Robin Amaro Brungart v. Bellsouth Business Systems

231 F.3d 791
CourtCourt of Appeals for the Eleventh Circuit
DecidedOctober 24, 2000
Docket99-14472
StatusPublished

This text of 231 F.3d 791 (Robin Amaro Brungart v. Bellsouth Business Systems) is published on Counsel Stack Legal Research, covering Court of Appeals for the Eleventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Robin Amaro Brungart v. Bellsouth Business Systems, 231 F.3d 791 (11th Cir. 2000).

Opinion

PUBLISH

IN THE UNITED STATES COURT OF APPEALS FILED FOR THE ELEVENTH CIRCUIT U.S. COURT OF APPEALS ________________________ ELEVENTH CIRCUIT OCT 24, 2000 No. 99-14472 THOMAS K. KAHN CLERK ______________________

D.C. Docket No. 98-02558-CV-AR-S

ROBIN AMARO BRUNGART, Plaintiff-Appellant,

versus

BELLSOUTH TELECOMMUNICATIONS, INC.,

Defendant-Appellee.

__________________________

Appeal from the United States District Court for the Northern District of Alabama _________________________ (October 24, 2000)

Before CARNES, MARCUS and FARRIS*, Circuit Judges.

_________________________ * Honorable Jerome Farris, U.S. Circuit Judge for the Ninth Circuit, sitting by designation. CARNES, Circuit Judge:

Robin Amaro Brungart appeals from the district court’s grant of summary

judgment in favor of BellSouth Telecommunications, Inc. (“BellSouth”), on her

claims under the Family and Medical Leave Act (“FMLA”), 29 U.S.C. § 2601, et

seq. Brungart argues she was wrongfully denied FMLA leave pursuant to 29

C.F.R. § 825.110(d) and also that BellSouth retaliated against her in violation of

the FMLA. This appeal primarily presents two issues: (1) whether that part of the

notice provision of the § 825.110(d) regulation which purports to create eligibility

based upon the failure of an employer to notify the employee of ineligibility within

a specified time is a valid interpretation of the FMLA; and (2) whether termination

of an employee the day before the commencement of scheduled FMLA leave

always creates a genuine issue of material fact about the causal connection element

for a prima facie case of discrimination. We answer both questions in the negative.

I. BACKGROUND1

In February 1991 Robin Amaro Brungart began working for BellSouth in

Florida as a service representative. On December 1, 1994 she began an unpaid

leave of absence which lasted until September 1996. On September 23, 1996,

1 The facts we set out are drawn from the evidence in the summary judgment record viewed in the light most favorable to the party against whom summary judgment was granted. See Allison v. McGhan Med. Corp., 184 F.3d 1300, 1306 (11th Cir. 1999) (internal citations omitted).

2 Brungart was transferred to a service representative position for BellSouth in

Birmingham, Alabama, and began a three week training program.

On December 2, 1996, Brungart’s mother was hospitalized for emergency

heart surgery. Brungart told her supervisors that she wanted to apply for FMLA

leave effective immediately, and she submitted an FMLA leave application form,

all on that same day.

Later that day, Brungart attempted to call one of her supervisors, Peggy

Thompson, but was unable to reach her. Afterward, Thompson called Brungart

who was at the hospital, and Brungart informed her that she would be off from

work for the next ten days due to her mother’s condition. Thompson told Brungart

to keep in touch with the office every few days. Brungart did so, but on December

10, 1996, Thompson called Brungart and told her that she had been listed as a “no

report” because she had not called in every day. Brungart responded that she had

not been told to call in every day. The next day, Brungart called Thompson to let

her know that she would not be at work due to her mother’s condition. Brungart

was written up for not calling in that day before her shift started. When Brungart

eventually returned to work, she received a written reprimand for her absence.

By letter dated January 16, 1997, BellSouth denied Brungart’s December 2,

1996 request for FMLA leave. The grounds BellSouth gave for the denial was that

3 Brungart had not worked 1,250 hours in the past 12 months, which is the minimum

number of hours the FMLA requires before an employee is entitled to statutorily

protected leave.

As a service representative, Brungart’s job was to answer calls from

customers wishing to discuss service orders. To maintain customer service,

BellSouth measures the amount of time service representatives are actually

available to take calls compared with the amount of time they are scheduled to do

so. Because it involves adhering to a schedule, this measurement is called the

adherence percentage. Service representatives in Birmingham were initially

required to meet an adherence percentage of 93, but that percentage was increased

in early 1997 to 94.5.

Brungart did not meet the required adherence percentage for October

through December, the three full months that she worked at BellSouth in 1996.

Because BellSouth has a grace period for employees coming out of training,

Brungart was not disciplined in 1996 for failing to meeting her adherence

percentages. However, Brungart never met the required adherence percentage at

any time before she was terminated in July of 1997. BellSouth’s discipline process

consists of progressive steps: counseling, warning, suspension, and finally

termination of employment. Brungart received a warning and was suspended

4 twice during 1997 because of her failure to meet adherence percentage

requirements.

Some time in May or June of 1997, Brungart again applied for FMLA leave,

this time so that she could have knee surgery. BellSouth’s FMLA administrator

approved three weeks of leave to begin July 10, 1997.

In early July, Calvin Nelson became the new top tier manager of the service

representatives in Birmingham. He oversaw Vicky Capuzzo, who was Brungart’s

immediate supervisor. Also in early July, Capuzzo asked Brungart to resign, but

Brungart refused. After the June adherence percentages were reported, Capuzzo

told Nelson that Brungart had not met her required adherence objectives for June

and also informed Nelson about Brungart’s previous discipline (her warning and

two suspensions during 1997) for failure to meet the adherence objectives.

Nelson made the decision to terminate Brungart. Nelson testified in his

deposition that when he decided to terminate Brungart, he had no knowledge of

her scheduled FMLA leave, and there is no evidence to contradict his testimony

about that. Brungart was terminated on July 9, 1997, the day before she was to

begin her requested leave for the knee surgery. She was told that she was being

terminated for failure to meet BellSouth’s adherence requirements.

5 Brungart sued BellSouth in a complaint which, after amendment, contained

four counts. Count 1 claimed that BellSouth’s termination of Brungart on July 9,

1997 had violated the FMLA, because it occurred as a result of her having

requested leave to which she was entitled under the FMLA and which was

scheduled to begin on July 10, 1997. Count 2 claimed that BellSouth had violated

the FMLA by denying Brungart leave on an earlier occasion, leave she had

requested in December of 1996. At that time, Brungart had not been employed the

minimum number of hours necessary to make her eligible for FMLA leave, but

she claimed to be entitled to it anyway, because BellSouth had failed to respond to

her request for leave within two days. Count 3 claimed that BellSouth violated

Brungart’s rights under the FMLA by not giving her regular notice of her rights

and responsibilities under the FMLA, and by not presenting her with written notice

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