Right at Home, LLC v. Gaudet

CourtDistrict Court, D. Nebraska
DecidedJanuary 29, 2021
Docket8:20-cv-00462
StatusUnknown

This text of Right at Home, LLC v. Gaudet (Right at Home, LLC v. Gaudet) is published on Counsel Stack Legal Research, covering District Court, D. Nebraska primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Right at Home, LLC v. Gaudet, (D. Neb. 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEBRASKA

RIGHT AT HOME, LLC, a Delaware limited liability company; 8:20CV462 Plaintiff,

vs. MEMORANDUM AND ORDER

NEAL GAUDET, an individual; ALYSSA GAUDET, an individual; and GAUDET & COMPANY INC., an Alabama corporation;

Defendants.

This matter is before the Court on plaintiff Right at Home, LLC’s (“Right at Home”) motion for a preliminary injunction, Filing No. 19. This is an action for declaratory, equitable, and injunctive relief for alleged breaches of franchise agreements. The Court held hearings on the motion on December 15, 2020, and December 21, 2020. This is an action for breach of contract and declaratory relief. Jurisdiction is based on diversity of citizenship under 28 U.S.C. § 1332. I. BACKGROUND The record shows that plaintiff Right at Home, LLC (“Right at Home”) franchises a business format system for providing in-home care for elderly or infirm individuals under its name and trademarks. Neal Gaudet, Alyssa Gaudet, and Gaudet & Company Inc. (hereinafter, “the defendants” or “the Gaudets”) entered into Franchise Agreements to operate Right at Home franchises in two Alabama franchise territories. On September 17, 2015, defendants Neal and Alyssa Gaudet signed a Franchise Agreement for the area around Mobile County, Alabama. Filing No. 12, Ex. A, 2015 Franchise Agreement. Neal and Alyssa Gaudet paid a franchise fee of $ 47,500 in 2015. Id. at 4, attached Ex. A. In 2016, Neal and Alyssa Gaudet assigned the 2015 Franchise Agreement to defendant Gaudet & Co., LLC. Filing No. 13, Ex. B, Assignment at 3-4. Right at Home consented to the assignment and Neal and Alyssa personally guaranteed the obligations in order to obtain that consent. Id. at 4-7. On June 11, 2018, Gaudet & Co., LLC entered into an agreement with Right at Home for a franchise covering the area

around Baldwin County, Alabama. Filing No. 14, Ex. C, 2018 Franchise Agreement. The franchise fee for that territory was $50,000. Filing No. 46, Transcript of Hearing on December 21, 2020, (“Tr. II”) at 46. Defendant Neal Gaudet has a master’s degree in healthcare administration and has worked in hospitals and clinics. Id. at 35, 88-89. The Gaudets first operated the Right at Home franchise from a rented office located on the campus of the Brookstone senior living facility, and later from an office in Baldwin county. Filing No. 46, Tr. II at 10-11, 46, 84. In a Franchisee Disclosure Questionnaire attached to the 2015 franchise Agreement, Neal and Alyssa Gaudet both represented that they understood the

information in the Franchise Agreement and had discussed the benefits and risks of operating a franchise with an attorney. Filing No. 12, Ex. A at 3, 6. Gaudet & Co. made the same representation with respect to the 2018 Franchise Agreement. Filing No. 14, Ex. C at 3. Under the Franchise Agreements, as franchisor, Right at Home was obligated to provide franchisees with training, confidential manuals, use of its trademarks, operational tools, software, advertising, and marketing support. See, e.g., Filing No. 12, Ex. A, 2015 Franchise Agreement at 9-18, 27-28. The franchisees agreed to pay Right at Home a royalty fee equal to five percent (5%) of the Net Billings derived from the Franchised Business. See id. at 18. Both Franchise Agreements included Confidentiality and Non- Compete Agreements. Filing No. 12, Ex. A, 2015 Franchise Agreement, Ex. C-1 (attached thereto); Filing No. 14, Ex. C, 2015 Franchise Agreement, Ex. C (attached thereto). Under each of the Confidentiality and Non-Compete Agreements, the defendants agreed, after the first to occur of the termination, expiration, or transfer of the

