NOT FOR PUBLICATION WITHOUT THE APPROVAL OF THE APPELLATE DIVISION This opinion shall not "constitute precedent or be binding upon any court ." Although it is posted on the internet, this opinion is binding only on the parties in the case and its use in other cases is limited. R. 1:36-3.
SUPERIOR COURT OF NEW JERSEY APPELLATE DIVISION DOCKET NO. A-1137-22
SAM MIKHAIL, on behalf of QUALITY AUTO PAINTING CENTER OF ROSELLE, INC., d/b/a PRESTIGE AUTO BODY, BMR AUTOMOTIVE SERVICE, INC., 821 COLLISION, LLC, and ULTIMATE COLLISION REPAIR, INC., on behalf of themselves and others similarly situated,
Plaintiffs-Appellants,
v.
NEW JERSEY MANUFACTURERS INSURANCE COMPANY,
Defendant-Respondent. ______________________________
Argued April 29, 2024 – Decided August 7, 2024
Before Judges Gilson, DeAlmeida, and Jacobs.
On appeal from the Superior Court of New Jersey, Law Division, Union County, Docket No. L-1992-19. Joshua S. Bauchner argued the cause for appellants (Mandelbaum Barrett PC, attorneys; Joshua S. Bauchner and Andrew Gimigliano, of counsel and on the briefs; Anthony J. D'Artiglio and Gabriel R. Blum, on the briefs).
Michael D. Celentano argued the cause for respondent (McElroy, Deutsch, Mulvaney & Carpenter, LLP, attorneys; Michael J. Marone, of counsel and on the brief; Michael D. Celentano, on the brief).
PER CURIAM
Plaintiffs are four automobile repair shops. They sued defendant New
Jersey Manufacturers Insurance Company (defendant or NJM) alleging that
NJM refused to negotiate repair rates with them in good faith and unlawfully
steered customers away from their shops to other repair shops that accepted
NJM's rates. Plaintiffs appeal from a November 18, 2022 order granting
summary judgment to NJM and dismissing with prejudice plaintiffs' claims. A
de novo review of the record establishes that plaintiffs failed to present evidence
supporting all the elements necessary to prove their five alleged causes of action.
Accordingly, we affirm.
I.
NJM has negotiated financial arrangements with a group of automobile
repair shops under which the shops have agreed to charge fixed labor rates and
comply with certain terms and conditions when they repair damaged vehicles
A-1137-22 2 owned by persons that have NJM insurance policies. NJM calls its financial
arrangements with licensed automobile repair shops and facilities the Premier
Car Care Program (PCC Program). All shops that are part of NJM's PCC
Program charge the same rates and use the same terms and conditions when
making repairs on a vehicle owned by an NJM insured. The PCC Program is a
direct repair program, and the program is allowed under the New Jersey
Automobile Insurance Cost Reduction Act (AICRA), L. 1998, c. 21, 22 (codified
as amended in various sections of N.J.S.A.). See N.J.S.A. 17:33B-36.1.
Section 64 of the AICRA provides that if an insurer has financial
arrangements with one or more automobile body repair shops or a network of
facilities, its insureds can select a shop that is not part of the network, provided
the out-of-network shop "accepts the same terms and conditions from the
insurer, including, but not limited to, price, as the shop, facility, or network with
which the insurer has the most generous arrangement." N.J.S.A. 17:33B-36.1.
Automobile shops that are not part of the PCC Program do not have to accept
NJM's rates, terms, and conditions. If an NJM insured selects a shop that is not
part of the PCC Program, and the shop does not agree to use NJM's rates, terms,
and conditions, the insured can still use that shop. In that situation, however,
NJM informs its insureds that they will have to pay for any difference between
A-1137-22 3 what NJM determines to be a reasonable price and the price offered by the
licensed repair facility chosen by its insureds.
Plaintiffs contend that NJM has refused to negotiate reasonable rates with
them. They also assert that employees and representatives of NJM have steered
customers away from using their shops and have encouraged those customers to
use repair shops that are part of or accept the rates offered through NJM's PCC
Program.
In June 2019, plaintiff Sam Mikhail, on behalf of Quality Auto Painting
Center of Roselle, Inc., doing business as Prestige Auto Body (Prestige), and
BMR Automotive Service, Inc., doing business as Robbie's Automotive &
Collision Specialists (Robbie's), sued NJM and sought to certify a class action.
