Radial, Inc. v. Bath & Body Works Direct, Inc., Bath & Body Works GC, LLC.

CourtDistrict Court, E.D. Pennsylvania
DecidedMarch 26, 2026
Docket2:25-cv-00585
StatusUnknown

This text of Radial, Inc. v. Bath & Body Works Direct, Inc., Bath & Body Works GC, LLC. (Radial, Inc. v. Bath & Body Works Direct, Inc., Bath & Body Works GC, LLC.) is published on Counsel Stack Legal Research, covering District Court, E.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Radial, Inc. v. Bath & Body Works Direct, Inc., Bath & Body Works GC, LLC., (E.D. Pa. 2026).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

RADIAL, INC. : CIVIL ACTION : v. : No. 25-585 : BATH & BODY WORKS DIRECT, : INC., BATH & BODY WORKS GC, : LLC. :

MEMORANDUM Judge Juan R. Sánchez March 26, 2026 Bath & Body Works Direct, Inc. and Bath & Body Works GC, LLC (collectively, “BBW”) and Radial, Inc. are counterparties to a long-running e-commerce logistics relationship. This contract dispute arises out of the parties’ written agreements governing fulfillment operations at Radial’s Locust Grove, Georgia facility (the “Atlanta Fulfillment Center”) and order management system (OMS) services. Radial challenges BBW’s January 2025 termination notice and alleges BBW is pursuing a competing OMS before the contractually agreed exclusive end date. BBW counterclaims, alleging Radial wrongfully withheld BBW inventory and refused to give it back absent a settlement agreement. BBW also alleges Radial is refusing to cooperate with a successor OMS transition in violation of its contractual obligation. Before the Court are two motions. BBW moves to dismiss Radial’s amended complaint in its entirety. Radial moves to dismiss six of BBW’s counterclaims. For the reasons below, the Court grants BBW’s motion in part and denies it in part, and the Court grants Radial’s motion in part and denies it in part. BACKGROUND Radial and BBW entered an e-commerce services agreement in 2015 (the “Agreement”) and later executed multiple addenda addressing, among other topics, (1) order fulfillment and transportation from the Atlanta Fulfillment Center and (2) Radial’s OMS services. Radial Am. Compl. ¶¶ 3-5, Dkt. No. 13; BBW Am. Countercl. ¶¶ 19-22, Dkt. No. 26 (Civil Action No. 25-cv- 2282). Radial alleges the Agreement contains service-level termination standards and an exclusivity provision requiring BBW to route designated OMS activities through Radial during the contract term. Radial Am. Compl. ¶¶ 20-24, 29, 36, 56-60. The Agreement includes:

• Section 4.4, which contemplates written notice and escalation through executives and general counsel before either party “pursue[s] any remedy . . . at law or in equity” for a contractual dispute (Agreement at 3, Dkt. No. 75); • Section 11.2, which allows termination for uncured material breach (Radial Am. Compl. ¶ 27); • Section 11.4, which defines a “Service Level Standard Failed Month” and a “Service Level Termination Event,” and permits BBW, at its option, to terminate upon a specified number of failed months within a twelve-month period (Agreement at 4, Dkt. No. 75);

• Addenda governing the ten-year term of the Atlanta Fulfillment Center, transition obligations upon termination, and the OMS (Radial Am. Compl. ¶¶ 31-43); • Addendum No. 5, which extended the OMS term to August 31, 2026 and contemplated a future OMS migration with Radial’s cooperation in transitioning BBW off the OMS (Addendum No. 5, Dkt. No. 75-2); and • Addendum No. 11, which granted BBW a conditional early termination right for 2025 dependent on Radial’s performance against defined 2024 peak-season benchmarks and required BBW to ship certain volumes through the Atlanta