Franchise Agreement, not to become an employee of any business that engaged in the services and business of Right at Home for a period of one and a half years within a radius of ten miles from the outer boundaries of the defendant’s designated territory, regardless of the cause of the termination. See e.g., Filing No. 12, Ex. A, 2015 Franchise Agreement, Ex. C-1 at 2; Filing No. 14, Ex. C, Franchise Agreement, Ex. C at 2. The defendants also agreed not to directly or solicit or attempt to solicit any of Right at Home’s then current or past customers, accounts, clients, or referral services for the purpose of inducing them to become customers, clients, accounts, or referral services of any competitor of Right at Home for the same period of time. Id. at 3. Defendant Gaudet &

Co., LLC executed a separate noncompetition agreement with similar terms on September 16, 2016. Filing No. 13, Ex. B at 8-11. Under Section 14 of both agreements, the franchisor is required to procure insurance protecting the franchisor and franchisee. Filing No. 12, Ex. A, 2015 Franchise Agreement at 27; Filing No. 14, Ex. C, 2018 Franchise Agreement at 29. Section 16.2 of each agreement sets forth actions that constitute default by the franchisee with no right to cure and give the franchisor the right and good cause to terminate the agreement effective immediately on written notice of the termination and the causes therefor. Filing No. 12, Ex. A, 2015 Franchise Agreement at 30-32; Filing No. 14, Ex. C, 2018 Franchise Agreement at 32-33. The listed actions include understatement of royalty fees and refusal to pay an amount due for royalty fees within five days of a demand. Filing No. 14, Ex. A at 31, §§ 16.2.6; 16.4; Filing No. 14, Ex. A at 33 §§ 16.2.6, 16.4. The defendants also agreed to comply with certain post-termination obligations and to cease operation of their Right at Home home-care business on termination or expiration of the Franchise

Agreements. Filing No. 12, Ex. A, 2015 Franchise Agreement at 33-36; Filing No. 14, Ex. C, 2018 Franchise Agreement at 35-38. Also, the Franchise Agreements provide that the contracts are governed by the law of the state of Nebraska and the parties agreed to Nebraska as the choice of forum. See, e.g., Filing No. 12, Ex. A, 2015 Franchise Agreement at 49, § 28.1. The parties also agreed to settle disputes by binding arbitration, except for actions for equitable relief. Id. at 50-51, §§ 29.2, 29.3.1 Testimony adduced at the hearing shows that Right at Home provides a standardized two-week training course to its franchisees prior to the franchisees opening

their businesses. Filing No. 39, Transcript of Hearing on December 15, 2019 (“Tr. I”), at 40; Filing No. 46, Transcript of Hearing on December 21, 2019 (“Tr. II”) at 39. The first week covers “office” matters (i.e., how to operate the required software, what third party websites to visit to find prospective employees, etc.), and the second week covers “marketing” (i.e., rehearsing pitches and practicing sales calls). Filing No. 46, Tr. II at 39- 41). Right at Home trains its franchisees to make numerous sales calls and provides practiced pitches to present to prospective referral sources and clients. Id. at 40-41. Right at Home also prepares marketing materials for franchisees to use during their sales pitches and requires franchisee to purchase those materials. Filing No. 39, Tr. I at 106. Right at Home’s Chief financial officer, Margret Haynes, testified that Right at Home’s brand, trademark, goodwill, trade secrets, confidential information, training, policies, procedures, and franchise system, are all part its “secret sauce” for successful operation of a home-care service. Id. at 41-44. Right at Home does not provide any training directly to a franchisee’s caregivers or other employees. Filing No. 39, Tr. I at 108-09; Filing No.

46, Tr. II at 41:9-13. The present dispute arises out of alleged breaches of the Franchise Agreements and the defendants’ conduct in the care of former client Emmett Sellers who died on August 27, 2018 at the age of 86. Filing No.

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