The complaint was thereafter amended twice to include two additional named
plaintiffs: 821 Collision, LLC (821 Collision) and Ultimate Collision Repair,
Inc. (Ultimate).
In their second amended complaint, plaintiffs assert that NJM engaged in
a "pattern and practice" of refusing to negotiate with them in good faith and
steering customers away from their shops. They alleged that NJM offered them
"take it or leave it" pricing for repair work and then disparaged and retaliated
against them when they refused to "capitulate" to NJM's pricing model. In
A-1137-22 4 support of their contentions, plaintiffs identified twenty-six repair claims they
contended illustrated NJM's unlawful practices.
Plaintiffs then asserted five causes of action against NJM in their second
amended complaint. Specifically, plaintiffs contended that NJM had (1) made
injurious falsehoods about them; (2) tortiously interfered with their p rospective
business advantage; (3) violated the New Jersey Consumer Fraud Act (the CF
Act), N.J.S.A. 56:8-1 to -227; (4) violated the New Jersey Antitrust Act (the
NJA Act), N.J.S.A. 56:9-1 to -19; and (5) violated the New Jersey Racketeer
Influenced and Corrupt Organizations Act (NJ RICO), N.J.S.A. 2C:41-1 to -6.2.
Plaintiffs also asserted a claim for injunctive relief, seeking to restrain NJM
"from further engaging in the commission or continuation of the unlawful acts
described" in the second amended complaint.
Between February 2020 and May 2022, the parties engaged in discovery
and filed numerous motions concerning discovery disputes. In May 2022,
plaintiffs moved to certify a class. NJM opposed that motion and separately
moved for summary judgment, seeking to dismiss all of plaintiffs' claims.
The trial court heard oral argument on the summary judgment motion and
the motion to certify a class on September 12, 2022. Thereafter, on November
A-1137-22 5 18, 2022, the court issued a written opinion and order granting summary
judgment to NJM and dismissing all claims asserted by plaintiffs with prejudice.
In granting summary judgment to NJM, the trial court analyzed each of
plaintiffs' five causes of action and the request for injunctive relief. The court
determined that plaintiffs had failed to establish certain elements necessary to
support each of their claims.
Concerning the CF Act claim, the trial court determined that plaintiffs had
not identified any unlawful conduct by NJM; rather, the court reasoned that
plaintiffs were complaining that NJM refused to negotiate rates above those it
provided through its PCC Program, but NJM was not required to negotiate its
rates under section 64 of the AICRA. The trial court also found that plaintiffs
had not shown any ascertainable loss to support their CF Act claim.
In dismissing the injurious falsehood claim, the trial court found that
plaintiffs had no evidence showing that representatives of NJM knowingly or
recklessly published false statements or misrepresentations about plaintiffs. The
court also found that there was no evidence that plaintiffs suffered a pecuniary
loss resulting from the alleged false statements or misrepresentations.
Addressing plaintiffs' tortious interference claim, the trial court found no
evidence that plaintiffs suffered any damages due to NJM's alleged interference.
A-1137-22 6 The court made a similar finding regarding plaintiffs' NJA Act claim.
Additionally, the court reasoned that plaintiffs' NJA Act claim failed because
there was no evidence that NJM had decreased or harmed market competition
or had created a monopoly in the automobile repair industry.
Addressing plaintiffs' NJ RICO claim, the trial court dismissed that claim
because plaintiffs had not identified a separate and distinct enterprise as required
by the NJ RICO. Finally, the court found that plaintiffs had not demonstrated
the criteria necessary for injunctive relief.
The court thereafter entered orders on November 29, 2022 and December
2, 2022, denying plaintiffs' motions (1) to certify a class and (2) to compel
further discovery. The trial court reasoned that both of plaintiffs' motions were
moot because it had granted summary judgment to NJM.
Plaintiffs now appeal from the November 18, 2022 order granting
summary judgment to NJM.
II.
On appeal, plaintiffs make two primary arguments. First, they contend
that the trial court prematurely granted summary judgment to NJM because the
parties had not completed discovery. Second, they assert that the trial court
A-1137-22 7 misapplied the summary judgment standard and erred in dismissing each of their
five causes of action and their claim for injunctive relief.
