Schroeder v. Capital One Financial Corp.

665 F. Supp. 2d 219, 2009 U.S. Dist. LEXIS 108303, 2009 WL 3425552
CourtDistrict Court, E.D. New York
DecidedOctober 21, 2009
DocketCV 08-4614
StatusPublished
Cited by8 cases

This text of 665 F. Supp. 2d 219 (Schroeder v. Capital One Financial Corp.) is published on Counsel Stack Legal Research, covering District Court, E.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Schroeder v. Capital One Financial Corp., 665 F. Supp. 2d 219, 2009 U.S. Dist. LEXIS 108303, 2009 WL 3425552 (E.D.N.Y. 2009).

Opinion

MEMORANDUM AND ORDER

WEXLER, District Judge.

This is an action commenced by Plaintiff Rolf Schroeder (“Plaintiff’), against his bank, Capital One, N.A. (“Capital One” or the “Bank”), seeking repayment of funds that were allegedly transferred by the Bank pursuant to the instructions of an unauthorized third party. Plaintiff sets forth causes of action pursuant to: (1) the Electronic Funds Transfer Act, 15 U.S.C. § 1693 (the “EFTA”); (2) Section 4-A-202 of the New York Uniform Commercial Code (“UCC Section 4-A-202”); (3) conversion; (4) breach of fiduciary duty; (5) breach of the implied covenant of good faith and fair dealing; (6) unjust enrichment and, (7) Section 349 of the New York General Business Law (“Section 349”). *222 Jurisdiction is based upon the presence of a federal question, as well as diversity of citizenship. Presently before the court is Defendant’s motion, pursuant to Rule 56 of the Federal Rules of Civil Procedure, for summary judgment.

BACKGROUND

I. Factual Background

The facts set forth below are drawn from the allegations of the complaint, as well as affidavits and documents properly before the court.

A. The Parties and the Bank Account

Plaintiff is a citizen of the United States who resides in the Republic of the Philippines. He states that he has maintained a checking account with the Defendant Bank (or its corporate predecessor) for the past forty years. At some point during the parties’ banking relationship, Plaintiff was asked to complete a “Universal Signature Card.” (The “Signature Card”). Plaintiffs complaint characterizes the Signature Card as a “commercially reasonable and commercially acceptable security procedure in the banking industry.” The Signature Card required that Plaintiff provide a signature that would serve as the authorized signature to be used in connection with transactions performed with respect to his account. Additionally, the Signature Card contained personal information to be used for security purposes. That information includes Plaintiffs telephone number, social security number, mother’s maiden name, date of birth and his Philippines address. Plaintiff states his belief that the information provided on the Signature Card was to be used by the Bank to verify that any person calling the Bank to request a transaction with respect to Plaintiffs account was, indeed the Plaintiff. In particular, Plaintiff states his belief that his telephone number was provided on the Signature Card so that the Bank could make a telephone call to Plaintiff to verify any requested electronic action on Plaintiffs account, including a request made via facsimile.

B. The Transaction

Plaintiff alleges that on November 30, 2006, an unauthorized withdrawal was made from his account in the amount of $80,000. He states that this transfer was facilitated by way of a facsimile request, which he characterizes as an “electronic means,” within the meaning of the EFTA. Plaintiff states that prior to the unauthorized withdrawal, he noticed that his mail showed signs of tampering. On or about November 29, 2006, fearing suspicious activity, and that his bank statements had been opened by a third party, Plaintiff called the Bank. He states that he spoke with a Bank representative, who Plaintiff identifies as Ms. Caruso, and reported suspicious activity with respect to his account. He further states that in the course of that telephone conversation he specifically told the Bank representative not to approve, complete or otherwise act with respect to any requests for electronic withdrawals from his account. According to Plaintiff, the Bank’s representative assured him that a notation of his wishes was placed on the account. Plaintiff argues that the Bank’s subsequent approval of the unauthorized withdrawal evidences the their “negligent, fraudulent, reckless, and/or intentional failure to abide by its contractual, statutory, common law and/or fiduciary duty obligations to Plaintiff.”

In support of its version of the facts, the Bank has submitted the affidavit of Ms. Caruso. That affidavit states that the conversation to which Plaintiff refers was had with Erika Denegrí, a Bank representative. She further states that Ms. Denegrí was told by Plaintiff not to approve any mail withdrawals, and that such a notation *223 was placed on Plaintiffs account. A Bank document noting that direction is before the court.

Plaintiff alleges that despite his warning, the Bank accepted, and approved the fraudulent transaction that forms the basis of this lawsuit. The transaction is alleged by Plaintiff to have been made pursuant to a facsimile request dated November 28, 2006, which request Plaintiff alleges to include false and suspicious information. Among that information was a telephone number that did not match the number provided by the Plaintiff on the Signature Card. He further states that the address provided by the party who requested the withdrawal is located in an area in the Philippines that is well known in the banking industry as a bed of criminal activity.

The affidavit of Ms. Caruso states that the direction to transfer the funds on Plaintiffs account was made, not by facsimile, as stated by Plaintiff, but pursuant to a telephone call initiated by a person stating that he was the Plaintiff. The Caruso affidavit states further that the person requesting the transfer responded correctly to three personal security questions. That person stated that the immediate transfer of funds was necessary because Plaintiffs house had burned down. The Bank concedes that the party making the request for the transfer provided a telephone number different from that provided by Plaintiff when he opened the account. To verify the transaction, however, the Bank states that it called the number provided by the caller. Instead of calling from the Bank, the Bank employee purchased a calling card to place the call so that the Bank would not be identified as the caller. The Bank agrees that after receiving the telephone call, it received the facsimile that Plaintiff alleges initiated the request for the transfer of funds. The Bank states that the signature on the facsimile matched the signature provided by Plaintiff on the Signature Card, and that therefore, the request was approved and the transfer was effectuated.

Plaintiff states that he became aware of the fraudulent transaction on or about December 6, 2006. He called and wrote to the Bank advising it that the transfer of funds was unauthorized, and demanded that the transferred amount be returned to his account. The Bank states that it has denied Plaintiffs request to have the transferred funds reinstated because it has determined that appropriate security procedures were followed. This lawsuit followed.

II. Plaintiffs Causes of Action and the Motion for Summary Judgment

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Untitled Case
E.D. New York, 2026
Prignoli v. Bruczynski
E.D. New York, 2021
Adobe Oilfield Svc, Ltd. v. PNC Bank, N.A.
551 F. App'x 167 (Fifth Circuit, 2014)
Cruz v. TD Bank, N.A.
855 F. Supp. 2d 157 (S.D. New York, 2012)
Vetromile v. JPI PARTNERS, LLC
706 F. Supp. 2d 442 (S.D. New York, 2010)

Cite This Page — Counsel Stack

Bluebook (online)
665 F. Supp. 2d 219, 2009 U.S. Dist. LEXIS 108303, 2009 WL 3425552, Counsel Stack Legal Research, https://law.counselstack.com/opinion/schroeder-v-capital-one-financial-corp-nyed-2009.