Rachel Bell v. Brandy Marshall and Airbnb, Inc.

CourtDistrict Court, W.D. Texas
DecidedNovember 20, 2025
Docket1:25-cv-00799
StatusUnknown

This text of Rachel Bell v. Brandy Marshall and Airbnb, Inc. (Rachel Bell v. Brandy Marshall and Airbnb, Inc.) is published on Counsel Stack Legal Research, covering District Court, W.D. Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Rachel Bell v. Brandy Marshall and Airbnb, Inc., (W.D. Tex. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF TEXAS AUSTIN DIVISION

RACHEL BELL, § § Plaintiff, § § v. § 1:25-CV-799-RP § BRANDY MARSHALL and AIRBNB, INC., § § Defendants. §

ORDER Before the Court is Defendant Airbnb, Inc.’s (“Airbnb”) Motion to Compel Arbitration and Stay Proceedings, (Dkt. 13), along with Plaintiff Rachel Bell’s (“Bell”) response in opposition, (Dkt. 16), and Airbnb’s reply, (Dkt. 20). Defendant Brandy Marshall (“Marshall”) did not submit a filing in response to Airbnb’s motion. Having considered the parties’ briefs, the record, and the relevant law, the Court finds that the motion to compel arbitration and stay proceedings should be granted. I. BACKGROUND Bell brings this action against Airbnb and Marshall (collectively, “Defendants”) after she sustained injuries from a wooden deck collapsing on Marshall’s property located at 2401 Granberry Drive, Austin, TX 78745 (“the Property”). (Resp., Dkt. 16, at 2). Marshall had rented the Property to Bell from May 25 to May 30, 2023 through the Airbnb platform. (Am. Compl., Dkt. 15, at 3). Airbnb provides an online marketplace that “offers opportunities for individuals seeking to book unique accommodations, known as ‘Guests,’ to connect with individuals who wish to offer accommodations, known as ‘Hosts.’” (Mot., Dkt. 13, at 2). All users of the Airbnb platform must create an Airbnb account and agree to Airbnb’s Terms. (Id.). “Only after consenting to the Terms can a Guest use Airbnb’s online marketplace to communicate and contract with a property’s Host.” (Id.). Airbnb’s Terms include a mandatory arbitration agreement. (Mot., Dkt. 13, at 8). Due to the injuries she sustained at the Property, Bell asserts premises liability and negligence claims against both Defendants and also asserts warranty claims against Airbnb. (Am. Compl., Dkt. 15, 6–10). Airbnb removed the case to this Court on May 27, 2025 under diversity jurisdiction. (Not. Removal, Dkt. 1). II. LEGAL STANDARDS AND DISCUSSION

A. Arbitration of Claims Against Airbnb Is Undisputed The Federal Arbitration Act (“FAA”) permits a party to file a motion to compel arbitration based on “the alleged failure, neglect, or refusal of another to arbitrate under a written agreement for arbitration.” 9 U.S.C. § 4. “Enforcement of an arbitration agreement involves two analytical steps. The first is contract formation—whether the parties entered into any arbitration agreement at all. The second involves contract interpretation to determine whether this claim is covered by the arbitration agreement.” Kubala v. Supreme Prod. Services, Inc., 830 F.3d 199, 201 (5th Cir. 2016). That analysis changes “where the arbitration agreement contains a delegation clause giving the arbitrator the primary power to rule on the arbitrability of a specific claim.” Id. When there is a purported delegation clause, a court “performs the first step—an analysis of contract formation—as it always does. But the only question, after finding that there is in fact a valid agreement, is whether the purported delegation clause is in fact a delegation clause—that is, if it evinces an intent to have the arbitrator decide whether a given claim must be arbitrated.” Id. at 202. “If there is a delegation