We review a grant of summary judgment de novo, "applying the same
standard used by the trial court." Samolyk v. Berthe, 251 N.J. 73, 78 (2022).
That standard requires us to "determine whether 'the pleadings, depositions,
answers to interrogatories and admissions on file, together with the affidavits, if
any, show that there is no genuine issue as to any material fact challenged and
that the moving party is entitled to a judgment or order as a matter of law.'"
Branch v. Cream-O-Land Dairy, 244 N.J. 567, 582 (2021) (quoting R. 4:46-
2(c)). "Summary judgment should be granted . . . 'against a party who fails to
make a showing sufficient to establish the existence of an element essential to
that party's case, and on which that party will bear the burden of proof at trial.'"
Friedman v. Martinez, 242 N.J. 449, 472 (2020) (quoting Celotex Corp. v.
Catrett, 477 U.S. 317, 322 (1986)). We do not defer to the trial court's legal
analysis or statutory interpretation. RSI Bank v. Providence Mut. Fire Ins. Co.,
234 N.J. 459, 472 (2018); Perez v. Zagami, LLC, 218 N.J. 202, 209 (2014).
A. Plaintiffs' Contentions Regarding the Need for Further Discovery.
Plaintiffs contend that the trial court prematurely granted NJM's motion
for summary judgment because discovery was incomplete and thereby deprived
A-1137-22 8 them of their due process rights. In that regard, plaintiffs argue they should be
permitted to take depositions, cross-examine witnesses, and obtain outstanding
paper discovery to "further expose [NJM's] ongoing and unlawful business
practices."
Summary judgment may be "inappropriate prior to the completion of
discovery." Branch v. Cream-O-Land Dairy, 459 N.J. Super. 529, 541 (App.
Div. 2019) (quoting Wellington v. Est. of Wellington, 359 N.J. Super. 484, 496
(App. Div. 2003)). Summary judgment, however, can be granted where the non-
moving party cannot "demonstrate with some degree of particularity the
likelihood that further discovery will supply the missing elements of the cause
of action." Ibid. (quoting Badiali v. N.J. Mfrs. Ins. Grp., 220 N.J. 544, 555
(2015)); see also Ellis v. Hilton United Methodist Church, 455 N.J. Super. 33,
41 (App. Div. 2018) (explaining that a party opposing summary judgment must
"demonstrate with some specificity the discovery sought, and its materiality"
(quoting In re Ocean Cnty. Comm'r of Registration, 379 N.J. Super. 461, 479
(App. Div. 2005))).
Plaintiffs have failed to show that further discovery will supply the
missing elements of each of their five causes of action. Accordingly, the trial
court did not err in granting summary judgment before discovery was complete.
A-1137-22 9 B. Plaintiffs' Claims.
Before analyzing the elements of plaintiffs' alleged causes of action, it is
helpful to place this dispute in context. Plaintiffs essentially contend that NJM
unlawfully refused to negotiate with them in good faith. The AICRA, and the
regulations promulgated under that Act, allow automobile insurers to negotiate
financial arrangements with repair shops. N.J.S.A. 17:33B-36.1. NJM
negotiated financial arrangements with a network of shops, and those shops all
agreed to comply with the rates and conditions offered through the PCC
Program. Plaintiffs obviously do not like the prices, terms, and conditions of
NJM's PCC Program. If plaintiffs believe that NJM has violated regulations
regarding its direct repair program, they have an administrative remedy under
the Insurance Trade Practices Act, N.J.S.A. 17:29B-1 to -19, and can apply to
the Department of Banking and Insurance, which oversees the regulations
related to unfair claim settlement practices. See N.J.S.A. 17:29B-4(9); Pierzga
v. Ohio Cas. Grp. of Ins. Cos., 208 N.J. Super. 40, 45, 47 (App. Div. 1986).
In asserting civil and statutory causes of action against NJM, plaintiffs
bear the burden of presenting evidence supporting each of the elements of their
claims. After almost two years of discovery, plaintiffs were unable to present
evidence supporting certain elements of each of their causes of action. They
A-1137-22 10 also failed to demonstrate that additional discovery was likely to produce
evidence of those missing elements.
