Retamozo v. U.S. Bancorp d/b/a U.S. Bank

CourtDistrict Court, N.D. Illinois
DecidedAugust 18, 2023
Docket1:21-cv-01652
StatusUnknown

This text of Retamozo v. U.S. Bancorp d/b/a U.S. Bank (Retamozo v. U.S. Bancorp d/b/a U.S. Bank) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Retamozo v. U.S. Bancorp d/b/a U.S. Bank, (N.D. Ill. 2023).

Opinion

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

Fouzia Retamozo,

Plaintiff, No. 21 CV 1652 v. Judge Lindsay C. Jenkins U.S. Bancorp, doing business as, U.S. Bank,

Defendant.

MEMORANDUM OPINION AND ORDER

In a suit against her former employer U.S. Bancorp (“U.S. Bank”), Plaintiff Fouzia Retamozo (“Retamozo”) alleges a failure to accommodate under the Americans with Disabilities Act (“ADA”) (Count One); retaliation under the ADA (Count Two); disparate treatment under the ADA (Count Three);1 and interference and retaliation under the Family Medical Leave Act (“FMLA”) (Count Four). [Dkt. No. 12.] Before the Court are two motions for summary judgment. [Dkt. Nos. 73, 83.] Summary judgment is granted on Retamozo’s ADA failure to accommodate claim and on her FMLA interference claim, Counts One and Four respectively. Summary judgment is denied as to Retamozo’s ADA retaliation claim, ADA disparate treatment claim, and FMLA retaliation claim, Counts Two, Three, and Four, respectively. The Court also denies U.S. Bank’s motion for summary judgment on after-acquired evidence and grants Retamozo’s cross-motion on that defense.

1 Retamozo voluntarily dismissed her ADA hostile work environment claim in Count Three. [Dkt. No. 69.] I. Factual Background2 A. Retamozo’s FMLA Leave and ADA Accommodation

Retamozo is a former employee of U.S. Bank. [Dkt. No. 80 at ¶¶ 3–4.] She worked as a Branch Manager at the Glenview branch from September 11, 2017 until her termination on April 11, 2020. [Id. ¶¶ 13, 15, 72.] From her start date until early 2019, Retamozo reported directly to Gregory Cromwell, U.S. Bank Vice President and District Manager. [Id. ¶¶ 12, 15.] Beginning in February of 2019, Retamozo reported to Deborah Zegger, another District Manager. [Id. ¶ 15.] At the start of her employment, Retamozo gave notice to U.S. Bank that she

and her daughter were a victim of domestic violence and qualified for leave under the Illinois Victims Economic Security and Safety Act (“VESSA”).3 [Dkt. No. 86 at ¶ 1.] At various times between 2017 to 2019, Retamozo emailed her superiors and HR personnel requesting leave under VESSA. [Id. ¶¶ 2–6, 11 (requesting “leniency” or “guidance” in additional to VESSA leave).] In large part, U.S. Bank granted these requests. [Dkt. No. 74-15.] Retamozo first became eligible for FMLA leave on September 11, 2018, and she

subsequently requested and received a twelve-week FMLA leave of absence from

2 The following facts are undisputed, unless otherwise noted. In the context of cross-motions for summary judgment, the Court views the facts in the light most favorable to party against whom the motion under consideration is made. See Med. Protective Co. of Fort Wayne, Ind. v. Am. Int’l Specialty Lines Ins. Co., 911 F.3d 438, 445 (7th Cir. 2018).

3 Retamozo does not bring a state law VESSA claim in this case. [Dkt. No. 12.] As Defendant points out, that claim is currently pending before the Illinois Department of Labor. [Dkt. No. 87 at 4 n.2.] The Court considers facts related to VESSA only to the extent they relate to the ADA failure to accommodate claim. October 1, 2018 to December 26, 2018. [Dkt. No. 80 at ¶¶ 19–20.] On returning from leave on December 27, 2018, she resumed her position as Branch Manager. [Id. ¶ 21.] After a workplace incident on April 18, 2019, Retamozo requested and took a

