Scaff v. Gap, Inc. The

CourtDistrict Court, M.D. Tennessee
DecidedMay 15, 2023
Docket3:21-cv-00815
StatusUnknown

This text of Scaff v. Gap, Inc. The (Scaff v. Gap, Inc. The) is published on Counsel Stack Legal Research, covering District Court, M.D. Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

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Scaff v. Gap, Inc. The, (M.D. Tenn. 2023).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF TENNESSEE NASHVILLE DIVISION

NATHAN SCAFF, ) ) Plaintiff, ) ) v. ) Case No. 3: 21-cv-00815 ) Judge Aleta A. Trauger THE GAP, INC., ) ) Defendant. )

MEMORANDUM Before the court is the Motion for Summary Judgment filed by defendant The Gap, Inc. (“Gap”) (Doc. No. 26), seeking judgment in its favor on the plaintiff’s claims under the Family and Medical Leave Act (“FMLA”), Americans With Disabilities Act (“ADA”), and Tennessee Disability Act (“TDA”). For the reasons that follow, the motion will be granted in part and denied in part. I. FACTS AND PROCEDURAL BACKGROUND1 Gap operates a warehouse and distribution center in Gallatin, Tennessee. Plaintiff Nathan Scaff was employed by Gap at its Gallatin facility from 2018 until his termination on or about September 24, 2020. (See Doc. No. 29-10, Termination Form; Doc. No. 34-3, Williams-Whitfield Dep. 91.2)

1 The facts for which no citation is provided are undisputed, at least for purposes of the defendant’s Motion for Summary Judgment, and are drawn directly from the plaintiff’s Response to the defendant’s Statement of Undisputed Material Facts (“SUMF”) (Doc. No. 33) or the defendant’s Response to the plaintiff’s Additional Statement of Facts (“ASF”) (Doc. No. 39). 2 The court notes its appreciation of the plaintiff’s filing of complete copies of deposition transcripts, rather than multiple excerpts. The transcripts provided by the plaintiff are in condensed form, and the court employs herein the actual deposition pagination rather than the page numbers assigned by CM/ECF. A. Gap’s Attendance and FMLA Leave Policies Gap has a written Attendance Policy that defines “Emergency Days” as “unplanned or unexcused absences, late arrivals or early departures.” (Doc. No. 28-7, at 2.) Any Emergency Day qualifies as an “occurrence.” (Id.) Pursuant to the Attendance Policy, an employee who accrues more than twelve and one-half “occurrences” per calendar year “may” be subject to a “corrective

action up to and including termination of employment.” (Id. at 3.) Generally, an employee will receive a verbal warning after the thirteenth occurrence, written and “final” written warnings after the fourteenth and fifteenth, and termination after the sixteenth occurrence. (Id.) Although each employee’s occurrence count starts over at the beginning of each calendar year, any corrective action remains active for twelve months from the date of issue and may result in escalation of the progression of a subsequent corrective action occurring during that twelve-month period. (Id.) The Attendance Policy specifically excludes from absences that would otherwise qualify as occurrences any “absences covered by FMLA, Workers Compensation or other applicable law.” (Id. at 2.) “Employees are ultimately responsible for keeping track of their occurrences.” (Id. at 3.) Employees are responsible for providing notice of any unplanned or unexcused absence by calling

the “Attendance Hotline” or their supervisor. (Id.)3 The plaintiff testified that he was aware of the Attendance Policy and that, to his knowledge, all Gap employees were subject to it. (Doc. No. 34-1, Scaff Dep. 128.) When he needed to call out of work for a health reason, he would call the “shift manager” and leave a message. (Id. at 89.) He was aware that employees who accrue sixteen occurrences are subject to termination. (Id. at 130.)

3 Different rules apply to “no call no show” occurrences and unexcused absences of which the employee provides notice. (See Doc. No. 28-7, at 3.) Angela Lash, Human Resources Generalist for Gap, characterized Gap’s Attendance Policy as a “no-fault” policy. (Doc. No 34-2, Lash Dep. 17.) While Lash’s testimony indicates that the Policy is generally enforced, she acknowledged that individual department managers have the discretion on occasion to retroactively excuse unexcused absences, depending on the

circumstances. (See id. at 19–20 (“It . . . could vary. But that [decision to excuse] would ultimately be up to usually the manager of the department. He might allow – like, depending on the circumstances, let’s say it was a . . . nonimmediate family member’s death, which wouldn’t necessarily be covered under the bereavement policy, but it still might be something they would look at and possibly excuse.”).) Wilshanda Williams-Whitfield, Senior Human Resources Generalist, similarly testified that the no-fault policy may be subject to exceptions and that, when an employee has reached sixteen occasions and is subject to termination, she will generally have a conversation with the employee to discuss whether “there was any lingering condition that may have caused them to miss multiple days. And we’ll review to determine if we’re going to give credit for any of those

days.” (Doc. No. 34-3, Williams-Whitfield Dep. 28–29.) According to Williams-Whitfield, 346 Gap employees were discharged from Gap’s Gallatin, Tennessee facility in 2020 for exceeding the maximum number of unexcused absences. (Doc. No. 28-8, Williams-Whitfield Decl. ¶ 5.) Gap also maintains an FLMA policy, which provides that employees may take up to twelve weeks of unpaid leave for medical reasons, either consecutively or intermittently. (Doc. No. 28-3, FMLA Policy.) Gap utilizes Aetna as a third-party administrator to administer employee leave under the FMLA.4 The FMLA Policy requires employees to notify their manager and the third-

4 Aetna was succeeded by the Hartford as Gap’s third-party administrator. For simplicity, the court refers herein to the third-party administrator as Aetna or “third-party administrator.” party administrator of their need for FMLA leave, “by either requesting FMLA leave specifically or explaining the reasons for leave so as to allow the Company to determine that the leave is FMLA-qualifying.” (Doc. No. 28-3, at 4.) For intermittent leave, employees “must report [their] intermittent FMLA . . . leave to [their] manager and [the administrator] within 2 business days

from [the] first date of absence.” (Id. at 3.) The third-party administrator determines whether to approve or deny requested leave under the FMLA. Absences approved for FMLA leave do not count as “occurrences” for purposes of the Attendance Policy. Gap does not have a written ADA policy. B. Scaff’s February 2020 FMLA Leave Scaff was initially employed by Gap as a Merchandise Handler or “picker,” assigned to work in what the parties refer to as the “CEO” building on Gap’s Gallatin campus, picking items to fulfill online orders. In December 2019, he received a Corrective Action for accruing 13 occurrences in 2019. Between January 1, 2020 and February 14, 2020, Scaff accrued ten occurrences. On February 20, 2020, Scaff was hospitalized with ketoacidosis and diagnosed with Type II diabetes.

Prior to his hospitalization, the plaintiff had not been aware that he had diabetes. He remained out of work until March 10, 2020. The parties do not indicate that the plaintiff requested or received FMLA leave for the entire duration of his hospitalization, but they seem to agree that his absences during his hospitalization were excused.5

5 The plaintiff testified, and the defendant seems to believe, that his request for leave from February 20 through March 9, 2020 was approved. (See Scaff Dep. 102–03.) His Attendance Tally actually reflects that he accrued one unexcused absence or “occurrence” on February 24, 2020, while he was still hospitalized. (See Doc. No. 28-10.) But again, this absence seems not to have been counted against him as an unexcused absence. The plaintiff understood that FMLA leave requests were reviewed and decided by the third- party administrator. On March 4, 2020, the third-party administrator notified Scaff that his March 4, 2020 request for intermittent FMLA leave had been received and was being processed. (Doc. No.

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