ROEHRMAN v. MCAFEE, LLC

CourtDistrict Court, S.D. Indiana
DecidedDecember 6, 2024
Docket1:23-cv-02146
StatusUnknown

This text of ROEHRMAN v. MCAFEE, LLC (ROEHRMAN v. MCAFEE, LLC) is published on Counsel Stack Legal Research, covering District Court, S.D. Indiana primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
ROEHRMAN v. MCAFEE, LLC, (S.D. Ind. 2024).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF INDIANA INDIANAPOLIS DIVISION

VICTORIA ROEHRMAN, ) ) Plaintiff, ) ) v. ) No. 1:23-cv-02146-JMS-MG ) MCAFEE, LLC, ) ) Defendant. ) ORDER Plaintiff Victoria Roehrman received bothersome text messages from a contractor of a contractor — or perhaps even a contractor of a contractor of a contractor — of Defendant McAfee, LLC ("McAfee"). She now claims that McAfee is liable under the Telephone Consumer Protection Act, 47 U.S.C. § 227 ("TCPA") and the Indiana Deceptive Consumer Sales Act, Ind. Code 24-5- 0.5-3(a), (b)(19) ("IDCSA") [Filing No. 43 at 11-18.] McAfee has filed a Motion to Dismiss for lack of personal jurisdiction and to dismiss certain counts for failure to state a claim pursuant to Federal Rules of Civil Procedure 12(b)(2) and (12)(b)(6). [Filing No. 49.] McAfee has also filed a Motion to Strike certain declarations filed by Ms. Roehrman. [Filing No. 65.] Each Motion is ripe for the Court's consideration. I. MOTION TO DISMISS BASED ON LACK OF PERSONAL JURISDICTION A. Standard of Review When a defendant’s motion to dismiss for lack of personal jurisdiction "is based on the submission of written materials, without the benefit of an evidentiary hearing, the plaintiff need only make out a prima facie case of personal jurisdiction." GCIU-Emp. Ret. Fund v. Goldfarb Corp., 565 F.3d 1018, 1023 (7th Cir. 2009). "To decide whether a plaintiff has satisfied that minimal burden, the Court consider[s] the record in its entirety," including "the facts from the well- pleaded allegations in [the plaintiff's] complaint and the declarations submitted by both parties," drawing "all inferences in [the plaintiff's] favor." B.D. ex rel. Myer v. Samsung SDI Co., 91 F.4th 856, 859, 864 (7th Cir. 2024) (quotation omitted). "[B]ut this does not mean that the judge will

just take the plaintiff's word about what happened." Szabo v. Bridgeport Machines, Inc., 249 F.3d 672, 676 (7th Cir. 2001). "The affidavit of the party asserting personal jurisdiction is presumed true only until it is disputed. Once disputed, the party asserting personal jurisdiction . . . must prove what [she] has alleged." Durukan Am., LLC v. Rain Trading, Inc., 787 F.3d 1161, 1163-64 (7th Cir. 2015). The Court "accept[s] as true any facts contained in the defendant's affidavits that remain unrefuted by the plaintiff." GCIU-Emp. Ret. Fund., 565 F.3d at 1020 n.1. At all times, the "[p]laintiff has the burden of demonstrating the existence of personal jurisdiction." RAR, Inc. v. Turner Diesel, Ltd., 107 F.3d 1272, 1276 (7th Cir.1997). B. Background 1. McAfee's Background McAfee is a "global computer security software company that provides cybersecurity

