Schofield v. Amazon Logistics, Inc.

CourtDistrict Court, S.D. Ohio
DecidedMay 31, 2024
Docket2:22-cv-03025
StatusUnknown

This text of Schofield v. Amazon Logistics, Inc. (Schofield v. Amazon Logistics, Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. Ohio primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Schofield v. Amazon Logistics, Inc., (S.D. Ohio 2024).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF OHIO EASTERN DIVISION

PHILIP W. SCHOFIELD, : : Plaintiff, : Case No. 2:22-cv-3025 : v. : Chief Judge Algenon L. Marbley : AMAZON LOGISTICS, : Magistrate Judge Kimberly A. Jolson : : Defendant. :

OPINION AND ORDER This matter is before this Court on Defendant Amazon Logistics’s (“Amazon”) Motion for Summary Judgment. (ECF No. 25). For the reasons set forth below, Defendant’s Motion for Summary Judgment is DENIED. I. BACKGROUND This case arises from Plaintiff, Phil Schofield’s, termination from his role as an Amazon Operations Manager. Amazon says that it fired Mr. Schofield because he asked a supervisee, Kaitlyn Rohrer, to work for approximately one hour without clocking in. When he says he was first confronted with the accusation—at the time of his termination—Mr. Schofield denied ever asking Ms. Rohrer to work off the clock and asserted to his superiors that he was being fired due to his age. He makes the same assertion now. A. Factual Background 1. Plaintiff’s Employment with Defendant Mr. Schofield, born in 1957 and 64 years old at the time of his termination, was hired by Amazon to work as an Operations Manager in Central Ohio. (ECF No. 25-1 at 8; 25). At the time of his termination, Mr. Schofield was the oldest manager at his Delivery Station. (ECF No. 26-1 at ¶ 34). An Amazon Operations Manager’s responsibilities include leading hourly employees and their front-line supervisors. (ECF No. 25-1 at 26). Operations Managers oversee the shift’s flow of packages, manage staffing, and produce a report of the shift’s productivity. (Id.). An Amazon HR Business Partner who was involved in Mr. Schofield’s termination, Shawn Brinkman, explains in a declaration that Operations Managers are also responsible for assisting employees in

complying with Amazon policies around the hours that they work. (ECF No. 25-2 ¶ 8). Of course, Operations Managers are prohibited from asking associates to work off the clock. (Id. ¶ 9). Mr. Schofield signed and acknowledged this policy. (ECF No. 25-1 at 25). In April 2021, Mr. Schofield was transitioned to a new Delivery Station in Columbus, Ohio, and Senior Station Manager Andre Hampton became his supervisor. (ECF No. 25-2 ¶¶ 4- 7). One of his supervisees at the new Station was Kaitlyn Rohrer, who Mr. Schofield and his colleague would soon recommend be promoted to a Process/Shift Assistant. 2. Ms. Rohrer Reports that Mr. Schofield Offered to Modify Timecard for October 23 On November 1, 2021, Mr. Schofield came upon Ms. Rohrer in the break room. According

to a statement Mr. Schofield gave after the incident and a more recent declaration, Ms. Rohrer looked upset and was staring intently at her phone. (ECF No. 26-1 at 12; 5 at ¶ 16). Ms. Rohrer explained to Mr. Schofield that she was concerned because she had worked twelve days in a row, in violation of an Amazon policy restricting employees to working only six days in a row. (ECF No. 26-1 ¶ 16). Mr. Schofield asserts that Ms. Rohrer said she was worried she was in trouble and was planning to speak to an HR Business Partner, Hamid Nahari. (Id.). In his declaration, Mr. Schofield explains that Ms. Rohrer’s disclosure surprised him, and he asked Ms. Rohrer how she did not realize how many days she had worked. (Id.; id. at 12). According to Mr. Schofield, Ms. Rohrer did not have an answer. (Id. at 12). Mr. Schofield and Ms. Rohrer’s narratives then diverge. In a meeting with Mr. Nahari a few minutes later, Ms. Rohrer stated that Mr. Schofield had offered to “delete punches” from October 23rd for her. She submitted a statement explaining her recollection that Mr. Schofield “said he would delete my punches so that I would not get in trouble for working too many days in a row.” (ECF No. 25-2 at 8).

