Reynolds and Reynolds Company v. Brnovich

District Court, D. Arizona·Decided July 24, 2020·No. 2:19-cv-04849·Unknown

Opinion

WO

CDK Global LLC, et al., No. CV-19-04849-PHX-GMS

Plaintiffs, ORDER

v.

Mark Brnovich, et al.,

Defendants,

and

Arizona Automobile Dealers Association,

Intervenor Defendant. Pending before the Court is Plaintiff CDK Global LLC, et al. (“Plaintiffs”)’ Motion for Preliminary Injunction. (Doc. 20.) The Motion is denied. Plaintiffs develop, own, and operate proprietary computer systems known as dealer management systems (“DMSs”) that process vast amounts of data sourced from various parties. Automotive dealerships hold licenses to DMSs to help manage their business operations, including handling confidential consumer and proprietary data, processing transactions, and managing data communications between dealers, customers, car manufacturers, credit bureaus, and other third parties. Plaintiffs employ multiple technological measures—such as secure login credentials, CAPTCHA1 prompts, and

1 A CAPTCHA is a type of test used in computing to determine whether a user is human. For example, one form of CAPTCHA requires users to correctly enter a sequence of letters comprehensive cybersecurity infrastructure, hardware, and software—to safeguard their DMSs from unauthorized access or breach. Historically, Plaintiffs permitted dealers to share their DMS login information with the dealers’ chosen data integration provider or providers. (Doc. 44-1 at 12); Transcript of Preliminary Injunction Hearing June 2, 2020, Volume A at 75. However, more recently2, Plaintiffs have contractually prohibited dealers from granting third parties access to their DMSs without Plaintiffs’ authorization. In March 2019, the Arizona Legislature passed the Dealer Data Security Law (“the Dealer Law”), A.R.S. §§ 28-4651–28-4655. The Dealer Law went into effect on August 27, 2019.3 The Dealer Law regulates the relationship between DMS licensers like Plaintiffs and the dealerships they service as it relates to what the statute defines as “dealer protected data.” Under the Dealer Law, DMS providers may no longer “[p]rohibit[] a third party [that has been authorized by the Dealer and] that has satisfied or is compliant with . . . current, applicable security standards published by the standards for technology in automotive retail [(STAR standards)] . . . from integrating into the dealer’s dealer data system or plac[e] an unreasonable restriction on integration . . . .” A.R.S. §§ 28-4653(A)(3)(b), 28-4651(9). The Dealer Law also requires that DMS providers “[a]dopt and make available a standardized framework for the exchange, integration and sharing of data from [a DMS]” that is compatible with STAR standards and that they “[p]rovide access to open application

or numbers from a distorted image displayed on their screen.

2 “In 2005-2006, Reynolds announced its intention to block dealers from using the primary method of data access at that time.” (Doc. 44-1 at 12.) “Q. And . . . you’re aware that beginning in 2006 and 2007, Reynolds took a public position that dealers should not be able to provide their log-in credentials to third-party integrators to access the DMS; correct? A. Reynolds did, yes.” Transcript of Preliminary Injunction Hearing June 2, 2020, Volume A at 75. “Up until 2015 – as demonstrated by the public statements made by CDK’s leaders . . . – CDK permitted and publicly endorsed dealer-controlled and dealer- authorized access to dealer data. I understand that CDK changed its position in 2015 and 2016 and joined Reynolds in using technological methods to block dealer-authorized and dealer-controlled access to dealer data.” (Doc. 44-1 at 12.) “Q. . . . At what point did CDK begin restricting the ability of data integrators . . . to pull data from its DMS? A. . . . I learned [about] it . . . in 2015.” Transcript of Preliminary Injunction Hearing June 3, 2020, Volume B at 47.

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