Ross v. American Express Co.

773 F. Supp. 2d 351, 2011 U.S. Dist. LEXIS 37355
CourtDistrict Court, S.D. New York
DecidedMarch 29, 2011
DocketMDL No. 1409; No. 04 Civ. 5723(WHP)
StatusPublished
Cited by1 cases

This text of 773 F. Supp. 2d 351 (Ross v. American Express Co.) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ross v. American Express Co., 773 F. Supp. 2d 351, 2011 U.S. Dist. LEXIS 37355 (S.D.N.Y. 2011).

Opinion

MEMORANDUM & ORDER

WILLIAM H. PAULEY III, District Judge:

Plaintiffs Robert Ross and Randal Wachsmuth bring this class action asserting Sherman Act violations against Defendants American Express Company, American Express Travel Related Services and American Express Centurion Bank (collectively, “Amex”). Specifically, Plaintiffs allege that Amex and its competitors con[354]*354spired to fix foreign currency conversion fees (the “FX Fee”) and to impose arbitration clauses in cardholder agreements. Amex moves for summary judgment on all claims. For the following reasons, Amex’s motion is denied.

BACKGROUND1

I. Procedural Background

Plaintiffs hold Visa- or MasterCard-(the “Networks”) branded credit cards issued by one or more of the following banks: Citibank (South Dakota) N.A., Universal Bank, N.A., Universal Financial Corp, and Citigroup Inc. (collectively, “Citi”); Bank of America Corporation and Bank of America, N.A. (USA) (collectively, “Bank of America”); First USA Bank, N.A. and Bank One Corporation (collectively, “First USA”); J.P. Morgan Chase & Co., Chase Manhattan Bank USA, N.A., and the Chase Manhattan Bank (collectively, “Chase”); Providian Financial Corp., Providian National Bank, and Providian Bank (collectively, “Providian”); Household International, Inc. and Household Bank (SB), N.A. (collectively, “Household”); and MBNA Corporation and MBNA America Bank, N.A. (collectively, “MBNA”, and together with the other banks, the “Banks”). Prior to this lawsuit, Plaintiffs, the Networks and the Banks were engaged in a multi-district litigation titled In re Currency Conversion Fee Antitrust Litigation, MDL No. 1409 (the “MDL Proceeding”), in which Plaintiffs claimed that the Networks and the Banks conspired to fix FX Fees.

On July 22, 2004, Plaintiffs filed this action alleging that Amex also participated in the price-fixing conspiracy charged in the MDL Proceeding. Plaintiffs also claimed that Amex conspired with the Banks to include compulsory arbitration clauses in cardholder agreements.

Finally, in a separate action, Ross v. Bank of America, et al., 05 Civ. 7116, Plaintiffs brought their arbitration clause conspiracy claim against the Banks. Several of the Banks have settled by agreeing to remove the arbitration clauses from their cardholder agreements for a period of three and a half years.

II. Factual Allegations

a. The Credit Card Networks & FX Fees

Visa, MasterCard and Amex are the three largest general-purpose credit card networks in the United States. (Declaration of Elizabeth L. Grayer dated Apr. 30, 2010 (“Grayer Deck”) Ex. A: Expert Report of Frederic M. Scherer dated Oct. 15, 2005 at ¶ 3.) The Visa and MasterCard networks operate differently from Amex’s network. (Defs.’ Statement Pursuant to Local Civil Rule 56.1 (“Defs. 56.1 Stmt.”) ¶¶ 7-8; Pis.’ Statement Pursuant to Local Civil Rule 56.1 (“Pis. 56.1 Stmt.”) ¶¶ 7-8.) In the Visa and MasterCard networks, customer- and merchant-related responsibilities are apportioned: third-party banks issue cards and maintain relations with cardholders, while Visa and MasterCard process cardholder transactions and interface with merchants. (Defs. 56.1 Stmt. ¶ 7; Pis. 56.1 Stmt. ¶ 7.) In contrast, Amex [355]*355operates a “closed loop” network in which it maintains direct relations with both cardholders and merchants and processes all transactions. (Defs. 56.1 Stmt. ¶ 8; Pis. 56.1 Stmt. ¶ 8.)

