Roberts v. SYNERGISTIC INTERNATIONAL, LLC

676 F. Supp. 2d 934, 2009 U.S. Dist. LEXIS 101243, 2009 WL 3642776
CourtDistrict Court, E.D. California
DecidedOctober 30, 2009
DocketCase CV F 09-1634 LJO SMS
StatusPublished
Cited by3 cases

This text of 676 F. Supp. 2d 934 (Roberts v. SYNERGISTIC INTERNATIONAL, LLC) is published on Counsel Stack Legal Research, covering District Court, E.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Roberts v. SYNERGISTIC INTERNATIONAL, LLC, 676 F. Supp. 2d 934, 2009 U.S. Dist. LEXIS 101243, 2009 WL 3642776 (E.D. Cal. 2009).

Opinion

ORDER ON DEFENDANTS’ MOTIONS TO DISMISS AND COMPEL ARBITRATION

LAWRENCE J. O’NEILL, District Judge.

INTRODUCTION

Defendants Synergistic International, LLC (“Synergistic”), The Dwyer Group, *938 LLC. (“Dwyer LLC”), and The Dwyer Group, Inc. (“Dwyer INC”) (collectively “Dwyer”) (all defendants collectively “defendants”) move to compel arbitration and to dismiss plaintiff Kenneth E. Roberts, Jr.’s (“Mr. Roberts” ’) complaint pursuant to the Federal Arbitration Act, 9 U.S.C. § 1 et seq. and Fed.R.Civ.P. 12(b)(6). In addition, Dwyer moves to dismiss Mr. Roberts’ complaint for lack of personal jurisdiction, pursuant to Fed.R.Civ.P. 12(b)(2). Because of Dwyer’s solicitous contacts with Mr. Roberts in Fresno County, upon which this action is based, this Court finds limited personal jurisdiction over those parties. As to the motion to compel arbitration, this Court finds that the court, rather than an arbitrator, may determine arbitrability. In addition, based on the parties lack of “meeting of the minds” on the forum, choice of law, and jurisdiction clauses, this Court compels the parties to arbitrate pursuant to the valid provisions of the arbitration agreement contained in Section 14 of the Franchise Agreement.

BACKGROUND

In July 2005, Mr. Roberts, a resident of Fresno County, California, was contacted by telephone Andrew Baker (“Mr. Baker”), “an agent of Synergistic and Dwyer Group.” Compl. ¶ 11. Mr. Baker invited Mr. Roberts to attend a Dwyer conference in Las Vegas to recruit him to be a new “Glass Doctor” franchisee. Synergistic operates as the franchisor for over one hundred Glass Doctor franchises across the country. Dwyer is the parent corporation of Synergistic. 1 Compl. ¶ 9.

At the Las Vegas conference, Mr. Baker, Mark Dawson, and Robert Tunmire, who were “representatives of defendants,” stated that as a Glass Doctor franchisee, Mr. Roberts would have access to a national customer base and would benefit from advantageous pricing on materials and national advertising. In addition, defendants told Mr. Roberts that by participating in the “Dwyer Group ‘System,’ ” Mr. Roberts “would be able to move from automotive glass into the more lucrative business of residential, commercial and industrial glass installation and repair, known in the trade as ‘flat glass.’ ” Compl. ¶ 14. At the end of the Las Vegas Conference, defendants invited Mr. Roberts to the Glass Doctor training in Waco, Texas. Defendants informed Mr. Roberts that he must be prepared to pay for his franchise territory at the conclusion of the Texas training.

Mr. Roberts attended defendants’ five-day training in Waco, Texas beginning August 22, 2005. “Much of the training was provided by the Dwyer Group officers, employees, and representatives, while other parts of the training were provided by officers, employees, and representatives of Synergistic.” Compl. ¶ 16. At the Glass Doctor training in Texas, defendants made the same representations regarding the benefits of the franchise that they made in Las Vegas. Defendants also told Mr. Roberts that to perform flat glass work in California on jobs that exceed $500, he would need to work under a license issued by the California State Contractor’s License Board (“CLB”). Defendants knew that Mr. Roberts did not qualify for a CLB license and told Mr. Roberts that he could work under the license of Dan Mock (“Mr. *939 Mock”), an officer and representative of Synergistic. Compl. ¶¶ 19-23.

