Randall v. Integrated Communication Service Inc

District Court, W.D. Washington·Decided June 8, 2021·No. 3:20-cv-05438·Unknown

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF WASHINGTON AT SEATTLE

MICHAEL RANDALL, et al., CASE NO. C20-5438JLR Plaintiffs, ORDER GRANTING MOTION v. FOR CONDITIONAL INTEGRATED COMMUNICATION SERVICE, INC., et al., Defendants.

Before the court is Plaintiffs Michael Randall and Allen Finney’s (collectively “Plaintiffs”) motion for an order authorizing conditional certification of this putative collective action pursuant to the Fair Labor Standards Act (“FLSA”), 29 U.S.C. § 216(b). (Mot. (Dkt. # 50).) Defendants Integrated Communication Services (“ICS”) and Comcast Cable Communication Management, LLC, and Comcast Corporation (collectively “Comcast”) do not oppose certification but object to Plaintiffs’ proposed notice of collective action lawsuit and proposed opt-in form. (ICS Resp. (Dkt. # 67) at 1-2; Comcast Resp. (Dkt. # 68) at 1.) The court has considered the parties’ submissions, the

relevant portions of the record, and the applicable law. Being fully advised,1 the court GRANTS the motion for conditional certification and ORDERS the parties to meet and confer to draft mutually acceptable versions of the notice and opt-in form that comply with the directives of this order. A. Factual Background

Plaintiffs are technicians employed by ICS, a national fulfillment contractor that provides cable and communication equipment installations across the United States. (Mot. at 3; FAC (Dkt. # 26) ¶ 1.) Plaintiffs allege that ICS violated the FLSA by, among other things, denying them and similarly situated technicians overtime pay and failing to pay them a minimum wage. (Mot. at 1; FAC ¶ 2.) They also allege that Comcast is or

was a joint employer of all or some of these technicians during the alleged violations. (See Mot. at 2; FAC ¶¶ 41-58.) Pursuant to the FLSA, Plaintiffs seek conditional certification for two groups of technicians: (1) All current and former non‐exempt employees of [ICS] working as Technicians who do not perform work for [Comcast] throughout the United States during the time period three years prior to the filing of the original complaint until resolution of this action (“the Collective”); and

1 No party requests oral argument (Mot. at 1; ICS Resp. at 1; Comcast Resp. at 1), and the court considers it unnecessary for disposition of this motion, see Local Rules W.D. Wash. LCR 7(b)(4). (2) All current and former non‐exempt employees of [ICS] working as Technicians who also perform work for [Comcast] throughout the United States during the time period three years prior to the filing of the original complaint until resolution of this action (“the Comcast Collective”). (Mot. at 1.) In support of certification, Plaintiffs allege that ICS engages in numerous pay practices that violate the FLSA when compensating technicians. Specifically, they allege that ICS either underreports or refuses to track technicians’ hours worked before and after shifts, during meal periods, and for other time worked “off the clock.” (FAC ¶ 71; Finney Decl. (Dkt. # 51-1) ¶¶ 8, 26-28; Randall Decl. (Dkt. # 51-2) ¶¶ 8, 28-31; Golliet Decl. (Dkt. # 51-3) ¶¶ 8, 29-31.)2 They also allege that ICS routinely instructs technicians to reduce their hours, encourages them to report fewer hours than were actually worked, and changes their time records. (FAC ¶ 71; Finney Decl. ¶¶ 26-28; Randall Decl. ¶¶ 18, 28-31; Golliet Decl. ¶ 8.) According to Plaintiffs, the pressure to work extended hours forces technicians to frequently eat while driving to the next job while still reporting 30-minute meal breaks even when the technician takes no break. (FAC ¶ 72; Finney Decl. ¶¶ 19-20; Randall Decl. ¶¶ 21-22; Golliet Decl. ¶¶ 20-21.) Plaintiffs also allege that ICS requires technicians to submit time entries stating that they stopped working at least one hour before they actually stop working on a given day. (Finney Decl. ¶¶ 17, 26; Randall Decl. ¶¶ 18, 28; Golliet Decl. ¶¶ 18, 28.) In addition to 2 In addition to that of Jacob Golliet, Plaintiffs submit declarations from several other opt-in Plaintiffs. (See Judd Decl. (Dkt. # 51-4); McDonald Decl. (Dkt. # 51-5); Williams Decl. (Dkt. # 51-6); Ryan Decl. (Dkt. # 51-7).) Because the allegations in these declarations are largely the same for each Plaintiff, the court cites only a representative sample when describing the allegations. hours violations, Plaintiffs allege that their compensation is not received “free and clear”—that is, ICS does not provide them with the tools and supplies necessary to

