Quilala v. Securitas Security Services USA

CourtCalifornia Court of Appeal
DecidedDecember 16, 2025
DocketA172017
StatusPublished

This text of Quilala v. Securitas Security Services USA (Quilala v. Securitas Security Services USA) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Quilala v. Securitas Security Services USA, (Cal. Ct. App. 2025).

Opinion

Filed 12/16/25 CERTIFIED FOR PUBLICATION

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

FIRST APPELLATE DISTRICT

DIVISION THREE

FRANCISCO QUILALA, Plaintiff and Respondent, A172017 v. SECURITAS SECURITY (San Francisco City & County SERVICES USA, INC. et al., Super. Ct. No. CGC-24-612606) Defendants and Appellants.

Francisco Quilala filed a complaint against Securitas Security Services USA, Inc. (Securitas), Reynaldo De La Cruz, and Luis Castro (jointly, defendants) alleging sexual harassment and other causes of action related to his former employment with Securitas. Defendants’ motion to compel arbitration was unsuccessful as the trial court determined the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act of 2021 (9 U.S.C. §§ 401–402; EFAA) barred enforcement of the parties’ predispute arbitration agreement. We affirm the trial court order denying the motion to compel arbitration. As it must, the trial court exercised its independent duty to ensure the parties’ dispute fell within the scope of the Federal Arbitration Act (9 U.S.C. § 1 et seq.; FAA). This analysis required the court to evaluate whether the EFAA barred arbitration. We find no error in the court undertaking this analysis without obtaining supplemental briefing. We also find no error in its holding that Quilala stated a valid sexual harassment 1 claim and, thus, the EFAA did not permit the parties’ dispute to be compelled to arbitration since Quilala wished to pursue his claims in court. Finally, the EFAA’s statutory language did not authorize the court to compel the non- sexual harassment claims to arbitration. FACTUAL AND PROCEDURAL BACKGROUND In 2012, Securitas hired Quilala as a security employee. As part of onboarding, Quilala signed an arbitration agreement providing that any employment-related disputes would be governed by the FAA. The agreement states it “is intended to apply to the resolution of disputes that otherwise would be resolved in a court of law,” and therefore “requires all such disputes to be resolved only by an arbitrator through final and binding arbitration and not by way of court or jury trial.” In April 2023, Securitas assigned Quilala to work security at Oracle Park. The following month, a Securitas supervisor called Quilala and stated there had been a complaint about him being gay, asked intrusive questions about his sexual activity, commented that Quilala was “so embarrassing,” and said Quilala would be removed from his work assignment and have his hours reduced. Over the ensuing months, rumors about Quilala’s sexual orientation allegedly spread among coworkers. Quilala was removed from his work assignment and had his hours “substantially reduced,” and a field supervisor repeatedly mocked Quilala by referring to him as “ ‘Mrs. Quilala’ ” whenever they met in person. On October 15, 2023, Quilala sent a written message to the field supervisor demanding that the supervisor stop saying “Mrs. Quilala” and warning that he would pursue legal action if the conduct continued. The next day, Quilala attended a meeting with various Securitas employees, including a district manager, two supervisors, and a human resources representative.

2 During that meeting, Quilala was informed they did not appreciate his written complaint and “badger[ed]” and “yell[ed]” at Quilala. Securitas terminated Quilala’s employment shortly thereafter. Quilala subsequently filed a complaint against Securitas and two of its employees, alleging 22 causes of action including “sex, gender,” and “sexual orientation harassment” under the California Fair Employment and Housing Act (Gov. Code, § 12900 et seq.; FEHA). Defendants moved to compel arbitration pursuant to the arbitration agreement. Defendants argued the parties had entered into a valid arbitration agreement as a condition of employment, all the claims fell within the scope of the agreement, and both the FAA and California law required its enforcement. In opposition, Quilala took the position that the court must first determine the agreement’s validity and enforceability. He argued the agreement was void on several bases but did not specifically raise the EFAA. The trial court issued a tentative order declining to compel arbitration on a ground not specifically raised by either party: the EFAA barred enforcement of the arbitration agreement because Quilala had alleged a valid sexual harassment cause of action. At the subsequent hearing, defendants argued Quilala could not rely on the EFAA because he had not raised it in opposition to their motion. They also argued the complaint failed to allege a valid sexual harassment claim, making the EFAA inapplicable. Finally, defendants took the position that even if the EFAA applied, the non- harassment claims should still proceed to arbitration. The court rejected defendants’ arguments and adopted its tentative ruling. After noting the applicability of the FAA, the court explained the EFAA rendered the arbitration agreement unenforceable because Quilala pled a cognizable claim for sexual harassment. The court noted Quilala

3 alleged “several specific instances of objectionable conduct that occurred after the effective date of the EFAA,” and “[b]ased on this claim, the case is exempt from arbitration.” Defendants timely appealed. DISCUSSION I. Standard of Review In deciding a motion to compel arbitration, “the trial court sits as a trier of fact, weighing all the affidavits, declarations, and other documentary evidence, as well as oral testimony received at the court’s discretion, to reach a final determination.” (Engalla v. Permanente Medical Group, Inc. (1997) 15 Cal.4th 951, 972.) Insofar as the denial of a petition to arbitrate rests on a pure question of law, we review the order de novo. (Mendez v. Mid-Wilshire Health Care Center (2013) 220 Cal.App.4th 534, 541.) We review the trial court’s factual findings for substantial evidence if the order rests on the court’s resolution of evidentiary disputes. (Ramirez v. Charter Communications, Inc. (2024) 16 Cal.5th 478, 493.) II. The FAA and the EFAA The FAA establishes that agreements to arbitrate “shall be valid, irrevocable, and enforceable, save upon such grounds as exist at law or in equity for the revocation of any contract or as otherwise provided in [the EFAA].” (9 U.S.C. § 2.) For decades, courts have interpreted this mandate expansively, emphasizing that arbitration is a favored means of dispute resolution. As the United States Supreme Court has explained, “ ‘ “[a]ny doubts concerning the scope of arbitrable issues should be resolved in favor of arbitration.” ’ ” (First Options of Chicago, Inc. v. Kaplan (1995) 514 U.S. 938, 945, quoting Mitsubishi Motors Corp. v. Soler Chrysler-Plymouth, Inc. (1985) 473 U.S. 614, 626.)

4 However, Congress created a narrow but significant exception to that general rule. In 2022, Congress enacted the EFAA, amending the FAA to render predispute arbitration agreements unenforceable in cases involving sexual assault or sexual harassment: “Notwithstanding any other provision of this title, at the election of the person alleging conduct constituting a sexual harassment dispute or sexual assault dispute, . . .

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Quilala v. Securitas Security Services USA, Counsel Stack Legal Research, https://law.counselstack.com/opinion/quilala-v-securitas-security-services-usa-calctapp-2025.