On August 26, 2005, during the training in Waco, Mr. Roberts and Synergistic entered into a Franchise Agreement. Compl. Exh. A. Pursuant to the Franchise Agreement, Mr. Roberts was obliged to pay Synergistic a franchise territory fee of $147,816 and start-up costs of $8,403.80. In addition, Mr. Roberts was obligated to pay an ongoing Franchise Service Fee, which was calculated as a percentage of weekly gross sales. Prior to executing the Franchise Agreement, defendants told Mr. Roberts that he could finance the balance of the territory fee over five years at 10%; however, at the time the parties entered into the Franchise Agreement, defendants presented Mr. Roberts with a Promissory Note and Security Agreement that indicated an interest rate of 11%. Compl. ¶ 33. Defendants presented both the Franchise Agreement and Security Agreement as “take it or leave it” propositions if Mr. Roberts desired to proceed as a franchisee. Mr. Roberts paid Synergistic 35% of the territory fee and his start-up costs, for a total of $52,748.80, while at the Texas training. Compl. ¶¶ 31-32.

The Franchise Agreement contains a Dispute Resolution provision. According to Article 14, the Franchisor and Franchisee agree to utilize the procedures described in the Franchise Agreement for “any controversy or claim arising out of or relating to this Agreement or the breach thereof or any transaction embodied therein or related thereto (a ‘Dispute’) ... before commencing any legal action.” Franchise Agreement (“FA”), 14(A). Article 14 of the Franchise Agreement describes an initial process of mediation to resolve a dispute between the parties. The parties agreed that “if they are not able to resolve the Dispute through the mediation process described above, the controversy shall be submitted to binding arbitration.” FA, 14(J). The arbitration, inter alia, “shall be governed by the United States Arbitration Act, 9 U.S.C. Section [sic] 1-16.” Id.

The Franchise Agreement also includes a choice of law, jurisdiction, and venue provision. Pursuant to Article 15(K), the parties agreed that the agreement “shall be governed by the internal laws of the state of Texas, except to the extent governed .. by the Federal Arbitration Act (9 U.S.C. Section 1 et seq.).” As to jurisdiction and venue, the Franchise Agreement provides:

AS TO ANY DISPUTE NOT SUBJECT TO BINDING ARBITRATION, FRANCHISEE SPECIFICALLY AGREES THAT ANY ACTION ON SUCH DISPUTE SHALL BE FILED IN A FEDERAL OR STATE COURT LOCATED IN WACO, McLENNAN COUNTY, TEXAS, AND FRANCHISEE HEREBY IRREVOCABLY SUBMITS TO THE JURISDICTION OF SUCH COURTS AND SPECIFICALLY WAIVES ANY OBJECTIONS IT MAY HAVE TO EITHER THE JURISDICTION OR VENUE OF SUCH COURTS.

FA, 15(K) (emphasis in original).

In addition to the Franchise Agreement, the parties contemporaneously executed an “Addendum to Franchise Agreement For Residents of California” (“Addendum”). The Addendum contains the following relevant provisions:

7. Section 14, Dispute Resolution, is amended by adding the following: “The Franchise Agreement requires mediation and/or arbitration. Mediation and/or arbitration will occur at a mutually convenient time and place with the costs being borne equally by the parties. If the parties cannot agree on a place for the mediation and/or arbitration, the meditation and/or arbitration will oc *940 cur in Texas.

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Cite This Page — Counsel Stack

Bluebook (online)
676 F. Supp. 2d 934, 2009 U.S. Dist. LEXIS 101243, 2009 WL 3642776, Counsel Stack Legal Research, https://law.counselstack.com/opinion/roberts-v-synergistic-international-llc-caed-2009.