1. The CF Act Claim.
The CF Act, enacted in 1960, and its associated regulations are "designed
to promote the disclosure of relevant information to enable the consumer to
make intelligent decisions in the selection of products and services." Platkin v.
Smith & Wesson Sales Co., 474 N.J. Super. 476, 489 (App. Div. 2023) (quoting
Suarez v. E. Int'l Coll., 428 N.J. Super. 10, 32 (App. Div. 2012)). The CF Act
states in relevant part:
The act, use or employment by any person of any commercial practice that is unconscionable or abusive, deception, fraud, false pretense, false promise, misrepresentation, or the knowing, concealment, suppression, or omission of any material fact with intent that others rely upon such concealment, suppression or omission, in connection with the sale or advertisement of any merchandise or real estate, or with the subsequent performance of such person as aforesaid, whether or not any person has in fact been misled, deceived or damaged thereby, is declared to be an unlawful practice.
[N.J.S.A. 56:8-2.]
To establish a claim under the CF Act, a private plaintiff must prove: (1)
"unlawful conduct by [the] defendant;" (2) "an ascertainable loss by [the]
plaintiff;" and (3) "a causal relationship between the unlawful conduct and the
A-1137-22 11 ascertainable loss." Gupta v. Asha Enters., L.L.C., 422 N.J. Super. 136, 147
(App. Div. 2011) (quoting Bosland v. Warnock Dodge, Inc., 197 N.J. 543, 557
(2009)). Unlawful conduct can consist of (1) "an affirmative misrepresentation,
even if not made with knowledge of its falsity or with an intent to deceive;" (2)
"the knowing omission or concealment of a material fact, accompanied by an
intent that others rely upon the omission or concealment;" or (3) "a violation of
a specific regulation promulgated under the [CF Act]." Ibid. (quoting Stoecker
v. Echevarria, 408 N.J. Super. 597, 623 (App. Div. 2009)).
"Adequately alleging any ascertainable loss is a prerequisite for
maintenance of a private action to remedy a violation of the [CF Act]." Id. at
148 (citing Weinberg v. Sprint Corp., 173 N.J. 233, 251 (2002)); see also Robey
v. SPARC Grp. LLC, 256 N.J. 541, 555 (2024). In that regard, the CF Act states
that: "Any person who suffers an ascertainable loss of moneys or property, real
or personal, as a result of the use or employment by another person of any
method, act, or practice declared unlawful under this act . . . may bring an action
. . . in any court of competent jurisdiction." N.J.S.A. 56:8-19. The New Jersey
Supreme Court has held that an "ascertainable loss" must be "'quantifiable or
measurable,' not 'hypothetical or illusory.'" Robey, 256 N.J. at 555 (quoting
D'Agostino v. Maldonado, 216 N.J. 168, 185 (2013)). "[A]n 'estimate of
A-1137-22 12 damages, calculated within a reasonable degree of certainty' will suffice to
demonstrate an ascertainable loss." Ibid. (quoting Thiedemann v. Mercedes-
Benz USA, LLC, 183 N.J. 234, 249 (2005)). If a plaintiff does not present
evidence of an ascertainable loss in opposing a motion for summary judgment,
the plaintiff risks dismissal of the cause. Thiedemann, 183 N.J. at 249.
Plaintiffs argue that NJM's unlawful conduct was the practice of refusing
to negotiate with plaintiffs in good faith and offering them "take it or leave it"
price terms. Plaintiffs also contend that NJM's representatives misled customers
into believing that they are not allowed to have their vehicles repaired at certain
shops.
Plaintiffs' CF Act claim fails as a matter of law for several reasons. First,
section 64 of the AICRA permits NJM to have financial arrangements with
automobile body repair shops that accept its prices, terms, and conditions, so
long as NJM does not deny insureds the right to select other shops or facilities
of their choice. If an insured selects a shop or facility outside of NJM's PCC
Program, that shop or facility is required to accept the price and terms of the
"shop, facility, or network with which [NJM] has the most generous
arrangement." N.J.S.A. 17:33B-36.1. Therefore, if plaintiffs' prices were higher
than those of the shops or facilities with which NJM had the most generous
A-1137-22 13 arrangement, it was not unlawful for NJM to continue offering a pricing model
that lowers coverage costs for its insureds.