Fulfillment Center and provided BBW with credits (Addendum No. 11, Dkt. No. 75-4). Radial pleads the parties negotiated benchmarks and a credit arrangement that Radial satisfied, including operational investments at the Atlanta Fulfillment Center. Radial Am. Compl. ¶¶ 31-37, 40. Radial then alleges, despite those benchmarks, BBW issued a written notice in early January 2025 purporting to terminate Atlanta fulfillment and transportation services effective sixty

days later. Id. ¶¶ 44-46. Radial contends no contractual “service level termination event” occurred and BBW’s notice therefore constituted breach and anticipatory breach. Id. ¶¶ 47, 69-73. Radial also alleges BBW violated the OMS exclusivity agreement by engaging alternative OMS services before contract expiration. Id. ¶¶ 76-79. BBW disputes that framing. BBW alleges Radial’s performance at the Atlanta Fulfillment Center deteriorated, forcing BBW to incur substantial costs and undertake contingency measures. BBW Am. Countercl. ¶¶ 23-47. BBW alleges it exercised a contractual termination right for Radial’s failures, after which Radial escalated the business dispute by filing a lawsuit. Id. ¶¶ 60, 81-83. BBW’s counterclaims also focus on two operational issues. First, BBW alleges that after

it issued the termination notice, Radial refused to release BBW-owned inventory stored at the Atlanta Fulfillment Center unless BBW settled in the broader dispute. Id. ¶¶ 101-113. BBW alleges Radial’s withholding caused loss of use and decrease in value of the inventory due to its shelf life limits and seasonality even though the inventory was later transferred under a transfer agreement in March 2025. Id. Second, BBW alleges Radial refused to “work together in good faith” to facilitate transition of OMS services and refused to allow reasonable pre-expiration testing of a successor OMS, in violation of contract language BBW reads to require transition planning at least six months before the August 31, 2026 OMS end date. Id. ¶¶ 151-188. Radial filed this action in this District on February 3, 2025. In its amended complaint, Radial asserts claims for declaratory judgment (Count I), breach of contract for BBW’s termination notice (Count II), breach of contract for the OMS (Count III), fraudulent inducement (Count IV), breach of the implied covenant of good faith and fair dealing (Count V), and unjust enrichment

(Count VI). Radial Am. Compl. ¶¶ 61-99. BBW later filed a related action in the Northern District of Georgia, which was transferred to this District on May 8, 2025. On June 18, 2025, the Court consolidated the cases for all purposes under this lead docket and directed BBW’s claims proceed as counterclaims. Dkt. No. 42. In its counterclaims, BBW asserts claims for breach of contract for Radial’s failure to transition (Count I), conversion (Count II), trover (Count III), breach of the implied covenant of good faith and fair dealing (Count IV), unjust enrichment (Count V), breach of contract (Counts VI-VII), promissory estoppel (Count VIII), willful misconduct (Count IX), gross negligence (Count X), and declaratory judgment (XI). BBW Am. Countercl. ¶¶ 192-305. BBW moves to dismiss Radial’s amended complaint in its entirety, and Radial moves to dismiss Counts II, III, and VIII-XI of BBW’s amended counterclaims. BBW Mot. Dismiss 1, Dkt.

No. 17-2; Radial Mot. Dismiss 1, Dkt. No. 45-2 (Civil Action No. 25-cv-2282). LEGAL STANDARD To survive a motion to dismiss under Federal Rule of Civil Procedure 12(b)(6), a pleading “must contain sufficient factual matter, accepted as true, to ‘state a claim to relief that is plausible on its face.’” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007)). A claim is facially plausible when the facts pled “allow[] the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.” Id. “Threadbare recitals of the elements of a cause of action, supported by mere conclusory statements, do not suffice.” Id. In evaluating the motion, the court must separate the legal and factual elements of the plaintiff’s claims. Fowler v. UPMC Shadyside, 578 F.3d 203, 210 (3d Cir. 2009). The court accepts well-pleaded facts as true and draws reasonable inferences in the nonmovant’s favor, but it does not credit legal conclusions. Santiago v. Warminster Twp.,

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Radial, Inc. v. Bath & Body Works Direct, Inc., Bath & Body Works GC, LLC., Counsel Stack Legal Research, https://law.counselstack.com/opinion/radial-inc-v-bath-body-works-direct-inc-bath-body-works-gc-llc-paed-2026.