Santana v. BSI Financial Services, Inc.

District Court, S.D. California·Decided October 20, 2020·No. 3:20-cv-01577·Unknown

Opinion

IRMA SANTANA and RAFAEL Case No.: 20cv1577-GPC(WVG) SANTANA, ORDER GRANTING IN PART AND Plaintiffs, DENYING IN PART DEFENDANTS’ v. MOTION TO DISMISS WITH LEAVE TO AMEND BSI FINANCIAL SERVICES, INC.; U.S. BANK TRUST N.A. AS TRUSTEE OF [Dkt. No. 3.] THE SCIG SERIES III TRUST; AND, DOES 1 THROUGH 10 INCLUSIVE,, Defendants.

Before the Court is Defendants’ motion to dismiss the complaint for failure to state a claim under Federal Rule of Civil Procedure 12(b)(6). (Dkt. No. 3.) Plaintiffs filed an opposition on September 24, 2020. (Dkt. No. 6.) Defendants filed a reply on October 9, 2020. (Dkt. No. 7.) Based on the reasoning below, the Court GRANTS in part and DENIES in part Defendants’ motion to dismiss with leave to amend. Background On June 15, 2020, Plaintiffs Irma Santana and Rafael Santana, (collectively “Plaintiffs”), proceeding pro se, filed a Complaint in San Diego County Superior Court against Defendant BSI Financial Services, Inc. (“BSI”), and U.S. Bank Trust National Association, as Trustee of The SCIG Series III Trust (“U.S. Bank”) (collectively “Defendants”) alleging eighteen causes of action arising from an alleged wrongful foreclosure of their home. (Dkt. No. 1-2, Compl.) The Complaint was removed to this Court on August 14, 2020. (Dkt. No. 1, Not. of Removal.) According to the Complaint, Plaintiffs were the owners of residential real property located at 8489 Adams Street, Lemon Grove, CA. (Dkt. No. 1-2, Compl. ¶ 8.) In February 2006, Plaintiffs obtained a loan in the amount of $375,000 secured by a deed of trust on the property that was recorded on February 13, 2006. (Id. ¶ 10(a); id., Ex. A.) Around April 16, 2019, Briana Young, an authorized representative, executed a notice of default (“NOD”) which was recorded on April 17, 2019. (Id. ¶ 10(b); id., Ex. B.) Around July 19, 2019, Briana Young executed a Notice of Trustee’s Sale (“NTS”) which was recorded on July 22, 2019. (Id. ¶ 10(c); id., Ex. C.) Around April 8, 2020, Michele Ghidoti, an authorized representative, executed a Trustee’s Deed Upon Sale (“TDUS”), indicating that the property was sold at an auction on March 30, 2020 to Defendant U.S. Bank and the TDUS was recorded on April 10, 2020. (Id. ¶ 10(d); id., Ex. D.) Plaintiffs allege that they applied for a loan modification in early January 2020. (Id. ¶¶ 11(a); 11(d).) They never received written confirmation that the application was received or denied. (Id. ¶¶ 11(a); 11(d).) Several times during mid-January and the end of February, Plaintiffs called and emailed Defendant BSI’s Financial Services Loss Mitigation Specialist and designated single point of contact (“SPOC”) Patty Vera (“Vera”), to get a status update but was never able to reach her. (Id. ¶¶ 11(a); 11(b); 11(d).) In late February, Vera finally responded to Plaintiffs’ calls and told them to write a letter appealing the loan modification denial. (Id. ¶¶ 11(a); 11(d).) She informed them

