Roberts v. Fleet Bank

342 F.3d 260
CourtCourt of Appeals for the Third Circuit
DecidedOctober 21, 2003
Docket01-4420
StatusPublished
Cited by3 cases

This text of 342 F.3d 260 (Roberts v. Fleet Bank) is published on Counsel Stack Legal Research, covering Court of Appeals for the Third Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Roberts v. Fleet Bank, 342 F.3d 260 (3d Cir. 2003).

Opinion

342 F.3d 260

Denise ROBERTS, individually and for all others similarly situated
v.
FLEET BANK (R.I.), National Association, A Nationally Chartered Bank; Fleet Credit Card Services, L.P., A Rhode Island Limited Partnership Denise Roberts, on behalf of herself and all others similarly situated, Appellant.

No. 01-4420.

United States Court of Appeals, Third Circuit.

Argued on September 12, 2002.

Filed August 27, 2003.

Amending Order October 21, 2003.

COPYRIGHT MATERIAL OMITTED Ira Neil Richards [Argued], Gary M. Goldstein, Trujillo Rodriguez & Richards, The Penthouse, Philadelphia, PA, Roberta D. Liebenberg, Mary L. Russell, Fine Kaplan & Black, Philadelphia, PA, Marc H. Edelson, Hoffman & Edelson, Doylestown, PA, for Appellant.

Alan S. Kaplinsky, Burt M. Rublin [Argued], Ballard Spahr Andrews & Ingersoll, LLP, Philadelphia, PA, for Appellees.

On behalf of: American Bankers Association, American Financial Services Association, and Consumers Bankers Association as follows:

Mark A. Aronchick, Esquire Hangley Aronchick Segal & Pudlin 1 Logan Square 18th & Cherry Street 27th Floor Philadelphia, PA 19103.

On behalf of the Office of Comptroller of the Currency as follows: Horace G. Sneed, Esquire Office of the Comptroller of Currency 250 East Street, S.W. Washington, DC 20218.

Before: ALITO, FUENTES and OBERDORFER,* Circuit Judges.

OPINION OF THE COURT

FUENTES, Circuit Judge.

This Truth in Lending Act case concerns a credit card solicitation that Fleet Bank (R.I.), N.A. and Fleet Credit Card Services, L.P. (collectively "Fleet") sent to Appellant, Denise Roberts, encouraging her to open an account with Fleet based on a promise of a "7.99% Fixed" annual percentage rate ("APR"). The solicitation stated that the interest rate was "NOT an introductory rate" and that "[i]t won't go up in just a few short months." The solicitation also stated that "[w]ith an extraordinary 7.99% Fixed APR ... the Fleet Titanium MasterCard goes beyond all expectations." Sometime after Roberts opened her Fleet account, the bank sent her a letter stating that it was increasing the 7.99% fixed APR to 10.5%. Roberts brought this class action claiming that Fleet violated the federal Truth in Lending Act ("TILA"), 15 U.S.C. § 1601 et seq., when it failed to clearly and conspicuously disclose that the fixed-rate APR that it was offering was limited in duration and subject to its asserted contractual right to change the interest rate at any time. The District Court granted summary judgment to Fleet, concluding that the materials Fleet sent to Roberts allowed it to change the rate.

We agree with Roberts that Fleet's solicitation materials could cause a reasonable consumer to be confused about the temporal quality of the offer. We therefore believe that a material question of fact exists as to whether the bank made any misleading statements in the mailings to Roberts and failed to disclose information required under the TILA "clearly and conspicuously." Accordingly, we reverse the entry of summary judgment and remand for further proceedings.

I. Background

A. Factual

In May 1999, Roberts received a packet of solicitation materials from Fleet urging her to apply for its new "Titanium MasterCard." The packet included an introductory flyer, a solicitation letter, a "Pre-Qualified... Invitation," and an Initial Disclosure Statement ("IDS"). The introductory flyer indicated that the card would have a "7.99% Fixed APR" on both purchases and balance transfers. Under the heading "FINANCIAL ADVANTAGES," the flyer again stated that the fixed APR was 7.99%.

In addition to the flyer, the solicitation letter emphasized that the card would carry a "7.99% Fixed APR." The letter further stated that the "exceptionally low 7.99%" would apply not only to any purchases made with the card but also to any balance transfers from existing credit card accounts to the Titanium account. The letter twice claimed that the 7.99% fixed APR was "NOT an introductory rate," and promised that "[i]t won't go up in just a few short months."

In order to obtain the "Titanium MasterCard," the recipient was required to complete the "Pre-Qualified ... Invitation" form. The front side of the invitation indicated that the credit card carried a "7.99% Fixed APR on purchases and balance transfers." On the back of the invitation Fleet listed the "TERMS OF PRE-QUALIFIED OFFER" and the "CONSUMER INFORMATION" sections. The first two sentences of the "TERMS OF PRE-QUALIFIED OFFER" stated the following:

I request a Fleet Titanium MasterCard account upon acceptance of my request by Fleet Bank (RI), National Association in Rhode Island. I agree to the terms of the Cardholder Agreement mailed with my Card, including those which provide that the Cardholder Agreement and may account will be governed by Rhode Island and Federal law and that my Agreement terms (including rates) are subject to change.

The "CONSUMER INFORMATION" section contained the "Schumer Box," the table of basic credit card information required under the TILA, 15 U.S.C. § 1601 et seq., as amended by the Fair Credit and Charge Card Disclosure Act of 1988.1 The Schumer Box contained a column with the heading "Annual Percentage Rate (APR) for Purchases and Balance Transfers." The box beneath that heading indicated "7.99% APR" was the applicable rate. Inside the Schumer Box, Fleet listed two specific circumstances under which that rate could change: (1) if the prospective cardholder failed to meet any repayment requirements; or (2) upon closure of the account. Fleet listed no other circumstances under which the 7.99% APR could be changed.

The IDS instructed the pre-approved applicant to "[p]lease read this together with the TERMS OF PRE-QUALIFIED OFFER and the CONSUMER INFORMATION enclosed." Under the heading "Rate Information," the IDS indicated that the APR for the Fleet Titanium Card would be 7.99% for any purchases or balance transfers. Like the Schumer Box, the IDS noted two specific circumstances under which Fleet could change the fixed rate: (1) failure of the prospective cardholder to meet any repayment requirements; or (2) closure of the account. Fleet included no other circumstances in the IDS under which it could change the 7.99% APR.

Roberts completed and returned the invitation to Fleet. In June 1999, she received her Fleet Titanium MasterCard, along with the Cardholder Agreement. Section 10 of the Agreement, titled "Annual Percentage Rate," indicated that the APR would be 7.99%. In this section Fleet also reiterated that it reserved the right to change the rate under the circumstances described above. However, in Section 24 of the Cardholder Agreement, titled "Change in Terms," Fleet stated that:

We have the right to change any of the terms of this Agreement at any time. You will be given notice of a change as required by applicable law.

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Bluebook (online)
342 F.3d 260, Counsel Stack Legal Research, https://law.counselstack.com/opinion/roberts-v-fleet-bank-ca3-2003.