Raysa Alcantara v. Aerotek Inc

Court of Appeals for the Third Circuit·Decided March 25, 2019·No. 18-2576·Unpublished

Opinion

NOT PRECEDENTIAL

UNITED STATES COURT OF APPEALS FOR THE THIRD CIRCUIT

No. 18-2576

RAYSA ALCANTARA,

Appellant

v.

AEROTEK, INC.

APPEAL FROM THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF PENNSYLVANIA (D.C. No. 1-16-cv-02353)

District Judge: Hon. Matthew W. Brann

Submitted Pursuant to Third Circuit L.A.R. 34.1(a)

March 18, 2019

Before: SHWARTZ, KRAUSE, and BIBAS, Circuit Judges.

(Filed: March 25, 2019)

OPINION *

SHWARTZ, Circuit Judge.

Plaintiff Raysa Alcantara appeals the District Court’s order granting summary

*

This disposition is not an opinion of the full Court and, pursuant to I.O.P. 5.7, does not constitute binding precedent.

judgment in favor of Defendant Aerotek, Inc. on her employment discrimination claims. For the reasons that follow, we will affirm.

I1

A

Aerotek, a recruiting company that provides temporary staffing (“contractors”) to client companies, hired Alcantara, a Hispanic woman, as an Administrative Assistant (“assistant”) in the Field Support Group (“Support Group”) of its Lebanon, Pennsylvania office. The Lebanon Support Group includes an assistant and a Consumer Support Associate (“associate”), both of whom are supervised by a Customer Support Supervisor (“supervisor”). The assistant provides customer service and administrative support to clients and contractors and assists with office audits and compliance requirements. The associate provides local sales teams with human resources support and serves as the primary liaison to Aerotek’s corporate office.

Alcantara worked closely with and occasionally covered for associate Courtney Black Davila. On her own initiative, Alcantara also performed translation services for Spanish-speaking contractors. 2

When Christina Sult Auker took over supervisory responsibilities for the Support Group, Alcantara claims that Auker ordered her to stop translating and to tell contractors who did not speak English to return with their own translators. Auker does not recall instructing Alcantara to stop translating, and testified that, as an assistant, Alcantara “struggled with attention to detail and time management.” App. 268.

Eventually, Davila transferred to another Aerotek office, and Alcantara applied for the associate position. Auker and Michael Dougherty, Director of Business Operations for the Lebanon office, interviewed Alcantara for the job. They testified that Alcantara performed poorly in the interview because she was not prepared, did not appear to take the interview seriously, and, despite having worked closely with Davila, struggled to describe the associate’s responsibilities. For her part, Alcantara claims that she “interviewed well,” App. 328, and that she did not ask questions during the interview because she “kind of already knew about the position,” App. 329.

Though her interview was “not successful,” Auker took the unusual step of offering Alcantara a month-long “working interview,” App. 129 ¶ 18, during which Alcantara could demonstrate that she “can handle the duties of the [associate] role,” App. 196. Before the working interview began, Auker told Alcantara that “there is no guarantee that [she] will be promoted.” App. 196. Alcantara received a training handbook for the associate position, but claims she did not receive “formal training.” App. 406. Auker, however, testified that during the working interview Alcantara

Alcantara testified that no one at Aerotek made derogatory comments regarding her race or national origin.

completed training modules. In addition, Alcantara had daily contact with Davila and weekly meetings with Auker. Nonetheless, Alcantara asserts that Davila and Auker were unable to sufficiently support her in the new role. Alcantara, however, did not ask for help during the working interview, and does not recall whether she responded to Auker’s repeated offers of assistance.

During the working interview, Alcantara performed both the associate and assistant roles. Alcantara claims that Auker treated her differently from non-Hispanic associates, including by not allowing her to work overtime. 3 However, Auker testified that she granted all overtime that Alcantara requested.

At the end of the working interview, Auker decided not to promote Alcantara because of repeated errors and time management problems. At the time, Alcantara understood that she did not get the promotion because of “time management” problems. 4 App. 160. In addition, she conceded that she made multiple errors during the working interview, but nonetheless maintains that she “did great,” App. 334:7-15; see also App. 304 ¶¶ 29-30 (claiming she “completed the working interview very well”).

Aerotek thereafer posted the associate position externally and hired Desiree Zeller, a Caucasian woman. Alcantara challenges Aerotek’s claim that “Zeller had the requisite management, attention to detail, and interpersonal skills and experience in customer

service for the [associate] position,” because the only post-college job Zeller ever told Davila or Alcantara about was babysitting. 5 App. 113 ¶ 41. Alcantara did not witness Zeller make any errors during the month they worked together.

Alcantara was terminated in October 2015 for interfering with Aerotek’s background check process. When a client requires a background check for a contractor, Support Group employees provide the contractor’s information to Sterling Talent Solutions. If there is any additional investigation after the background check—called an Individual Assessment—Sterling and the contractor are supposed to communicate directly. Aerotek’s unwritten “company policy is that the [contractor] should respond directly [to Sterling] with the [Individual Assessment] form without assistance. If . . . they cannot . . . , the [Support Groups] are told to have as little contact with that as possible,” App. 250, and may not help contractors fill out the forms or keep copies of them. 6 Alcantara claims that while there was a “preference” for Support Group staff not to be involved in the Individual Assessment process, App. 308 ¶ 61, Support Group staff could verbally assist the contractor with filling out the forms and email or fax the forms to Sterling.

On October 20, 2015, the compliance supervisor in Aerotek’s Background Investigations Department was alerted that Alcantara had submitted the same Individual

Assessment forms for one contractor for two separate positions. The compliance supervisor informed Auker, who in turn, “confronted” Alcantara. App. 132 ¶¶ 38-39. Alcantara admitted to faxing and emailing the contractor’s paperwork to Sterling. Auker terminated Alcantara because she breached security protocols by emailing these forms.

Alcantara identified five individuals who allegedly emailed similar information and were not disciplined: Davila, Zeller, two recruiters, and an assistant named Josei Martinez. Davila testified that she verbally assisted contractors filling out the Individual Assessment forms and emailed and faxed the forms to Sterling, that she was never told that this process was improper, and that she trained Alcantara to do the same. Auker declared that prior to this lawsuit she was unaware that Davila did this. Zeller testified that she was permitted to help contractors by faxing Individual Assessment forms but barred from scanning and emailing them and that she believes this policy was in the background training module. The two recruiters allegedly emailed information to clients. Martinez, who is also Hispanic, emailed forms to Sterling, but she reports to a different supervisor.

B

Alcantara filed a complaint against Aerotek in the United States District Court for the Middle District of Pennsylvania alleging race discrimination under Title VII 7 and 42

U.S.C. § 1981 8 related to Aerotek’s alleged failure to promote and wrongful termination.

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