02946
StatusUnknown

This text of SEIPLE v. CRACKER BARREL OLD COUNTRY STORE, INC. (SEIPLE v. CRACKER BARREL OLD COUNTRY STORE, INC.) is published on Counsel Stack Legal Research, covering District Court, E.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
SEIPLE v. CRACKER BARREL OLD COUNTRY STORE, INC., (E.D. Pa. 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

DAVID SEIPLE, : CIVIL ACTION Plaintiff, : : v. : No.: 19-cv-2946 : CRACKER BARREL OLD COUNTRY : STORE, INC., : Defendant. :

MEMORANDUM

SITARSKI, M.J. April 22, 2021

Presently pending before the Court is Defendant’s Motion for Summary Judgment (Def.’s Mot. for Summ. J., ECF No. 27) and Plaintiff’s response thereto (Pl.’s Resp., ECF No. 29). For the reasons that follow, Defendant’s motion is GRANTED in part and DENIED in part.

I. FACTUAL AND PROCEDURAL HISTORY

Defendant operates a chain of combined restaurant and gift stores. (Pl.’s Counterstatement of Undisputed Material Facts, ECF No. 29-1, at ¶ P1). In early March 2010, it hired Plaintiff, age 44 at the time, as a Restaurant Manager Trainee. (Def.’s Statement of Undisputed Facts, ECF No. 27, at ¶ 1). Defendant promoted Plaintiff to Associate Manager (AM) after completion of its training program. (Pl.’s Counterstatement of Undisputed Material Facts, ECF No. 29-1, at ¶ P5). In October 2014, Plaintiff’s District Manager (DM), Noelle Olesh, asked Plaintiff to assist at the Hamilton, New Jersey location.1 (Id. at ¶ P8). She informed him that if he did so

1 DMs and Regional Vice Presidents (RVPs) are responsible for store-level management promotions. (Pl.’s Counterstatement of Undisputed Material Facts, ECF No. 29-1, at ¶ P7). she would permit him to attend Senior Associate Manager (SAM) Leadership Week. (Id.). Defendant’s “Pathway to Promotion” requires AMs interested in attending SAM Leadership Week to have fulfilled four criteria: • Over-all “above standard” in behaviors on most current Performance Evaluation • Completion of ACT • AOR Mastery validated by District Manager • RVP approval[.]2

(Pathway to Promotion, ECF No. 29-3, at 2). Plaintiff received “exceeded expectations” on his then-current evaluation. (Pl.’s Counterstatement of Undisputed Material Facts, ECF No. 29-1, at ¶ P8). On January 22, 2015, he completed ACT.3 (Id.). The Pathway to Promotion lists “Completion of SAM Leadership Week” as an additional criterion for promotion to AGM. (Pathway to Promotion, ECF No. 29-3, at 2). However, in January 2015, DM Olesh asked Plaintiff to report to the Mount Laurel, New Jersey location as an AGM because it had no GM in place. (Id. at ¶ P9). Plaintiff agreed provided Defendant did not discriminate against him on the basis of age in considering him for further promotion at the location. (Id.). DM Olesh assured Plaintiff he was her “Plan A,” and he reported to the Mount Laurel location as its AGM. (Id.).

SAM is the next step in Defendant’s management hierarchy, followed by Acting General Manager (AGM) and then General Manager (GM). (Id. at ¶ P6). 2 “ACT” stands for “Associate Competency Training.” (Pl.’s Counterstatement of Undisputed Material Facts, ECF No. 29-1, at ¶ P5). It “focuse[s] on current operational processes and initiatives” and is intended to “align with the Performance Management Tool” and “drive Operational Excellence.” (Pathway to Promotion, ECF No. 29-3, at 2). The parties do not define “AOR,” but it is intended to “validate mastery prior to SAM Leadership Week.” (Id. at 1). The promotion policy document defines mastery as “leadership + system mastery + sustained results.” (Id.). 3 It remains unclear if or when DM Olesh validated Plaintiff’s AOR mastery. In March 2015 Plaintiff completed the five-day SAM Leadership Week. (Id. at ¶¶ P7, P10). The SAM Seminar Evaluation form states: This participant has completed the SAM Seminar and has been exposed to the expectations of a General Manager for Cracker Barrel. The participant has fulfilled three requirements needed to achieve SAM status and must only successfully run a store for 1 to 3 months and achieve the goals agreed upon with the District Manager.