complete their jobs, nor does it compensate technicians when they purchase these tools. (FAC ¶ 10; Finney Decl. ¶¶ 21-22; Randall Decl. ¶¶ 23-24; Golliet Decl. ¶¶ 23-24.) Plaintiffs also allege that ICS’s process of using job codes to compensate for discrete tasks accomplished by technicians violates the FLSA. (Mot. at 6; FAC ¶¶ 74-75.) ICS uses the piece-rate compensation from these individual tasks to calculate technicians overtime pay. (Finney Decl. ¶ 24; Randall Decl. ¶ 26; Golliet Decl. ¶ 26.)

But Plaintiffs allege that ICS has a policy and practice of deleting and altering job codes as well as pressuring technicians to omit code entries in order to reduce compensation. (FAC ¶ 70; Finney Decl. ¶¶ 23-25; Randall Decl. ¶¶ 27, 31; Golliet Decl. ¶¶ 27, 31.) Finally, Plaintiffs allege that Comcast is a joint employer of the technicians and uses ICS to shield itself from liability. (FAC ¶¶ 41-58.) Specifically, they contend that

Comcast maintains operational control over the day-to-day functions of technicians to the extent that it: (1) monitors and evaluates technicians’ activities in progress in real time throughout the work day; (2) requires technicians to use a specific program that tracks their hours and dictates their daily schedules; (3) controls and monitors technicians’ job details including route schedules, routes travelled, regions covered, and availability; (4)

requires technicians to be in constant and direct communication with Comcast; (5) requires technicians to have meal breaks approved by Comcast dispatchers; (6) exercises direct and indirect power to hire, fire, and discipline technicians; (7) determines technicians’ rate and method of payment; (8) requires technicians to undergo background checks and periodic drug screenings; and (9) requires technicians to wear uniforms with a Comcast logo and display Comcast-issued identification badges. (Mot. at 7-8; FAC

¶¶ 44-53; Finney Decl. ¶ 4; Randal Decl. ¶ 4; Golliet Decl. ¶ 4.) B. Procedural Background Plaintiffs filed their complaint on May 8, 2020. (Compl. (Dkt. # 1).) On September 24, 2020, Plaintiffs filed the instant motion for conditional certification. (See Mot.) On November 24, 2020, the parties submitted a joint motion to stay proceedings pending mediation, which the court granted. (1st Joint Mot. (Dkt. # 59); 12/1/20 Order

(Dkt. # 60).) On April 8, 2021, the parties submitted a joint motion to lift the stay on all proceedings, which the court also granted. (2d Joint Motion (Dkt. # 64); 4/9/21 Order (Dkt. # 66).) ICS and Comcast then filed their respective responses to Plaintiffs’ motion for conditional certification on April 30, 2021. (ICS Resp.; Comcast Resp.) Neither Defendant opposes conditional certification of the proposed collectives, but both object to

Plaintiffs’ proposed notice of collective action. (See ICS Resp. at 1-2; Comcast Resp. at 1.) Plaintiffs filed their reply on May 17, 2021. (Reply (Dkt. # 69).) The court first lays out the appropriate legal standard for conditionally certifying a FLSA collective before determining if that certification is appropriate here. It then

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