Scott-Monck v. Matrix Absence Management, Inc.

CourtDistrict Court, S.D. New York
DecidedJuly 22, 2022
Docket7:19-cv-11798
StatusUnknown

This text of Scott-Monck v. Matrix Absence Management, Inc. (Scott-Monck v. Matrix Absence Management, Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Scott-Monck v. Matrix Absence Management, Inc., (S.D.N.Y. 2022).

Opinion

USDC SDNY UNITED STATES DISTRICT COURT DOCUMENT SOUTHERN DISTRICT OF NEW YORK ELECTRONICALLY FILED JOAN SCOTT-MONCK., POC DATE FILED: _ 07/22/2022 _ Plaintiff, No. 19 Civ. 11798 (NSR) -against- OPINION & ORDER MATRIX ABSENCE MANAGEMENT, INC., Defendant. NELSON S. ROMAN, United States District Judge: Plaintiff commenced this action, proceeding pro se, under the Age Discrimination in Employment Act of 1967 (“ADEA”), 29 U.S.C. §§ 621-634, and the New York State Human Rights Law (““NYSHRL”), alleging that her former employer, Defendant Matrix Absence Management, Inc., discriminated against her based on her age and retaliated against her when she reported a superior’s age-related comments about another employee to Human Resources. Presently before the Court is Defendant’s motion to dismiss Plaintiff's Amended Complaint pursuant to Federal Rule of Civil Procedure 12(b)(6). (ECF No. 25.) For the reasons that follow, the Court GRANTS Defendant’s motion. BACKGROUND The facts in this section are taken from the Amended Complaint (ECF No. 16), construed in the light most favorable to Plaintiff, and are presumed to be true for purposes of this motion. I. Factual Background Defendant, a company based in Hawthorne New York, handles various leave and absence claims—including short-term disability (“STD”) and Family and Medical Leave Act (“FMLA”) leave—for employers who are its clients. (Am. Compl. ¥ 14.)

Plaintiff began working for Defendant as an Integrated Claims Examiner on April 1, 2008, when she was approximately 58 years old. (Id. ¶¶ 15, 17.) At the time of her hiring, there were approximately 13 other employees who, like Plaintiff, had previously worked for Verizon, all of whom were over the age of 50. (Id. ¶ 17.) In 2012, Plaintiff became an Integrated Claims

Supervisor, a role in which she supervised a team of Integrated Claims Examiners and partnered with National Account Managers and clients. (Id.) In either December 2016 or January 2017, Defendant hired as Director of Operations Donn Eric Foster, who was in his thirties and whose duties included overseeing the FMLA group, of which Plaintiff was a part. (Id. ¶ 18.) At that time, Plaintiff was 66 years old and reported to Operations Manager Patricia Toranzo, who in turn reported to Foster. (Id. ¶ 19.) A. Plaintiff allegedly overhears Foster make ageist comments about Toranzo On September 28, 2017, Plaintiff overheard Foster on a telephone call in which Foster stated that Toranzo was an “ineffectual” manager who “should retire,” and that he thought Toranzo would have retired after her husband’s recent death but she had not. (Id. ¶ 20.) Foster said that he thought Toranzo was 70 or 71 years old. (Id.) He also said that Toranzo would “take all of us with

her” or words to that effect, and that “the office would survive.” (Id.) Plaintiff “understood ‘all of us’ to mean a number of employees, all in their fifties, who joined Defendant after they left Verizon. (Id. ¶ 21.) She understood Foster to be saying that, not only should Toranzo retire, “but that he would be glad if the rest of the former Verizon employees left [Defendant] when Toranzo left.” (Id.) B. Plaintiff tells Toranzo about Foster’s comments; Toranzo reports them to HR Plaintiff was troubled and concerned about Foster’s comments and considered them discriminatory, for which she spoke with Toranzo about her concerns. (Id. ¶ 22.) Toranzo subsequently reported a claim of age discrimination to Human Resources (“HR”) based on what Plaintiff had told her. (Id. ¶ 23.) HR later interviewed Plaintiff about what she had overheard Foster saying on the telephone. (Id. ¶ 24.) Plaintiff claims that HR never advised her of a final outcome, and that the HR Director in one undated instance told her “you’ve already had your career . . . .” (Id.) Foster knew that HR had interviewed Plaintiff concerning his comments about Toranzo, and

