Rosolowski v. Guthy-Renker LLC

230 Cal. App. 4th 1403, 179 Cal. Rptr. 3d 558, 2014 Cal. App. LEXIS 989
CourtCalifornia Court of Appeal
DecidedOctober 29, 2014
DocketB250951
StatusPublished
Cited by7 cases

This text of 230 Cal. App. 4th 1403 (Rosolowski v. Guthy-Renker LLC) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Rosolowski v. Guthy-Renker LLC, 230 Cal. App. 4th 1403, 179 Cal. Rptr. 3d 558, 2014 Cal. App. LEXIS 989 (Cal. Ct. App. 2014).

Opinion

Opinion

KLEIN, P. J.

Plaintiffs and appellants Greg Rosolowski et al. (collectively, Plaintiffs) 1 appeal a judgment of dismissal following an order sustaining a demurrer interposed by defendant and respondent Guthy-Renker LLC (Guthy) to Rosolowski’s first amended complaint without leave to amend.

The advent of electronic mail, or e-mail, “has brought with it a flood of commercial advertising, some of it misleading, false, or deceptive, some even fraudulent, much of it unwanted. That in turn has given rise to federal and state legal initiatives intended to stem the flow of the unwanted, and especially the misleading, false, deceptive, and fraudulent e-mails, so-called anti-spam legislation.” (Beyond Systems, Inc. v. Kraft Foods, Inc. (2013) 972 F.Supp.2d 748, 751.)

Here, the essential issue presented is whether Plaintiffs stated a cause of action for violation of Business and Professions Code section 17529.5, 2 on the theory that Guthy sent them unsolicited commercial e-mail advertisements purporting to be from “Proactiv Special Offer,” “Wen Hair Care,” “Proactiv *1407 Special Bonus Deal,” “Wen Healthy Hair,” “Wen by Chaz Dean,” “Proactiv Bonus Deal,” “Proactiv Bonus Gift,” and “Proactiv: Special Offer,” which are not names or registered fictitious business names of existing entities, and are not traceable to Guthy via a WHOIS database search.* * 3

Plaintiffs also alleged the subject lines of the e-mails asserted the recipient was entitled to a “free” or “complimentary” gift, without mentioning the gift was contingent upon a purchase.

We conclude no cause of action was stated for violation of section 17529.5, subdivision (a)(2) (misrepresented header information) or subdivision (a)(3) (misleading subject line) and affirm the judgment of dismissal.

We hold a header line in a commercial e-mail advertisement does not misrepresent the identity of the sender merely because it does not identify the official name of the entity which sent the e-mail, or merely because it does not identify an entity whose domain name is traceable from an online database, provided the sender’s identity is readily ascertainable from the body of the e-mail, as was the case here.

Further, the body of the e-mails made clear that free shipping or free gifts were contingent upon a purchase. As the trial court found, a reasonable sender would not have reason to believe that commercial missives like these were “likely to deceive a recipient, acting reasonably under the circumstances, about a material fact regarding the contents or subject matter of the message.” (§ 17529.5, subd. (a)(3).)

FACTUAL AND PROCEDURAL BACKGROUND

1. Pleadings.

The gravamen of the allegations in the operative first amended complaint is that Guthy sent Plaintiffs unsolicited commercial e-mail advertisements which, instead of identifying the sender as Guthy, indicated the sender was “Proactiv Special Offer,” “Wen Hair Care,” “Proactiv Special Bonus Deal,” *1408 “Wen Healthy Hair,” “Wen by Chaz Dean,” “Proactiv Bonus Deal,” “Proactiv Bonus Gift,” and “Proactiv: Special Offer,” which are not names or registered fictitious business names of existing entities, and are not traceable to Guthy via a WHOIS search. Further, the e-mails contained subject lines stating Plaintiffs were entitled “to a free or complimentary gift without mentioning that the gift was contingent upon a purchase.”

The first amended complaint was filed on behalf of lead plaintiff Greg Rosolowski and 45 individual coplaintiffs, who collectively sought to be class representatives to represent a larger class. A number of the allegedly offending e-mails were attached as exhibits to the pleading. For example, exhibit A included an e-mail bearing the subject line “Exclusive WEN Deal: Complimentary Shipping, ” and it originated “From: Wen Hair Care (mavk@r.andedox.info).”

2. Demurrer.

Guthy demurred, contending Plaintiffs’ claims should be dismissed because they were preempted by federal law, specifically, the Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 (15 U.S.C. § 7701 et seq.) (the CAN-SPAM Act), which preempts claims under section 17529.5, unless header or subject lines are materially false or misleading; the “from” lines contained famous brand names, identified with Guthy, the business entity whose name and address were set forth in the body of the same e-mail; and the subject lines of the e-mails accurately referred to a “free” or “complimentary” gift and were not actionable.

3. Opposition to demurrer.

In opposition, Plaintiffs argued the e-mails violated section 17529.5, subdivision (a)(2), in that the names appearing on the “from” lines could not be traced to Guthy by way of an online database such as WHOIS, and also violated section 17529.5, subdivision (a)(3) because the subject lines represented the recipients were entitled to a free or complimentary gift, without mentioning such gift was contingent upon a purchase.

Plaintiffs further contended their claims were not preempted by the federal CAN-SPAM Act due to material deception (1) in the header line, which concealed the identity of the sender, namely Guthy, and (2) in the subject line, which enticed the recipients with the promise of free gifts, but the gifts came with strings attached.

4. Trial court’s ruling.

The trial court sustained Guthy’s demurrer to the first amended complaint without leave to amend, and set forth its rationale as follows:

*1409 The claims, as pled, set up theories that: (1) the e-mail header information used by defendants was falsified, misrepresented, or forged within the meaning of section 17529.5, subdivision (a)(2); and the subject line was one the sender “knows would be likely to mislead a recipient, acting reasonably under the circumstances, about a material fact regarding the contents or subject matter of the message” within the meaning of section 17529.5, subdivision (a)(3). Said claims could escape preemption by the federal CAN-SPAM Act if and only if, each such misrepresentation were material. (Hypertouch, Inc. v. Valueclick, Inc. (2011) 192 Cal.App.4th 805, 833 [123 Cal.Rptr.3d 8] (Hypertouch).)

“Since the ‘Sender’ line does not identify defendant Guthy-Renker by name and instead uses the name of defendant’s various products, [Plaintiffs] collectively allege ‘its spams say they are coming from people and companies that don’t even exist.’ . . .

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Greenberg v. Digital Media Solutions, LLC
California Court of Appeal, 2021
Holden v. Fluent, Inc.
N.D. California, 2020
Silverstein v. Keynetics Inc.
192 F. Supp. 3d 1045 (N.D. California, 2016)
Hambrick v. Healthcare Partners Medical Group
California Court of Appeal, 2015
Hambrick v. Healthcare Partners Medical Group, Inc.
238 Cal. App. 4th 124 (California Court of Appeal, 2015)
R.S. v. PacificCare Health Ins. Co. CA2/7
California Court of Appeal, 2015
Basgall v. Federal Nat. Mortgage Assn. CA2/7
California Court of Appeal, 2015

Cite This Page — Counsel Stack

Bluebook (online)
230 Cal. App. 4th 1403, 179 Cal. Rptr. 3d 558, 2014 Cal. App. LEXIS 989, Counsel Stack Legal Research, https://law.counselstack.com/opinion/rosolowski-v-guthy-renker-llc-calctapp-2014.