Rafati v. Blue Cross Blue Shield of Illinois

CourtDistrict Court, N.D. Illinois
DecidedAugust 25, 2025
Docket1:21-cv-05680
StatusUnknown

This text of Rafati v. Blue Cross Blue Shield of Illinois (Rafati v. Blue Cross Blue Shield of Illinois) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Rafati v. Blue Cross Blue Shield of Illinois, (N.D. Ill. 2025).

Opinion

UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

YOUSEF RAFATI, ) ) Plaintiff, ) No. 1:21-CV-05680 ) v. ) ) Judge Edmond E. Chang BLUE CROSS BLUE SHIELD ) OF ILLINOIS, ) ) Defendant. )

MEMORANDUM OPINION AND ORDER Yousef Rafati, who is Palestinian (national origin), Arabic (race), and Muslim (religion), started working for Blue Cross Blue Shield of Illinois in 2012 and was a Service Representative and senior-level accountant in the company’s Financial Oper- ations Department. R. 103, DSOF ¶¶ 8, 10, 12; R. 102-2, DSOF Exh. 2, Rafati Dep. Vol. II at 17:19–23; R. 101-23, DSOF Exh. 23, EEOC Charge of Discrimination; R. 101-6, DSOF Exh. 6, Rafati Résumé.1 Despite consistently strong performance re- views during his tenure at Blue Cross, Rafati noticed that he was not treated the same as his coworkers—he was not promoted to roles he felt that he was qualified for, he was denied bereavement leave when his uncle passed away, and he even felt that he was demoted in 2022. DSOF ¶¶ 14, 16–23, 25–27, 29–30, 35, 40; R. 101-13. DSOF Exh. 13, 2017 Performance Review; R. 101-14, DSOF Exh. 14, 2018 Perfor- mance Review; R. 101-35, DSOF Exh. 35, 2020 Performance Review; R. 101-22,

1Citations to the record are “R.” followed by the docket entry number and, if needed, a page or paragraph number. The record does not clarify Rafati’s current employment status. DSOF Exh. 22; Rafati Dep. Vol. II at 150:7–11. Rafati asserts that his race, national origin, religion, and gender—and not his work performance or experience level—must have motivated Blue Cross to treat him differently than his colleagues. DSOF ¶¶ 3–

5; R. 71, Supp. Compl. So Rafati sued Blue Cross Blue Shield, alleging that he was discriminated against based on his national origin, race, religion, and sex under Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e et seq.; that he was discriminated against based on his national origin and race in violation of 42 U.S.C. § 1981; and that he was retaliated against in violation of Title VII and § 1981. R. 1, Compl.; Supp. Compl.2 Blue Cross now moves for summary judgment, arguing that the record evidence es-

tablishes that the claims must fail. R. 100, Def.’s Mot. For the reasons set forth below, Blue Cross’s motion is granted. I. Background In deciding Blue Cross’s motion for summary judgment, the Court views the evidence in the light most favorable to the non-moving party. Matsushita Elec. Indus. Co. v. Zenith Radio Corp., 475 U.S. 574, 587 (1986). Yousef “Joe” Rafati is an Arabic,

Palestinian, Muslim man. DSOF ¶ 3; Rafati Dep. Vol. II at 17:19–23; EEOC Charge of Discrimination. In 2012, he accepted a position with Blue Cross Blue Shield of Illinois as a “Service Representative II” in the company’s Network Operations De- partment. DSOF ¶ 10; Rafati Résumé; R. 75, Def.’s Answer to Compl. ¶ 15. In that