he told HR that Plaintiff had “misconstrued” his remarks. (Id. ¶ 26.) C. Plaintiff applies for an Operations Manager position, but she does not get it In the spring of 2018, after Foster became Senior Director of Operations, Defendant posted a vacancy for an Operations Manager position who would report directly to Foster. (Id. ¶ 27.) Plaintiff applied for the Operations Manager position, for which she claims she was “well- qualified.” (Id. ¶ 28.) Out of the four people who applied, Plaintiff, at the time 68 years old, was “by far” the oldest applicant. (Id. ¶ 30.) Although it had only posted the vacancy for one position, Defendant promoted two people into the position, one in her forties, Jeanine Fleming, and one in her fifties, Kim Wilson. (Id. ¶¶ 29, 32.) Plaintiff claims that Foster “had significant input as to who would receive the Operations Manager position since this person would be reporting directly to him.” (Id. ¶ 31.) Plaintiff further

claims that Foster did not want Plaintiff to have the position “because she had previously reported his discriminatory age-based comments to Human Resources.” (Id. ¶ 33.) D. Defendant demotes Toranzo to Senior Examiner and she later retires After the two new Operations Managers were installed, in February or March 2018, Defendant removed Toranzo from her Operations Manager position and told her she could either work from home as a Senior Examiner (a demotion) or retire because she was no longer capable of handling the Operations Manager position. (Id. ¶ 34.) Toranzo disagreed that she was no longer capable, noting that the Hawthorne office had been recognized as having the best performance in the administration of FMLA leave during her eight-year tenure as Operations Manager at the Hawthorne office. (Id. ¶ 35.) Nonetheless, Toranzo decided to retire at the age of 70 and Plaintiff began directly reporting to Wilson. (Id. ¶ 36.) E. Defendant places Plaintiff on a Final Warning and on a PAP driven by Foster On July 10, 2018, during a regularly scheduled one-on-one meeting, Wilson told Plaintiff that her performance was satisfactory and did not raise any issues. (Id. ¶ 37.) But three days later,

Wilson called Plaintiff into her office and told her that she was being placed on a “Final Warning” and a 60-day “Performance Alignment Plan” or “PAP” because of alleged deficiencies in her work. (Id. ¶ 38.) Plaintiff claims that the Final Warning and PAP were driven by Foster in further retaliation for Plaintiff having reported to HR his alleged ageist comments over the phone, and to lay the foundation for Defendant to terminate her. (Id. ¶¶ 38–40, 42–43.) Plaintiff alleges that the Final Warning contains various inaccuracies and falsehoods including a specious allegation that audits for April 2017 to 2018 were falsified. (Id. ¶¶ 39–40.) But Plaintiff claims that the audits were not “falsified,” and instead, that “[a]ny errors that may have been made were not intentional,” none of which were ever reported to her for more than a year despite regular one-on-one meetings from

April 2017 through April 2018. (Id. ¶¶ 46–47.) Plaintiff also alleges that the Final Warning inaccurately blamed her for losing a client, even though Defendant never provided her with a Client Change Report which would have explained why a client was terminating its business with Defendant. (Id. ¶ 44.) On July 24, 2018, during a conference call with Wilson, Foster, and HR, Plaintiff asked them the reason the client was terminating its business with Defendant, to which they replied that the client said was due to the mismanagement of their claims by Plaintiff’s team. (Id. ¶ 45.) Plaintiff asked Foster to see what the client had submitted in writing, but he replied that such explanation was the only thing the Account Broker had relayed.

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Bluebook (online)
Scott-Monck v. Matrix Absence Management, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/scott-monck-v-matrix-absence-management-inc-nysd-2022.