Second, plaintiffs have failed to show that they suffered any ascertainable
loss from NJM's pricing model or the alleged misrepresentations made by their
representatives. In their appellate brief, plaintiffs point to eleven customers who
were allegedly steered away from their shops. The record reflects, however, that
all eleven of these customers ultimately used plaintiffs for their repairs.
Accordingly, plaintiffs have not shown a quantifiable or measurable loss
necessary to maintain an action under the CF Act.
2. The NJA Act Claim.
The NJA Act deems unlawful "[e]very contract, combination in the form
of trust or otherwise, or conspiracy in restraint of trade or commerce, in this
State." N.J.S.A. 56:9-3. In that regard, the NJA Act aims to prevent "trade-
restraining practices which have tendency to deprive the public of benefits
ordinarily derived from a competitive market." EPIX Holdings Corp. v. Marsh
& McLennan Cos., 410 N.J. Super. 453, 478 (App. Div. 2009) (quoting
Boardwalk Props., Inc. v. BPHC Acquisition, Inc., 253 N.J. Super. 515, 530
(App. Div. 1991)).
A-1137-22 14 To prove a violation of N.J.S.A. 56:9-3, a plaintiff must prove that: (1)
the defendants contracted, combined, or conspired with each other; (2) the
defendants' combination or conspiracy "produced adverse, anti-competitive
effects within the relevant product and geographic markets;" (3) "the objects of
and the conduct pursuant to that contract or conspiracy were illegal;" and (4) the
plaintiffs suffered an injury proximately caused by the contract, combination, or
conspiracy. G & W, Inc. v. Borough of E. Rutherford, 280 N.J. Super. 507, 512-
13 (App. Div. 1995); see Ideal Dairy Farms, Inc. v. Farmland Dairy Farms, Inc.,
282 N.J. Super. 140, 176-78 (App. Div. 1995). In short, under N.J.S.A. 56:9-3,
a plaintiff must prove "the existence of a conspiracy in restraint of trade and
either an unlawful purpose or an anti-competitive effect." Patel v. Soriano, 369
N.J. Super. 192, 234 (App. Div. 2004).
To demonstrate a conspiracy in restraint of trade, a plaintiff must
"establish a unity of purpose, a common design and understanding, or a meeting
of the minds in an unlawful arrangement between, at minimum, two
independent, self-interested economic entities." Id. at 235. Such a conspiracy
cannot exist between a corporation and its own "employees, who are performing
their usual job of formulating and carrying out [the corporation's] managerial
A-1137-22 15 policy." Ibid. (quoting Exxon Corp. v. Wagner, 154 N.J. Super. 538, 545 (App.
Div. 1977)).
Plaintiffs argue that NJM engaged in "a sustained effort to purposefully
steer customers away" from using plaintiffs' shops, which decreased competition
in the marketplace and effectively constituted a "boycott." Plaintiffs again point
to alleged misrepresentations made by NJM's representatives in support of this
argument.
Plaintiffs failed to demonstrate that NJM engaged in a conspiracy to
restrain trade. Plaintiffs have not identified any other "independent, self-
interested economic entit[y]," with which NJM allegedly contracted, combined,
or conspired. Furthermore, as noted, a conspiracy in restraint of trade cannot
exist among NJM and its representatives. See ibid. Accordingly, defendants
were entitled to summary judgment on the NJA Act claim.
3. The NJ RICO Claim.
Under the NJ RICO, it is "unlawful for any person employed by or
associated with any enterprise engaged in or activities of which affect trade or
commerce to conduct or participate, directly or indirectly, in the conduct of the
enterprise's affairs through a pattern of racketeering activity." N.J.S.A. 2C:41-
A-1137-22 16 2(c). To assert a cause of action under the NJ RICO, a plaintiff must
demonstrate:
(1) the existence of an enterprise; (2) that the enterprise engaged in or its activities affected trade or commerce; (3) that [the] defendant was employed by, or associated with the enterprise; (4) that he or she participated in the conduct of the affairs of the enterprise; and (5) that he or she participated through a pattern of racketeering activity.
[State v. Ball, 141 N.J. 142, 181 (1995) (quoting State v. Ball, 268 N.J. Super. 72, 99 (App. Div. 1993)).]
