Renew Home Health v. NLRB

95 F.4th 231
CourtCourt of Appeals for the Fifth Circuit
DecidedMarch 7, 2024
Docket22-60584
StatusPublished
Cited by2 cases

This text of 95 F.4th 231 (Renew Home Health v. NLRB) is published on Counsel Stack Legal Research, covering Court of Appeals for the Fifth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Renew Home Health v. NLRB, 95 F.4th 231 (5th Cir. 2024).

Opinion

Case: 22-60584 Document: 83-1 Page: 1 Date Filed: 03/07/2024

United States Court of Appeals for the Fifth Circuit United States Court of Appeals Fifth Circuit

____________ FILED March 7, 2024 No. 22-60584 Lyle W. Cayce ____________ Clerk

Renew Home Health, a Division of Maxus Health Care Partners, L.L.C.,

Petitioner/Cross-Respondent,

versus

National Labor Relations Board,

Respondent/Cross-Petitioner. ______________________________

Appeal from the National Labor Relations Board Agency No. 16-CA-260038 ______________________________

Before Jones, Stewart, and Duncan, Circuit Judges. Carl E. Stewart, Circuit Judge: Renew Home Health (“Renew”) petitions for review of a National Labor Relations Board (“Board”) Decision and Order determining that (1) its RN Case Managers are not supervisors exempt from the National Labor Relations Act (the “Act”) and that (2) Renew violated § 8(a)(1) of the Act by: creating an impermissible oral workplace rule, threatening its employees for exercising protected activity, interrogating staff about their concerted activities, and unlawfully terminating an RN named Ann Bornschlegl, the Case: 22-60584 Document: 83-1 Page: 2 Date Filed: 03/07/2024

No. 22-60584

charging party. The Board cross-applies for enforcement of its Order. For the following reasons, both Renew’s and the Board’s petitions are DENIED in part and GRANTED in part. I. Renew provides in-home nursing, therapy, and aide services across the state of Texas. Renew operates multiple branches, including its service branch and headquarters in Fort Worth, Texas. In 2019 and 2020, Branch Manager Cara Thornwald oversaw Renew’s Fort Worth facility, and Chief Operating Officer Phillip Criswell and Director of Nursing Johanna Ray also oversaw the branch’s operations in addition to operations at Renew’s other branches. Like many Renew employees, Criswell, Ray, and Thornwald are experienced medical professionals. Thornwald made hiring, firing, and discipline decisions on behalf of Renew with respect to the Fort Worth branch. Criswell and Ray shared similar authority and duties and could discharge employees from any Renew branch. A. In the Spring of 2020, Renew employed around sixty individuals in its Fort Worth branch. Its staff contained approximately eight Home Health Aides (“HHAs”), thirty Licensed Vocational Nurses (“LVNs”), and a dozen Registered Nurse Case Managers (“RNs”). Bornschlegl served as an RN in Renew’s Fort Worth branch from 2010 until her termination in April 2020. According to employee records, Bornschlegl was an exemplary employee as an RN but often expressed sharp criticism of Renew’s leadership.

2 Case: 22-60584 Document: 83-1 Page: 3 Date Filed: 03/07/2024

One stark example occurred during an August 2019 training session with Renew’s quality assurance (“QA”) department. Bornschlegl made comments critical of Renew’s operations and leadership structure in response to a solicitation for questions. Penny Rivera, the head of the QA department and coordinator of the training session, testified that Bornschlegl’s critique “was basically that if they would pay the LVNs more money, they could get rid of the QA department, and then they could use the QA salaries for the payment of the LVNs.” Rivera reported Bornschlegl to Criswell and Ray because she perceived that the comment was disruptive. Renew’s leadership then met with Bornschlegl and told her that while she had “a right to bring concerns about the fact that the LVNs are doing too many visits . . . you just don’t do that kind of thing in” a training setting. Renew placed Bornschlegl on an individualized discipline plan (the “August 2019 discipline plan”) that required her to “bring any grievances she is harboring to her supervisor for resolution and avoid discussing her grievances with her coworkers.” The plan warned that failure to comply may result in termination. Bornschlegl’s discipline plan was only viewed by Criswell, Ray, and Renew’s HR Manager, and Bornschlegl did not share the details of the plan with any other employee. B. In every branch, Renew holds a weekly case conference to discuss patient status. After the onset of COVID-19, Renew held the weekly meetings via videoconference because it restricted field staff access to its offices. On April 15, 2020, Renew announced that all field staff were required

3 Case: 22-60584 Document: 83-1 Page: 4 Date Filed: 03/07/2024

to treat COVID-19 patients and that they would receive an additional $10 payment for each patient. On April 16, 2020, Thornwald led a call with employees to discuss patient information and the new COVID-19 policies. The discussion around the policies quickly became heated. On the call, Bornschlegl and other employees inquired about personal protective equipment (“PPE”) stock, risk compensation, forming a dedicated team to treat COVID-19 patients, and lost wages due to the field staff restrictions at assisted-living facilities. Several employees on the call were unsatisfied with Renew’s policies and Thornwald’s responses to their questions. Ultimately, Thornwald disconnected from the call while Bornschlegl was asking her a question on these issues. That same day, Bornschlegl reached out to Thornwald with more questions via instant message. Thornwald informed Bornschlegl that they should “try to work together as a team to encourage each other thru [sic] rather than create a disruption.” At the close of their conversation, Thornwald texted Bornschlegl that “I appreciate your ideas/questions, just please bring them individually in order to avoid creating a morale problem.” Thornwald’s responses to other concerned employees relayed a more upbeat tone regarding the circumstances. For instance, Thornwald said to another employee that she “totally understand[s] your concerns/fears! But we can not [sic] be getting everyone all worked up in a negative way like happened on that call. We need to work as a team to pull together to get thru [sic] this hard time . . . hang in there and keep providing the good care you do to your patients.”

4 Case: 22-60584 Document: 83-1 Page: 5 Date Filed: 03/07/2024

C. In late April 2020, Bornschlegl began talking with fellow Renew employees about Renew’s COVID-19 policies, insufficient hazard pay, and concerns over accessing assisted-living facilities. The employees agreed in a group text to reach out to leadership about these issues. Bornschlegl volunteered to relay the group’s concerns in a signed Kmail message 1 to management (the “Kmail”). Bornschlegl’s Kmail included the signatures of the dozen employees in the group text and asserted that it was a “group effort” to outline COVID-19 policy related concerns. However, the Kmail erroneously included one employee who did not expressly agree to sign with the cohort, Gina Anderton. When Renew questioned Anderton about her knowledge of the Kmail, Anderton informed Renew that she had not agreed to sign it. In actuality, Anderton’s message, which stated that she was not interested in signing the draft, was not delivered to Bornschlegl. Renew then inquired with individual employees as to the basis of their signature of the group message and to what “threats of disciplinary actions and terminations that were alluded to in the last line of communication.” Thornwald reached out to each employee on the signed message via Kmail and asked whether they fully agreed with the terminology and verbiage in Bornschlegl’s Kmail.

_____________________ 1 Kmail is Renew’s internal communications system.

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D. On April 28, 2020, Renew’s management again met with Bornschlegl. Criswell, Ray, and Thornwald asked for further clarification regarding the employees’ coordination before drafting the Kmail. Bornschlegl stated that they had formed a group text to discuss the policies.

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Cite This Page — Counsel Stack

Bluebook (online)
95 F.4th 231, Counsel Stack Legal Research, https://law.counselstack.com/opinion/renew-home-health-v-nlrb-ca5-2024.