2This Court has federal-question subject matter jurisdiction under 28 U.S.C. § 1331. 2 role, he “maintained provider information in [Blue Cross Blue Shield]’s system.” DSOF ¶ 10; Rafati Resumé. About a year later, he was hired as an “Accountant I” on the newly formed Group Individual Reconciliation Refund team in the Financial Op-

erations Department. DSOF ¶ 12; R. 101-30, DSOF Exh. 30. Rafati learned that his new role was a “career-path” position that would give him the chance to be evaluated and promoted to a more senior position each year. DSOF ¶ 13; R. 102-1, DSOF Exh. 1, Rafati Dep. Vol. I at 65:12–23. The progression on that team is generally from Accountant I to Accountant II to Accountant III to Supervisor. DSOF ¶ 42; R. 102-12, DSOF Exh. 33 at 2 (PDF page number). Some people can “skip” a level, but no one on Rafati’s team has done so. Id. Rafati himself has followed this path and was promoted

to Accountant II in 2017. DSOF ¶ 12; DSOF Exh. 30. But Rafati’s progress stalled there. See id. To Rafati’s chagrin, he eventually noticed that his colleagues were consistently getting promoted faster than him. See DSOF ¶¶ 16–18, 20–21, 23, 25–26, 31, 33, 78; R. 39, DSOF Exh. 39. Even worse, Ra- fati believes that some of those colleagues were less qualified than he was. See R. 119, PSOF ¶ 5; See R. 101-11, DSOF Exh. 11. Rafati posits that at least some of his col-

leagues were promoted over him simply because his supervisors liked those employ- ees more. DSOF ¶¶ 20–21, 76; R. 102-9, DSOF Exh. 21; Rafati Dep. Vol. I at 97:5–22. Rafati noticed other allegedly disparate treatment. In December 2021, he re- quested bereavement leave (usually reserved for the passing of a parent) to attend his uncle’s funeral, but his request was ultimately denied because he was unable to provide documentation that his uncle stood in loco parentis under Blue Cross’s 3 Bereavement Leave Policy. DSOF ¶ 29; Rafati Dep. Vol. II at 149:4–20, 152:23–153:2; R. 101-41, DSOF Exh. 41, BCBS Bereavement Leave Policy. But Rafati insists that other employees were granted bereavement leave for relatives who were not as closely

related to the employee. DSOF ¶ 30; Rafati Dep. Vol. II 150:7–154:15. Then, in 2022, Rafati claims that he was demoted when was moved to a backup role for some of his prior duties, though he had previously been the primary employee for the duties. DSOF ¶ 35; Rafati Dep. Vol. II at 77:12–15. Rafati also complained to Human Re- sources that he had a heavy workload and was assigned to too many meetings. DSOF ¶¶ 38–39; R. 101-28, DSOF Exh. 28, EEOC Charge of Discrimination Amendment. Finally, Rafati complains that his annual performance reviews were unfairly nega-

tive, especially when compared to his colleagues’ reviews. See R. 101-47, DSOF Exh. 47. He asserts that he is “not your average employee” and “always go[es] above and beyond,” so his ratings, though equal with his coworkers, should have been higher. DSOF ¶¶ 47–48, 50–53; Rafati Dep. Vol. I at 186:18–187:9. Ultimately, Rafati sees the only difference between himself and his colleagues that were treated more pref- erentially was that many of those colleagues are white, non-Muslim women and he is

an Arabic, Muslim man. DSOF ¶¶ 3, 8, 17–18, 22–23, 26, 30, 32; EEOC Charge of Discrimination. Several times, Rafati raised concerns about this allegedly disparate treatment with his supervisors or with the Human Resources Department. DSOF ¶¶ 19, 37–39, 57–61, 63, 65; R. 101-17, DSOF Exh, 17; Exh. 22; Exh. 33; Exh. 47. Rafati’s supervi- sors and the Human Resources Department responded to each of his concerns head 4 on. On promotions, one of Rafati’s supervisors explained that “multiple factors are taken into consideration when deciding whether to promote someone such that even if someone has the requisite qualifications, a business need has to be present and

enough high-level work has to be available.” DSOF ¶ 43; DSOF Exh. 33. On Rafati’s performance reviews, his supervisor responded that even though Rafati may not have received perfect scores on some of his performance reviews, he still received a merit increase, which reflected Blue Cross’s perception of the value of the score. See DSOF ¶ 48; R. 101-12, DSOF Exh. 12. In other instances, when Rafati received a less than perfect score, his supervisors pointed out areas of improvement that might help in- crease his scores in future reviews. DSOF ¶¶ 51–52; R. 101-19, DSOF Exh. 19 at 3

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