N.J.S.A. 2C:41-1(c) defines an "enterprise" as "any individual, sole
proprietorship, partnership, corporation, business or charitable trust,
association, or other legal entity." The New Jersey Supreme Court has held that
the NJ RICO broadly frames the term "enterprise" to include "any group of
persons 'associated in fact'" that "divides among its members the tasks that are
necessary to achieve a common purpose." Ball, 141 N.J. at 160, 162. In that
regard, the Court has explained that the "division of labor and the separation of
functions undertaken by [a group's members] serve as the distinguishing marks"
of an enterprise because "when a group does so divide and assemble its labor s
. . . to accomplish its criminal purposes, it must necessarily engage in a high
degree of planning, cooperation and coordination." Id. at 162.
A-1137-22 17 "A 'pattern of racketeering activity' requires two predicate acts, N.J.S.A.
2C:41-1(d)(1), that have 'either the same or similar purposes, results,
participants or victims or methods of commission or are otherwise interrelated
by distinguishing characteristics and are not isolated incidents,' N.J.S.A. 2C:41 -
1(d)(2)." Fairfax Fin. Holdings Ltd. v. S.A.C. Cap. Mgmt., L.L.C., 450 N.J.
Super. 1, 37 (App. Div. 2017) (citations reformatted). The predicate acts
constituting "racketeering activity" must be criminal offenses and can include
any conduct defined as "racketeering activity" under 18 U.S.C. § 1961(1)(A),
(B), and (D). Fairfax Fin. Holdings, 450 N.J. Super. at 37; see also N.J.S.A.
2C:41-1(a)(1) (enumerating criminal offenses); N.J.S.A. 2C:41-1(a)(2)
(adopting the federal definition of "racketeering activity").
Plaintiffs assert that NJM and its employees "acted in concert to engage
in a pattern of 'racketeering activity' by deliberately steering customers" to other
automobile body repair shops and by "failing to negotiate" with plaintiffs in
good faith. In their second amended complaint, plaintiffs contend that NJM's
pattern of racketeering activity consisted of violations of 18 U.S.C. § 1961(1),
including wire fraud in violation of 18 U.S.C. § 1343.
Plaintiffs have failed to demonstrate the existence of an enterprise or a
pattern of racketeering activity necessary to establish a claim under the NJ
A-1137-22 18 RICO. In naming only NJM as a defendant, plaintiffs cannot now assert that
NJM and its employees are a group of persons "associated in fact" that divided
its labors and functions to accomplish criminal purposes. Furthermore, aside
from the conclusory allegations of wire fraud and violations of 18 U.S.C. §
1961(1) in their complaint, plaintiffs have not presented any evidence that NJM
committed two predicate acts enumerated in N.J.S.A. 2C:41-1(a)(1) to (2).
Accordingly, plaintiffs have not provided evidence sufficient to support certain
elements of a violation of the NJ RICO, and, therefore, NJM was entitled to
summary judgment on this cause of action.
4. The Injurious Falsehood Claim.
An injurious falsehood is "any false statement that causes pecuniary loss."
Fairfax Fin. Holdings, 450 N.J. Super. at 52; see also Restatement (Second) of
Torts § 623A (Am. L. Inst. 1976) (explaining that an individual is liable if he or
she publishes a statement with knowledge or in reckless disregard of its falsity
and with intent "to result in harm to interests of the other having a pecuniary
value"). To establish a claim of injurious falsehood, a plaintiff must prove
"publication of a matter derogatory to the plaintiff's property or business, of a
kind designed to prevent others from dealing with him [or her] or otherwise to
interfere with plaintiff's relations with others." Patel, 369 N.J. Super. at 246-47.
A-1137-22 19 The false statement "must be made to a third person and must play a material
part in inducing others not to deal with [the] plaintiff." Id. at 247. Proof of
damages is "essential" in an action for injurious falsehood. Ibid.
Plaintiffs contend that NJM made "misrepresentations and aspersions"
during the "claims intake process" to prevent or dissuade insureds from dealing
with plaintiffs. In that regard, plaintiffs contend that NJM's representatives
advised insureds that (1) Robbie's charges more than NJM pays for claim
settlements and that insureds would be responsible for the difference in price;
(2) Robbie's labor rates are "excessive" and NJM would not pay them; (3) NJM
would not obtain an agreed price with Robbie's because Robbie's does not
always accept NJM's "unilateral" price; and (4) Robbie's charges administration
fees in some circumstances. Plaintiffs argue these alleged misrepresentations
evinced a "reckless disregard for the truth and a disparagement to [their]
businesses" because NJM's representatives made these statements prior to
attempting to negotiate with plaintiffs in good faith as required by N.J.A.C. §
11:3-10.3.