Visa, MasterCard, Amex and the Banks all assess an FX Fee on cardholder transactions. (Defs. 56.1 Stmt. ¶ 6; Pis. 56.1 Stmt. ¶ 7.) Visa and MasterCard cardholders pay two separately assessed fees: 1% of the foreign transaction to Visa or MasterCard and typically 2% of the transaction to the Banks. (Defs. 56.1 Stmt. ¶ 7; Pis. 56.1 Stmt. ¶ 7.) Amex assesses a single fee equaling 2% of the transaction. (Defs. 56.1 Stmt. ¶ 8; Pis. 56.1 Stmt. ¶ 8.)

b. Amex’s Pricing Studies and Prior Evaluations of the FX Fee

In the mid- to late-1990s, Amex conducted biennial studies of its competitiveness in the credit card market. (Declaration of Kevin C. Aldridge dated June 10, 2010 (“Aldridge Decl”) Ex. 18: Deposition of Jay B. Stevelman dated Sept. 21, 2005 (“Stevelman Dep.”) at 23-24.) These studies included an evaluation of FX Fees charged by Amex’s competitors and typically required between six and nine months to complete. (Aldridge Decl. Ex. 1: Deposition of Peter C. Sisti dated Nov. 16, 2004 and Dec. 13, 2004 (“Sisti Dep.”) at 23-24; Ex. 16: Deposition of Nika Jasal dated Sept. 16, 2005 (“Jasal Dep.”) at 29.) Amex executive Peter Sisti (“Sisti”) testified that Amex’s pricing studies “would have been the most significant” source of information regarding pricing by Amex’s competitors. (Sisti Dep. at 72-73.) According to Plaintiffs, these studies formed the basis for Amex’s pricing decisions in the past. (Pis. 56.1 Stmt. ¶ 71 (citing various exhibits).) In 1999, Amex had a study underway that was scheduled to be completed in June of that year. (Jasal Dep. at 272-73.)

Until 1999, Amex charged an FX Fee of 1%. (Defs. 56.1 Stmt. ¶ 10; Pis. 56.1 Stmt. ¶ 10.) However, before that time Amex had contemplated increasing that fee. For example, in March 1997, Amex’s “Pricing Opportunities Task Force” identified a 1% increase in its FX Fee as a potential source of revenue. (Aldridge Decl. Ex. 21: Deposition of Phillip J. Riese dated June 28, 2005 (“Riese Dep.”) at 44-45; Ex. 23: Deposition of Mary F. Miller dated June 3, 2005 (“Miller Dep.”) at 76; Ex. 24: Memorandum from M. Miller to Dan Austin, et al. dated Mar. 3, 1997 at Bates No. AMX30005683.) This proposal arose out of a financial analysis conducted by Amex’s Treasury Department and was the subject of several memoranda to Amex executives, including then President and Chief Executive Officer Kenneth Chenault. (Pis. 56.1 Stmt. ¶ lie; Aldridge Decl. Ex. 26: Memorandum from M. Miller to S. Alesio, et al. dated Apr. 1, 1997; Ex. 27: Memorandum from M. Miller to K. Chenault dated Apr. 17, 1997 (“Chenault Memo”).) Amex ultimately rejected the proposal out of concern that it would drive away customers. Specific concerns included the fear that “higher pricing weakens the distinctive positioning of the Card as the travel product of choice.” (Miller Dep. at 142; Chenault Memo at Bates No. AMX2 000514.)

In 1998, Amex retained a consultant to formulate proposals for generating additional revenue. (Aldridge Decl. Ex. 2: Deposition of Philip B. Hayden dated June 9, 2005 (“Hayden Dep.”) at 88-89, 93-95.) A draft interim report dated September 25, 1998 proposed, among other things, an increase in Amex’s FX Fee. (Aldridge Decl. Ex. 31: Amex Profitability Review Interim Report dated Sept. 25, 1998 at Bates No. AMX30005686.) According to Plaintiffs, Amex continued to evaluate the possibility of an FX Fee increase into 1999. (Pis. 56.1 Stmt. ¶ 13c.) For example, minutes [356]*356from a February 11, 1999 Amex staff meeting include the following entry:

Foreign Exchange: If we implement, we will be more expensive than competition .... Julia: we were competitive a year ago but now we are 15 BP worse than competitors. Many other issuers cannot raise because their processor ... does not have the capability yet. Consensus is that when they get the capability the issuers will raise rates. Gail mentioned that if we raise there could be negative publicity.

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Related

In Re Currency Conversion Fee Antitrust Litigation
773 F. Supp. 2d 351 (S.D. New York, 2011)

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Bluebook (online)
773 F. Supp. 2d 351, 2011 U.S. Dist. LEXIS 37355, Counsel Stack Legal Research, https://law.counselstack.com/opinion/ross-v-american-express-co-nysd-2011.