Register v. Design 1 Group LLC

CourtDistrict Court, S.D. Mississippi
DecidedApril 22, 2024
Docket1:23-cv-00147
StatusUnknown

This text of Register v. Design 1 Group LLC (Register v. Design 1 Group LLC) is published on Counsel Stack Legal Research, covering District Court, S.D. Mississippi primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Register v. Design 1 Group LLC, (S.D. Miss. 2024).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF MISSISSIPPI SOUTHERN DIVISION

ROBERT J. REGISTER and PLAINTIFFS CRYSTAL J. REGISTER

v. Civil No. 1:23cv147-HSO-BWR

DESIGN 1 GROUP LLC, CONNEXUS CREDIT UNION, and SOLAR MOSAIC, LLC DEFENDANTS

MEMORANDUM OPINION AND ORDER GRANTING DEFENDANTS CONNEXUS CREDIT UNION AND SOLAR MOSAIC, LLC’S MOTION [9] TO COMPEL ARBITRATION AND TO DISMISS OR STAY PROCEEDINGS, AND GRANTING DEFENDANT DESIGN 1 GROUP LLC’S MOTION [12] TO COMPEL ARBITRATION

BEFORE THE COURT are Defendants Connexus Credit Union, Solar Mosaic, LLC, and Design 1 Group LLC’s Motions [9], [12] to Compel Arbitration, which seek a Court order compelling Plaintiffs Robert J. Register and Crystal J. Register to submit their claims to arbitration and dismissing or staying this civil action pending final resolution of the arbitration. Plaintiffs have filed a Response [14], requesting that the Court deny the Motions [9], [12], or in the alternative that should the Court find arbitration warranted, it require Defendants to submit the claims to arbitration and pay all requisite fees. Defendants Connexus Credit Union and Solar Mosaic LLC have filed a Reply [15], and Defendant Design 1 Group LLC has filed a Joinder [17] to the Reply [15]. Having considered the Motions [9], [12], the related pleadings, the record, and relevant legal authority, the Court is of the opinion that Defendants’ Motions [9], [12] should be granted, Plaintiffs should be compelled to arbitrate their claims

against Defendants, and this case should be dismissed. I. BACKGROUND A. Factual background In 2021, Plaintiffs Robert J. Register and Crystal J. Register (“Robert” and “Crystal,” or collectively “Plaintiffs”) submitted an online inquiry regarding the purchase of a home solar energy system. Compl. [1] at 3. Responding to the inquiry,

Thomas Nolan, a sales representative for Defendant Design 1 Group LLC (“Design 1”), contacted Plaintiffs and represented that the system would save them over $200.00 per month, and that, when coupled with tax incentives, this would offset the cost of the system itself. Id. On October 29, 2021, Crystal entered into a contract (hereinafter referred to as the “Loan Agreement”) with Defendant Connexus Credit Union (“Connexus”) to finance the purchase of a home solar energy system from Design 1. Id. at 4; see also Loan Agreement [14-3]. Under the terms of the Loan

Agreement [14-3], Defendant Solar Mosaic, LLC was the “master servicer” for Connexus and received payments made on the loan on its behalf. Loan Agreement [14-3] at 12-13. The same day, Robert contracted with Design 1 to purchase the home solar energy system (hereinafter referred to as the “Scope of Work Agreement”).1 See Scope of Work Agreement [14-1].

1 While Robert was the only signatory to the Scope of Work Agreement [14-1], both Plaintiffs were listed as “Customer” at the top of the Agreement [14-1]. Scope of Work Agreement [14-1] at 1. The Loan Agreement [14-3] provided that Connexus would loan Plaintiffs $71,900.00 over 297 months at an annual percentage rate of 1.99 percent. Loan Agreement [14-3] at 9. Connexus was to disburse $43,140.00 initially and then

disburse the remaining $28,760.00 upon completion of the system’s installation. Id. Plaintiffs allege that they were to make their first payment on the loan by March 13, 2022, however, Connexus began to draft autopayments on February 11, 2022. Compl. [1] at 5. The Loan Agreement [14-3] included an arbitration agreement, see Loan Agreement [14-3] at 18-21, which stated in relevant part that:

[i]f either you or we elect to arbitrate a Claim rather than have a court (a judge or jury) decide the Claim, it will be resolved by individual (not class or class-wide) binding arbitration in accordance with the terms specified in this Arbitration Agreement.