Plaintiffs have failed to show that these statements were false or that
NJM's representatives made these statements with knowledge or in reckless
disregard of their falsity. In fact, the record reflects that Robbie's charged more
A-1137-22 20 for labor than NJM was willing to pay and that Robbie's did charge
administration fees in some circumstances. Moreover, plaintiffs have failed to
show that any of the eight statements allegedly made to insureds and highlighted
in their brief resulted in damages because all eight insureds chose plaintiffs'
facilities for their repair work. Accordingly, plaintiffs have failed to provide
sufficient evidence to support the elements of an injurious falsehood, and,
therefore, NJM was also entitled to summary judgment on this claim.
5. The Tortious Interference Claim.
"The tort of interference with a business relation or contract contains four
elements: (1) a protected interest; (2) malice—that is, [a] defendant's intentional
interference without justification; (3) a reasonable likelihood that the
interference caused the loss of the prospective gain; and (4) resulting damages."
Vosough v. Kierce, 437 N.J. Super. 218, 234 (App. Div. 2014) (quoting DiMaria
Constr., Inc. v. Interarch, 351 N.J. Super. 558, 567 (App. Div. 2001)). Where a
plaintiff's loss of business is "merely the incident of healthy comp etition, there
is no compensable tort injury." Lamorte Burns & Co. v. Walters, 167 N.J. 285,
306 (2001) (quoting Ideal Dairy Farms, 282 N.J. Super. at 199).
Plaintiffs allege that NJM unlawfully steered plaintiffs' current and
prospective customers to other automobile body repair shops by making false
A-1137-22 21 claims about plaintiffs. Plaintiffs point to statements that NJM's agents made to
insureds about plaintiffs' higher labor costs and fees as evidence that NJM
intentionally interfered with plaintiffs' business relations with insureds. These
conclusory allegations, however, do not demonstrate that NJM acted with
malice. Plaintiffs have failed to allege any facts evidencing that NJM
intentionally asserted falsehoods to interfere with plaintiffs' relationships with
insureds. Nor have plaintiffs demonstrated a reasonable likelihood that any loss
of business was a result of the statements made by NJM's representatives as
opposed to healthy market competition. Instead, the record on appeal
demonstrates that none of the individuals alleged to have been steered by NJM
were denied the opportunity to use the shop of their choice. In fact, all eleven
insureds that plaintiffs focus on ultimately used plaintiffs' shops for their repair
work.
Furthermore, plaintiffs assert that they "lost business" as a result of
defendant's conduct and that they have sustained and will continue to sustain
"substantial damages in an amount to be proven at trial." In that regard,
plaintiffs argue they are entitled to further discovery to determine the scope of
damages resulting from NJM's alleged tortious interference. As the trial court
correctly noted, plaintiffs have failed to proffer any evidence of the damages
A-1137-22 22 they suffered from NJM's alleged tortious interference. Plaintiffs also failed to
demonstrate with specificity that further discovery will supply the missing
elements of the cause of action for tortious interference with a prospective
business gain. Accordingly, NJM was entitled to summary judgment on the
claim of tortious interference.
6. The Claim for Injunctive Relief.
Lastly, plaintiffs seek injunctive relief "restraining [NJM] from further
engaging in the commission or continuation of the unlawful acts" described in
their second amended complaint. As plaintiffs have failed to assert viable causes
of action against NJM, there is no basis for awarding an injunction. See Crowe
v. De Gioia, 90 N.J. 126, 133-34 (1982); Rinaldo v. RLR Inv., LLC, 387 N.J.
Super. 387, 397 (App. Div. 2006) (explaining that a plaintiff must "establish[]
the liability of the other party" to be awarded permanent injunctive relief).
III.
In summary, our de novo review of the record establishes that plaintiffs
have failed to present sufficient evidence supporting each of their five claims.
Accordingly, we affirm the November 18, 2022 order granting summary
judgment to NJM and dismissing with prejudice plaintiffs' claims.
Affirmed.
A-1137-22 23