worker’s compensation leave of absence from April 19 through June 3, 2019. [Dkt. No. 80 at ¶ 22; Dkt. No. 86 at ¶ 14.] Following that leave, Zegger emailed Retamozo to notify her that she had “exhausted FMLA and Illinois state leave, including VESSA” and thus was not eligible for “FMLA or similar state leave” at that time. [Dkt. No. 80 at ¶ 23.] Even so, Zegger stated that Defendant would “work with” Retamozo and would “approve time off” for Retamozo to attend to her and her

daughter’s needs. [Id.] Zegger further noted that if Retamozo needed any at-work modifications, she should contact Zegger or another Human Resources employee, Joan Kulovitz, who was assigned to the Glenview branch. [Id. ¶¶ 23, 26.] That same day, Retamozo responded and requested an ADA accommodation to attend “counseling services weekly” for herself and her daughter. [Id. ¶ 24.] Zegger told Retamozo that Kulovitz would follow up about this request. [Id. ¶ 26.] On July 18, 2019, Kulovitz emailed a questionnaire to Retamozo that sought

information from Retamozo’s medical provider related to her ADA accommodation request. [Dkt. No. 80 at ¶ 27.] On July 29, 2019, Retamozo’s medical provider, Dr. Yael Ron, submitted the completed questionnaire. [Id. ¶ 28.] Dr. Ron noted that Retamozo could carry out her job requirements with certain accommodations, “such as business calling & extended deadlines for completing tasks.” [Id. ¶ 29.] Dr. Ron also noted that Retamozo needed to be absent from work on an intermittent basis to “attend 1-2 hours of psychotherapy weekly” and that “her daughter’s treatment might require similar amount to [sic] time devoted to meetings weekly.” [Id.] In response to the questionnaire’s inquiry as to whether there were “any modifications that would

assist [Retamozo] in performing her job,” Dr. Ron stated that Retamozo should be allowed to (1) “[t]ake conference calls on her mobile when heading to or out of office, (2) “attend meeting and appointments without harassing and shaming her,” and (3) be “paid [and] unpaid time off in case of emergency & immediate threat to her or her daughter’s safety.” [Id. ¶ 30.] On August 7, 2019, Kulovitz confirmed by email that the Bank had received

Dr. Ron’s completed questionnaire. [Id. ¶ 31.] Kulovitz informed Retamozo that U.S. Bank would accommodate her “request for one to two hours per week away from work to attend to [her] own psychotherapy appointment.” [Id.] As before, Kulovitz informed Retamozo that although she was not eligible for FMLA or similar state leave, the Bank would work with her to the extent that it could approve time off for Retamozo to attend to her and her daughter’s needs. [Id.] That same day, Retamozo replied, asking if U.S. Bank would honor accommodations “other than just medical

appointments.” [Id. ¶ 32.] On August 9, 2019, Retamozo and Kulovitz spoke by phone to discuss the requested accommodations. [Id. ¶ 33.] On August 15, 2019, Retamozo emailed Kulovitz to “follow up on all the accommodations and request approval for each listed item” in the questionnaire. [Id. ¶ 34.] Retamozo’s email stated that she has “forgetfulness/confusion at times” when she was “dealing with relapses.” [Id.] Retamozo stated that she wanted Zegger “to be aware of that,” and that she could “make errors at times when dealing with operational expectations to be met.” [Id.] As an example, Retamozo said that on August 5, 2019, she audited the branch’s ATM instead of the vault as instructed, and

as such would need an “adjustment” from Zegger. [Id.] On August 21, 2019, Kulovitz emailed Retamozo to summarize their telephone conversation from August 9th and to answer Retamozo’s lingering questions about her accommodations. [Id. ¶ 35.] Kulovitz reiterated that U.S. Bank would accommodate for Retamozo’s psychotherapy appointments and noted that as of July 16th—the date of her initial accommodation request—Retamozo was allowed to use

her cell phone for the weekly managers’ call and to forgo small business calls. [Id. ¶¶ 35–36, 40–42.] Kulovitz noted that U.S. Bank would accommodate Retamozo’s requests for leave as needed, even though she had no remaining FMLA leave. [Id. ¶ 35.] Finally, in response to Retamozo’s request to make operational errors, Kulovitz explained that Retamozo would “continue to be held to the performance expectations of [her] position,” which included “attending applicable meetings, and following normal reporting, operational, and other policies and procedures.” [Id. ¶ 36.]

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