Mr. Schofield, however, says he suggested that if one of the twelve days at issue was the night of October 23 through the morning of October 24, that Ms. Rohrer should explain to Mr. Nahari that he had asked her to come in that day, and that “maybe that day wouldn’t be held against her.” (ECF No. 26-1 at 5). Mr. Schofield explains that he asked Ms. Rohrer to work on the evening of October 23 due to a shortage of associates trained in the necessary truck door release procedure. (Id. at 5-6). In Mr. Schofield’s telling, he contacted Ms. Rohrer and asked if she was available to come in and cover the shift that evening but was unaware that she had already worked at least six days in a row. (Id. ¶ 19). Indeed, Mr. Schofield sought and received Senior Station Manager Mr. Hampton’s approval to have Ms. Rohrer come in on evening of October 23rd. (Id.). In Mr.

Schofield’s experience, when there was a “business necessity” for employees to work more than six days in a row, employees rarely received discipline for violating the policy. (Id. ¶ 17). After Ms. Rohrer’s meeting with Mr. Nahari, Mr. Nahari interviewed Mr. Schofield, asking him about Ms. Rohrer’s twelve-day work streak and whether he had indeed offered to delete her punches. (ECF No. 26-1 ¶ 23). Mr. Schofield denied offering to delete punches, which he explains he did not have the ability to do. (Id.). Mr. Schofield wrote a signed statement explaining his recollection of the incident, stating he suggested to Ms. Rohrer that because “we asked you to come in the night of Oct 23/24 for sure,” “maybe [Mr. Nahari] has a remedy to change the situation and your time.” (Id. at 12). According to Amazon HR, Mr. Schofield’s process for selecting someone to cover the shift should have begun with checking various employees’ hours to see who would not violate policy by coming in. (ECF No. 25-2 ¶ 22; ECF No. 25-3 at 9). 3. Central Ohio Managers Learn They May Be Reassigned On November 3, all the managers of Amazon’s Central Ohio Delivery Centers participated in a mandatory telephone conference. (Id. ¶¶ 11-12). During the call, the Regional HR Director

explained that there were too many managers in Central Ohio, and several would be “redeployed” to other areas. (Id.). At the conclusion of the call, it was not clear to Mr. Schofield what to expect regarding his position. (Id.). 4. Ms. Rohrer Reports that Mr. Schofield Asked Her to Work Off-the-Clock on October 19 Two days later, on November 3, Ms. Rohrer spoke with Mr. Nahari again and raised an unrelated timekeeping issue. She claimed that Mr. Schofield had asked her to come into work an hour early on October 19, but not to clock in because she had already worked nearly 12 hours that day and it would “mess up [her] hours.” (ECF No. 25-2 at 8). According to Ms. Rohrer, Mr. Schofield assured her that he would “put in a ticket” to make sure she was paid for that hour, and

she asked Mr. Nahari whether such a ticket had been entered. (Id.). Subsequent investigation revealed that no such ticket existed. (ECF No. 25-2 at 17). Ms. Rohrer revised her earlier Incident Form to reflect the new, October 19 issue. (ECF No. 25-2 at 8). Mr. Nahari then expanded on his earlier investigation. He looked at Ms. Rohrer’s timecard, which reflected that she did not clock in at 11 p.m. on October 19. (ECF No. 25-2 at 10). Mr. Nahari also secured a statement from another staff member who saw Ms. Rohrer at the Station around 11 p.m., which corroborated Ms. Rohrer’s claim that she was present at work at that time. (ECF No. 25-2 at 12). On November 4, Mr. Nahari distributed an Investigation Summary to Station leadership detailing both time-related incidents. (Id. at 14). Mr. Nahari went out on medical leave on November 5, so Mr. Brinkman, another HR Business Partner, took over the investigation. Mr. Brinkman redistributed the investigation summary, adding a conclusion that Mr. Schofield had violated Amazon’s Standards of Conduct, Category 1, by “intentionally making entries on another

associate’s timecard/sheet, or falsely altering a timekeeping document.” (Id. at 22).

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