Quishenberry v. UnitedHealthcare, Inc.

CourtCalifornia Supreme Court
DecidedJuly 13, 2023
DocketS271501
StatusPublished

This text of Quishenberry v. UnitedHealthcare, Inc. (Quishenberry v. UnitedHealthcare, Inc.) is published on Counsel Stack Legal Research, covering California Supreme Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Quishenberry v. UnitedHealthcare, Inc., (Cal. 2023).

Opinion

IN THE SUPREME COURT OF CALIFORNIA

LARRY QUISHENBERRY, Plaintiff and Appellant, v. UNITEDHEALTHCARE, INC., et al., Defendants and Respondents.

S271501

Second Appellate District, Division Seven B303451

Los Angeles County Superior Court BC631077

July 13, 2023

Justice Groban authored the opinion of the Court, in which Chief Justice Guerrero and Justices Corrigan, Liu, Kruger, Jenkins, and Evans concurred. QUISHENBERRY v. UNITEDHEALTHCARE, INC. S271501

Opinion of the Court by Groban, J.

This case concerns a Medicare Advantage (MA) enrollee who died after being discharged from a skilled nursing facility. The enrollee’s son, Larry Quishenberry, sued the MA health maintenance organization (HMO) plan and a healthcare services administrator that managed his father’s MA benefits. Quishenberry pled state-law claims for negligence, wrongful death, and elder abuse based on allegations that the HMO and healthcare services administrator breached a duty to ensure his father received skilled nursing benefits to which he was entitled under his MA plan. The HMO and healthcare services administrator assert that Quishenberry’s claims are expressly preempted by Medicare Part C’s preemption provision, which provides that the “standards established under” Part C “shall supersede any State law or regulation” concerning MA plans. (42 U.S.C. § 1395w- 26(b)(3).) Because Quishenberry’s state-law claims are based on allegations that his father’s HMO plan and healthcare services administrator breached state-law duties that incorporate and duplicate standards established under Part C, we agree and hold that the provision preempts them.

1 QUISHENBERRY v. UNITEDHEALTHCARE, INC. Opinion of the Court by Groban, J.

I. Background

A. Medicare Part C The Medicare Act, part of the Social Security Act, provides for a federally subsidized health insurance program administered by the Centers for Medicaid and Medicare Services (CMS), a division of the Department of Health and Human Services. (McCall v. PacifiCare of Cal., Inc. (2001) 25 Cal.4th 412, 416 (McCall).) “Under Parts A and B of the Act, Medicare beneficiaries requiring medical services obtain those services directly from providers participating in the Medicare program, and [Medicare] directly reimburses those providers on a ‘fee-for-service’ basis.” (Roberts v. United Healthcare Services, Inc. (2016) 2 Cal.App.5th 132, 140 (Roberts); 42 U.S.C. §§ 1395c–1395i-5 [Part A] & 1395j–1395w-6 [Part B].) “Part A covers ‘hospital, skilled nursing, home health, and hospice care benefits,’ while Part B covers ‘physician and other outpatient services.’ ” (Roberts, at p. 140.) Part C — under which Quishenberry’s father was insured — permits Medicare beneficiaries to “sign up for a privately administered health care plan” — an MA plan — “that provides all of the Part A and B benefits as well as additional benefits.” (Roberts, supra, 2 Cal.App.5th at p. 140.) “If a beneficiary elects to participate in [an MA] plan, the government pays the plan’s administrator a flat, monthly fee to provide all Medicare benefits for that beneficiary. Because Part C limits the government’s responsibility to just the monthly fee, the private health plan — rather than the government — ends up ‘assum[ing] the risk associated with insuring’ the beneficiary.” (Ibid.)

2 QUISHENBERRY v. UNITEDHEALTHCARE, INC. Opinion of the Court by Groban, J.

MA plans are governed by standards set out in Part C and in detailed federal regulations. As described below, these standards comprehensively address MA plans’ coverage of skilled nursing care. (See post, section III.C.) B. Factual and Procedural History This case comes to us on review of a trial court order sustaining demurrers of the HMO plan and healthcare services administrator to Quishenberry’s second amended complaint. We take the relevant facts from that complaint. (Yvanova v. New Century Mortgage Corp. (2016) 62 Cal.4th 919, 924.) According to the complaint, a hospital transferred Quishenberry’s 85-year-old father to a skilled nursing facility for physical therapy after treating him for a broken hip. Due to the neglect of the nursing facility and his physician there, Quishenberry’s father developed severe pressure sores, which the facility and physician did not properly treat.1 After about 24 days at the skilled nursing facility, Quishenberry’s father was discharged to his home, where he received inadequate care, experienced pain and suffering, and eventually died. Quishenberry alleges his father was enrolled in an MA HMO plan offered by UnitedHealthcare, Inc., UnitedHealth Group Incorporated, UnitedHealthcare Services, Inc., and UHC of California (collectively, UnitedHealthcare). UnitedHealthcare contracted with Healthcare Partners Medical Group (Healthcare Partners) to administer the MA plan with

1 Quishenberry also sued the skilled nursing facility and his father’s physician. He settled with the skilled nursing facility, and the physician’s defenses are not at issue in this appeal.

3 QUISHENBERRY v. UNITEDHEALTHCARE, INC. Opinion of the Court by Groban, J.

respect to physician services, delegating to Healthcare Partners its duty under the plan to provide such services. According to the complaint, Quishenberry’s father was entitled under Medicare to 100 days of medically necessary care at a skilled nursing facility — 76 additional days beyond the 24 days he received. However, his father’s skilled nursing facility and treating physician, acting pursuant to standard business practices of UnitedHealthcare and Healthcare Partners, falsely informed his father that he was not entitled to further inpatient care and prematurely discharged him to his home. Quishenberry further alleges that UnitedHealthcare had “responsibility for the custodial care and treatment” of his father by contract with CMS. “By contract and federal law,” UnitedHealthcare and Healthcare Partners were able to control the skilled nursing facility, and they knew the facility was not providing Medicare-covered, medically necessary skilled nursing care to its resident-patients. Nevertheless, they “acquiesced to, encouraged, directed, aided and abetted” the facility and physician in discharging Quishenberry’s father “under circumstances where acceptable medical practice and Medicare rules required” that his father remain at the facility “for more intense attention to his health care needs.” Quishenberry alleges they did so “to increase profit by reducing the cost of providing” skilled nursing facility care. Based on these allegations, Quishenberry pled — as relevant here — a state statutory claim under the Elder Abuse Act and common law claims of negligence and wrongful death.2

2 Quishenberry also pled a bad faith claim, but he does not dispute the dismissal of that claim, so it is not at issue.

4 QUISHENBERRY v. UNITEDHEALTHCARE, INC. Opinion of the Court by Groban, J.

UnitedHealthcare and Healthcare Partners — the only defendants involved in this appeal — demurred to the second amended complaint, arguing that Quishenberry’s claims were preempted by Medicare Part C’s preemption provision. The trial court sustained the demurrers without leave to amend and entered judgment in their favor. Quishenberry appealed, and the Court of Appeal affirmed, concluding that the Part C preemption provision preempted Quishenberry’s claims.

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Quishenberry v. UnitedHealthcare, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/quishenberry-v-unitedhealthcare-inc-cal-2023.