solutions for businesses and consumers." [Filing No. 50 at 1.] It is incorporated in Delaware and has its principal place of business in California. [Filing No. 50 at 1.] McAfee earns only a fraction of a percentage of its global revenue from Indiana. [Filing No. 50 at 2.] McAfee "does not lease, own, or otherwise maintain any corporate offices or real estate assets in Indiana." [Filing No. 50 at 2.] And of McAfee's nearly 2,000 employees, only one works in Indiana. [Filing No. 50 at 2.] That one employee is not an executive. [Filing No. 50 at 2.] To market its products, McAfee has a global partnership program. [Filing No. 50 at 1.] "[T]o conduct non-texting marketing campaigns for McAfee products," McAfee sometimes engages third-party vendors. [Filing No. 50 at 2.] Those vendors, in turn, sometimes engage subcontractors. [Filing No. 50 at 2.] McAfee's "contracts with each marketing vendor" state that "those vendors are independent contractors." [Filing No. 50 at 3.] McAfee "does not hire, train, or supervise its marketing vendors' staff or the staffs of their subcontractors." [Filing No. 50 at 3.] McAfee "has no say in the days and hours of its marketing vendors' or their subcontractors'

operations." [Filing No. 50 at 3.] And McAfee "does not provide its marketing vendors or their subcontractors with office space or equipment to conduct their business." [Filing No. 50 at 3.] "[B]efore performing any work on McAfee's behalf," McAfee's vendors all must agree to McAfee's Special Terms and Conditions. [Filing No. 50 at 4.] The Special Terms and Conditions obligate the vendors "to ensure any third party they engage to perform marketing services for McAfee abides by all applicable laws, rules, regulations, [and] guidelines, and that no entities working on McAfee projects engage in illegal activity." [Filing No. 50 at 3.] The Special Terms and Conditions "expressly state" that in promoting McAfee, "no SMS or MMS text messages are allowed." [Filing No. 50 at 5.] 2. Subcontractors' Text Messages "On or about August 3, 2021," Ms. Roehrman received "a litany of telemarketing text

messages" from McAfee's alleged vendors without her consent. [Filing No. 43 at 6-7.] Some messages insisted that Ms. Roehrman's phone was "infected with a dangerous virus." [Filing No. 43 at 10.] Others claimed that Ms. Roehrman "received a refund or won a prize." [Filing No. 43 at 10.] Each contained a hyperlink allegedly redirecting to McAfee's website. [Filing No. 43 at 7-10 (list of hyperlinks).] Ms. Roehrman clicked on some of these links, and experienced "frustration, annoyance, [and] irritation," but did not purchase any products from McAfee. [Filing No. 43 at 10-11.] 3. McAfee's Investigation of the Text Messages After receiving complaints about the text messages received by Ms. Roehrman, McAfee's Director of Marketing, Jessica Hsu, followed some of those text messages' hyperlinks to investigate their source. [Filing No. 50 at 4.] Director Hsu determined that they came from a marketing-vendor's subcontractors. [Filing No. 50 at 5.] McAfee sent cease-and-desist letters to

each subcontractor, and although one has not responded, the remaining subcontractors agreed that such text messages violate McAfee policy and either investigated or terminated their own sub- subcontractors. [Filing No. 50 at 7.] Director Hsu herself "confirmed that McAfee has no records showing that [Ms.] Roehrman ever purchased any McAfee products." [Filing No. 50 at 8.] 4. Ms. Roehrman's Lawsuit Ms. Roehrman initiated this lawsuit on November 30, 2023, and alleges in the operative Amended Complaint that "McAfee, via third party agents . . . calling on its behalf, initiated telephone solicitations promoting McAfee's services to her cellular telephone number." [Filing No. 43 at 1.] She alleges that these solicitations make McAfee liable under the TCPA and the IDCSA. [Filing No. 43 at 11-18.] She brings her claims on behalf of putative classes of

individuals who received such text messages without consent, who told the text-message sender to stop, or whose telephone number was included on the National Do-Not-Call registry. [Filing No. 43 at 13-14.] McAfee has filed a Motion to Dismiss in which it argues, among other things, that the Court does not have personal jurisdiction over it. [Filing No. 49.] C. Discussion McAfee argues that Ms.

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ROEHRMAN v. MCAFEE, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/roehrman-v-mcafee-llc-insd-2024.