clause, the motion to compel arbitration should be granted in almost all cases.” Id. Bell does not oppose arbitration of her claims against Airbnb and does not dispute the validity of her arbitration agreement with Airbnb. (Resp., Dkt. 16, at 1). Bell affirmatively indicated her consent to Airbnb’s Terms—which constitute the governing agreement between Airbnb and each user—and the mandatory arbitration agreement therein when she created her Airbnb account on December 26, 2020. (Mot., Dkt. 13, at 2, 8). Bell later consented to two updated versions of Airbnb’s Terms—each containing the mandatory arbitration agreement—on thirteen subsequent occasions. (Id. at 3). Airbnb and Bell dispute, however, whether a stay which ensues from sending Bell’s claims against Airbnb to arbitration necessitates a stay of Bell’s claims against Marshall as well. Therefore, the Court finds that Airbnb’s motion to compel arbitration for Bell’s claims against Airbnb is unopposed and will grant that motion. The Court will focus its analysis, therefore, on how a stay

pending arbitration of Bell’s claims against Airbnb affects Bell’s claims against Marshall. B. The Court Will Stay Claims Against Marshall Pending Arbitration The FAA provides that a judge “shall on application of one of the parties stay the trial of the action until such arbitration has been had in accordance with the terms of the agreement.” 9 U.S.C. § 3. The Supreme Court recently held that this provision of the FAA requires a court to stay, rather than dismiss, a lawsuit involving an arbitrable dispute. Smith v. Spizzirri, 601 U.S. 478 (2024); Mertens v. Benelux Corp., No. 1:24-CV-276-RP, 2024 WL 4692115, at *2 (W.D. Tex. Nov. 6, 2024). Thus, upon application of Airbnb, the Court will stay Bell’s claims against Airbnb pending arbitration. The Court must now decide whether to stay all proceedings in this case, as Airbnb requested. Airbnb argues that “[b]because [Bell’s] premises liability and negligence claims against [Marshall] and Airbnb rest on the same facts and same legal theories that will be determined in the arbitration between [Bell] and Airbnb, a stay is mandatory under Section 3 of the FAA so that the

arbitration ‘is not rendered moot by deciding the same issues in court.’” (Reply, Dkt. 20, at 1) (quoting In re Merrill Lynch Tr. Co. FSB, 235 S.W.3d 185, 196 (Tex. 2007)). Even if the Court disagrees that a stay is mandatory, Airbnb argues that “a discretionary stay of the negligence and premises liability claims against Marshall is warranted pending arbitration of the exact same claims against Airbnb.” (Reply, Dkt. 20, at 1) (quoting Qualls v. EOG Res., Inc., 2018 U.S. Dist. LEXIS 85429, at *7 (S.D. Tex. May 22, 2018) (“[A] discretionary stay is appropriate because the nonarbitrable claims will require the resolution of issues that will be resolved during arbitration.”). Bell argues that the FAA does not compel a stay of her claims against Marshall “[b]ecause the claims against Defendant Marshall are legally distinct and not ‘inherently inseparable’ from the claims against Defendant Airbnb.” (Resp., Dkt. 16, at 1).1 Section 3 of the FAA provides that a district court must stay a lawsuit when a party demonstrates that any issue involved in the suit is “referable to arbitration under an agreement in

writing for such arbitration.” 9 U.S.C. § 3; Complaint of Hornbeck Offshore (1984) Corp., 981 F.2d 752, 754 (5th Cir. 1993). The provision is mandatory and demands a stay of legal proceedings “whenever the issues in a case are within the reach of an arbitration agreement.” Id. at 754 (quoting Midwest Mech. Contractors, Inc. v. Commonwealth Constr. Co., 801 F.2d 748 (5th Cir. 1986)). The mandatory stay provision also applies to non-signatories to an arbitration agreement when the suit sought to be stayed (1) involves the same operative facts, (2) involves inherently inseparable claims, and (3) has a critical impact on the arbitration. Waste Mgmt., Inc. v. Residuos Industriales Multiquim, S.A.

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