Raysa Alcantara v. Aerotek Inc

CourtCourt of Appeals for the Third Circuit
DecidedMarch 25, 2019
Docket18-2576
StatusUnpublished

This text of Raysa Alcantara v. Aerotek Inc (Raysa Alcantara v. Aerotek Inc) is published on Counsel Stack Legal Research, covering Court of Appeals for the Third Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Raysa Alcantara v. Aerotek Inc, (3d Cir. 2019).

Opinion

NOT PRECEDENTIAL

UNITED STATES COURT OF APPEALS FOR THE THIRD CIRCUIT

______________

No. 18-2576 ______________

RAYSA ALCANTARA, Appellant

v.

AEROTEK, INC. ______________

APPEAL FROM THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF PENNSYLVANIA (D.C. No. 1-16-cv-02353) District Judge: Hon. Matthew W. Brann ______________

Submitted Pursuant to Third Circuit L.A.R. 34.1(a) March 18, 2019 ______________

Before: SHWARTZ, KRAUSE, and BIBAS, Circuit Judges.

(Filed: March 25, 2019) ______________

OPINION * ______________

SHWARTZ, Circuit Judge.

Plaintiff Raysa Alcantara appeals the District Court’s order granting summary

* This disposition is not an opinion of the full Court and, pursuant to I.O.P. 5.7, does not constitute binding precedent. judgment in favor of Defendant Aerotek, Inc. on her employment discrimination claims.

For the reasons that follow, we will affirm.

I1

A

Aerotek, a recruiting company that provides temporary staffing (“contractors”) to

client companies, hired Alcantara, a Hispanic woman, as an Administrative Assistant

(“assistant”) in the Field Support Group (“Support Group”) of its Lebanon, Pennsylvania

office. The Lebanon Support Group includes an assistant and a Consumer Support

Associate (“associate”), both of whom are supervised by a Customer Support Supervisor

(“supervisor”). The assistant provides customer service and administrative support to

clients and contractors and assists with office audits and compliance requirements. The

associate provides local sales teams with human resources support and serves as the

primary liaison to Aerotek’s corporate office.

Alcantara worked closely with and occasionally covered for associate Courtney

Black Davila. On her own initiative, Alcantara also performed translation services for

Spanish-speaking contractors. 2

1 Because we are reviewing an order granting summary judgment, we view the facts and make all reasonable inferences in Alcantara’s favor. Hugh v. Butler Cty. Family YMCA, 418 F.3d 265, 266-67 (3d Cir. 2005). Except as indicated, the facts in this section are undisputed. 2 Davila testified that having Alcantara translate was more efficient and avoided losing contractors who never returned with their own translators. Michael Dougherty, Director of Business Operations for the Lebanon office, testified that he was aware that Alcantara performed translation services, and that “[i]t’s encouraged that [Aerotek] have Admins that are bilingual.” App. 412.

2 When Christina Sult Auker took over supervisory responsibilities for the Support

Group, Alcantara claims that Auker ordered her to stop translating and to tell contractors

who did not speak English to return with their own translators. Auker does not recall

instructing Alcantara to stop translating, and testified that, as an assistant, Alcantara

“struggled with attention to detail and time management.” App. 268.

Eventually, Davila transferred to another Aerotek office, and Alcantara applied for

the associate position. Auker and Michael Dougherty, Director of Business Operations

for the Lebanon office, interviewed Alcantara for the job. They testified that Alcantara

performed poorly in the interview because she was not prepared, did not appear to take

the interview seriously, and, despite having worked closely with Davila, struggled to

describe the associate’s responsibilities. For her part, Alcantara claims that she

“interviewed well,” App. 328, and that she did not ask questions during the interview

because she “kind of already knew about the position,” App. 329.

Though her interview was “not successful,” Auker took the unusual step of

offering Alcantara a month-long “working interview,” App. 129 ¶ 18, during which

Alcantara could demonstrate that she “can handle the duties of the [associate] role,” App.

196. Before the working interview began, Auker told Alcantara that “there is no

guarantee that [she] will be promoted.” App. 196. Alcantara received a training

handbook for the associate position, but claims she did not receive “formal training.”

App. 406. Auker, however, testified that during the working interview Alcantara

Alcantara testified that no one at Aerotek made derogatory comments regarding her race or national origin.

3 completed training modules. In addition, Alcantara had daily contact with Davila and

weekly meetings with Auker. Nonetheless, Alcantara asserts that Davila and Auker were

unable to sufficiently support her in the new role. Alcantara, however, did not ask for

help during the working interview, and does not recall whether she responded to Auker’s

repeated offers of assistance.

During the working interview, Alcantara performed both the associate and

assistant roles. Alcantara claims that Auker treated her differently from non-Hispanic

associates, including by not allowing her to work overtime. 3 However, Auker testified

that she granted all overtime that Alcantara requested.

At the end of the working interview, Auker decided not to promote Alcantara

because of repeated errors and time management problems. At the time, Alcantara

understood that she did not get the promotion because of “time management” problems. 4

App. 160. In addition, she conceded that she made multiple errors during the working

interview, but nonetheless maintains that she “did great,” App. 334:7-15; see also App.

304 ¶¶ 29-30 (claiming she “completed the working interview very well”).

Aerotek thereafer posted the associate position externally and hired Desiree Zeller,

a Caucasian woman. Alcantara challenges Aerotek’s claim that “Zeller had the requisite

management, attention to detail, and interpersonal skills and experience in customer

3 After Alcantara was terminated, Desiree Zeller, who, as explained herein, was hired as the associate, handled both the assistant and associate duties, and was approved to work overtime. 4 Alcantara also did not initially indicate that she believed she was discriminated against.

4 service for the [associate] position,” because the only post-college job Zeller ever told

Davila or Alcantara about was babysitting. 5 App. 113 ¶ 41. Alcantara did not witness

Zeller make any errors during the month they worked together.

Alcantara was terminated in October 2015 for interfering with Aerotek’s

background check process. When a client requires a background check for a contractor,

Support Group employees provide the contractor’s information to Sterling Talent

Solutions. If there is any additional investigation after the background check—called an

Individual Assessment—Sterling and the contractor are supposed to communicate

directly. Aerotek’s unwritten “company policy is that the [contractor] should respond

directly [to Sterling] with the [Individual Assessment] form without assistance.

If . . . they cannot . . . , the [Support Groups] are told to have as little contact with that as

possible,” App. 250, and may not help contractors fill out the forms or keep copies of

them. 6 Alcantara claims that while there was a “preference” for Support Group staff not

to be involved in the Individual Assessment process, App. 308 ¶ 61, Support Group staff

could verbally assist the contractor with filling out the forms and email or fax the forms

to Sterling.

On October 20, 2015, the compliance supervisor in Aerotek’s Background

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