(Mar. 20, 2015 AM Seminar Evaluation, ECF No. 27 at Ex. E). At SAM Leadership Week Defendant tests each participant’s knowledge of seven “objective[s]/initiatives[s].” (Id.). Defendant combines these seven test scores into an “Overall” score. (Id.). Defendant does not have a written policy requiring a minimum score for promotion to SAM, and it provides no pass/fail grade at the conclusion of SAM Leadership Week. (Pl.’s Counterstatement of Undisputed Material Facts, ECF No. 29-1, at ¶ P11). Nonetheless, Plaintiff earned individual scores ranging from 44 percent to 82 percent and an “Overall” score of 62 percent, placing him seventeenth in a class of 18. (Mar. 20, 2015 AM Seminar Evaluation, ECF No. 27 at Ex. E). Defendant also evaluates each participant on a one-through-five scale in three areas: Team Player – Remains positive and adapts leadership style to inspire, energize and achieve results through others. Learning Agility – Eager to learn from developmental opportunity. Participation – Engaged in seminar and added value with both table group and class discussions. (Id.). In each area, Plaintiff received “1 Unacceptable,” the lowest score possible. (Id.). Plaintiff continued as AGM of the Mount Laurel location for an additional five months after SAM Leadership Week. (Id. at ¶ P16). During this period, its traffic, restaurant and retail sales, and profits increased. (1/31/05 to 7/31/05 Dashboard, ECF No. 29-8). In July 2015, it had the best food cost numbers in its region, and Defendant recognized it as the region’s “Winning Store” for that quarter. (4th Quarter Scorecard, ECF No. 29-9; EOM Facs RRG05 Rank Report FY15_FM11, ECF No. 29-10; Seiple Dep. Tr., ECF No. 29-2, at 192:18-194:5-195:20). It also had the highest overall customer satisfaction rating of any location in its district for the third week of August 2015. (Restaurant District Weekly Side by Side Report, ECF No. 29-11; Seiple Dep. Tr., ECF No. 29-2, at 191:6-192:13). On August 19, 2015, DM Olesh informed Plaintiff of his demotion to AM at the Trevose,

Pennsylvania location, effective September 5, 2015. (Pl.’s Counterstatement of Undisputed Material Facts, ECF No. 29-1, at ¶ P16). She cited as the reason for the demotion unspecified “HR issues” at the Mount Laurel location but in a subsequent meeting with Plaintiff changed the reason to his performance under his Individual Development Plan (IDP). (Id. at ¶ P17). She did not attribute his demotion to his performance at SAM Leadership Week and later acknowledged that Plaintiff had no IDP at the time. (Id.). Defendant promoted a 28-year-old AM to GM of the Mount Laurel location instead. (Id. at ¶ P18). Plaintiff was 50 years old at the time. (Id. at ¶ P4). On December 11, 2015, Plaintiff met with his RVP, Mike Hackney, to discuss his employment situation. (Id. at ¶ P24). RVP Hackney expressed regret over the handling of the

situation and instructed Plaintiff to sign up for the February 2016 SAM Leadership Week as a step toward applying for available GM positions. (Id.). In March 2016, Plaintiff repeated SAM Leadership Week. (Mar. 18, 2016 SAM Seminar Evaluation, ECF No. 27 at Ex. E). He finished sixteenth in a class of 21. (Id.). He earned an “Overall” knowledge score of 65 percent. (Id.). He received a rating of “3 Meets Expectations” in “Team Player” and “2 Needs Improvement” in “Learning Agility” and “Participation.” (Id.). Plaintiff subsequently asked DM Olesh if she would certify him for promotion, but she repeatedly responded that she had to check with RVP Hackney. (Pl.’s Counterstatement of Undisputed Material Facts, ECF No. 29-1, at ¶¶ P26-P27). RVP Hackney did not know that DM Olesh had stated that the decision was his to make. (Id. at ¶ P27). In August or September 2017, Plaintiff spoke to the new RVP, Erin Hasselgren, about the situation. RVP Hasselgren stated that he would check with Human Resources and former RVP Hackney and get back to Plaintiff but did not do so. (Id. at ¶ P28). On March 31, 2018, Plaintiff notified Defendant of his resignation,

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SEIPLE v. CRACKER BARREL OLD COUNTRY STORE, INC., Counsel Stack Legal Research, https://law.counselstack.com/opinion/seiple-v-cracker-barrel-old-country-store-inc-paed-2021.