. . .

If you do not reject this Arbitration Agreement and a Claim is arbitrated, neither you nor we will have the right to: (1) have a court or a jury decide the Claim; (2) engage in information-gathering (discovery) to the same extent as in court; (3) participate in a class action, private attorney general or other representative action in court or in arbitration; or (4) join or consolidate a Claim with claims of any other person. The right to appeal is more limited in arbitration than in courts and other rights in court may be unavailable or limited in arbitration.

Id. at 18 (emphasis removed). The arbitration agreement defined the term “we” to include Connexus and “third parties if [Crystal J. Register] assert[s] a Claim against such third parties in connection with a claim [she] assert[s] against [Connexus].” Id. A “Claim” included “any claim, dispute or controversy between [Crystal J. Register] and [Connexus], whether preexisting, present or future, which arises out of or relates to the Loan Agreement, . . . [or] any product or service provided by [Connexus] or third parties in connection with [the] loan . . . .” Id. A “Claim” was also defined to have “the broadest meaning possible” and “includes

dispute[s] based upon contract, tort, consumer rights, fraud and other intentional torts, constitution, statute, regulation, ordinance, common law and equity and claims for money damages and injunctive or declaratory relief.” Id. With respect to payment of fees, [a]t your written request, we will pay all filing, hearing, and/or other fees charged by the administrator and arbitrator to [Crystal J. Register] for Claim(s) asserted by [Crystal J. Register] in an individual arbitration after [she] ha[s] paid an amount equivalent to the fee, if any, for filing such Claim(s) in state or federal court (whichever is less) in the judicial district in which [she] reside[s]. (If [Crystal J. Register] ha[s] already paid a filing fee for asserting the Claim(s) in court, [she] will not be required to pay that amount again). In addition, the administrator may have rules or procedures whereby [Crystal J. Register] may be responsible for a different amount and can seek a waiver of fees charged to [her] by the administrator and arbitrator. We will always pay any fees or expenses that we are required to pay by law or the administrator’s rules or that we are required to pay for this Arbitration Agreement to be enforced.

Id. at 20. In February 2022, Plaintiffs contacted Design 1 to inquire when installation of the home solar energy system would commence, and were told that permits were completed and installation would begin shortly. Compl. [1] at 5. On March 11, 2022, Plaintiffs checked again with Design 1 about the status of the installation, and were informed that it was awaiting permits. Id. Plaintiffs explained to the Design 1 representative that they had been informed that the permits had already been obtained. Id. On March 24, 2022, Plaintiffs allegedly contacted Defendant Solar Mosaic, LLC (“Solar Mosaic”) to cancel the loan because installation had not begun. Id. Solar Mosaic informed Plaintiffs that it contacted Design 1, which represented that

Design 1 had been trying to contact Plaintiffs to set up the installation, and for this reason it would not cancel the loan. Id. Over the following months, Plaintiffs unsuccessfully attempted to cancel their loan, and contacted Design 1 and Solar Mosaic about their frustration at the alleged “runaround” they were receiving from the two entities. Id. at 6. Design 1 installed the solar panels on Plaintiffs’ property on June 1, 2022,

however on June 13, 2022, the installation failed inspection. Id. On July 7, 2022, Plaintiffs submitted a complaint to the Better Business Bureau, which Design 1 responded to, placing the blame on supply chain issues, and stating that it would send a rebate check to Plaintiffs. Id. at 6-7. Plaintiffs assert that they never received a rebate check. Id. at 7.

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Register v. Design 1 Group LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/register-v-design-1-group-llc-mssd-2024.