1 Servis One, Inc. dba BSI Financial Services states it has been erroneously as BSI Financial Services, they had twenty days to provide additional income and a letter stating when Irma Santana would start working again along with her expected income. (Id. ¶¶ 11(a); 11(d).) Vera stated this would be sufficient to reverse the denial. (Id. ¶ 11(d).) Despite never having received any written confirmation of a denial of the loan modification application, within the 20-day period, in late February or early March, Plaintiffs submitted the required information but again did not receive an answer in writing. (Id. ¶ 11(a).) Irma Santana found a job that she was supposed to start on March 15, 2020; however due to COVID- 19, she was unable to start work on that day. (Id. ¶ 11(d).) Plaintiffs again called Vera several times with no responses between late February and early March and when they finally reached her in mid-March, Vera suggested they submit a new loan modification application showing more income but were never told their prior loan modification application was denied. (Id. ¶¶ 11(a), (d).) On the advice of Vera, on March 25, 2020, Plaintiffs submitted a full loan modification application with the additional information. (Id. ¶¶ 11(a); 11(d).) Plaintiffs then reached out to Vera daily after submitting the application leaving several voicemails, but were unable to reach her and finally reached a different BSI representative on March 29, 2020 who told them that the application had been denied and BSI was going to go forward with the foreclosure. (Id. ¶¶ 11(a); 11(d).) Plaintiffs never received a written notice of the denial and the sale took place the next day on March 30, 2020. (Id. ¶¶ 11(a); 11(d).) Plaintiffs allege the foreclosure sale was in violation of HBOR; therefore, the trustee sale was invalid. (Id. ¶¶ 11(d); 12.) Plaintiffs claim they were provided with two SPOCs who were not responsive. (Id. ¶ 11(b).) Irma Gutierrez was assigned in December 2019 and Patty Vera was assigned on January 15, 2020. (Id.) On September 4, 2016, Plaintiffs filed for Chapter 13 Bankruptcy. At that time, Wells Fargo was the servicer of the loan and at the end of 2016, Rushmore Lending replaced Wells Fargo as the loan servicer. (Id. ¶ 11(d). In August 2018, during the second year of the bankruptcy, the loan was sold to Defendant BSI. (Id.) Before BSI, there was no noted late payments on the mortgage. (Id.) Despite that, BSI filed a motion for relief from the automatic stay in the Bankruptcy Court and provided conflicting numbers and accounting of payments while Plaintiffs provided evidence that there was only one missing payment from September 2018. (Id.) These court proceedings caused additional expenses and financial hardship on Plaintiffs especially since Irma Santana had recently lost her job. (Id.) In January 2019, when Plaintiffs did not have any further funds to continue with the bankruptcy litigation, they had no option but to concede with Defendants’ false and fraudulent calculations in order to save the property. (Id.) Since they had borrowed money and used all their savings during the litigation, Plaintiffs were unable to comply with their financial obligations and make extra payments. (Id.) The Bankruptcy Trustee dismissed the case on February 2, 2019. (Id.) Plaintiffs were able to refile in August 2019 but the payments were too high and Irma Santana had not yet found employment. (Id.) Therefore, their last option was to submit a loan modification request in January 2020. (Id.) However, Plaintiffs never received a letter stating that their loan modification application was complete and never received a written denial. (Id.) In the motion, Defendants2 move to dismiss seventeen causes of action for failure to state a claim which is fully briefed.3 (Dkt. Nos. 3, 6, 7.) / / / / / / / / / 2 BSI, as the loan servicer, and U.S. Bank, as the third-party purchaser at the TDUS, are distinct entities with different involvement in the case. However, Defendants move together to dismiss all causes of action against them without distinguishing the alleged role or liability of each Defendant. 3 Defendants did not move to dismiss the tenth cause of action for declaratory relief which Plaintiffs note in their opposition. (Dkt. No. 6 at 25.) In reply, Defendants argue that the declaratory relief necessarily fails because it is a remedy and because Plaintiffs have failed to allege any cause of action, the tenth claim fails. (Dkt. No. 7 at 5-6.) The Court declines to consider any new arguments raised in the reply. See Zamani v. Carnes, 491 F.3d 990, 997 (9th Cir. 2007) (“The district court need not consider arguments raised for the first time in a reply brief.”). Moreover, because the Court denies the Discussion A. Legal Standard on Federal Rule of Civil Procedure 12(b)(6)

Santana v. BSI Financial Services, Inc., (S.D. Cal. 2020).

Santana v. BSI Financial Services, Inc. (Santana v. BSI Financial Services, Inc.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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