Q.J. v. PowerSchool Holdings LLC

CourtDistrict Court, N.D. Illinois
DecidedAugust 20, 2025
Docket1:23-cv-05689
StatusUnknown

This text of Q.J. v. PowerSchool Holdings LLC (Q.J. v. PowerSchool Holdings LLC) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Q.J. v. PowerSchool Holdings LLC, (N.D. Ill. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

Q.J., individually and on behalf of all others ) similarly situated, ) ) Plaintiff, ) ) Case No. 23 C 5689 v. ) ) Judge Jorge Alonso POWERSCHOOL HOLDINGS, LLC, ) HOBSONS, INC., HEAP, INC., and ) BOARD OF EDUCATION OF THE CITY ) OF CHICAGO, ) ) Defendants, ) )

MEMORANDUM OPINION AND ORDER

In this putative class-action data-privacy case, Plaintiff, Q.J., alleges that Defendants, PowerSchool Holdings, LLC, its predecessor Hobsons, Inc., Heap, Inc., and the Board of Education of the City of Chicago, failed to protect personal data exposed by and through Plaintiff’s use of Naviance, an online higher education preparedness platform available to students enrolled in Chicago public schools. Now before the Court are Defendants’ motions to dismiss for failure to state a claim and lack of personal jurisdiction and Plaintiff’s motion for appointment as interim class counsel. For the following reasons, Heap, Inc.’s motion to dismiss for lack of personal jurisdiction is granted, the remaining defendants’ motion to dismiss for failure to state a claim is granted in part and denied in part, and Plaintiff’s motion for appointment of interim class counsel is denied without prejudice. Background

In the years leading up to the filing of this lawsuit, Plaintiff, Q.J., was a student enrolled in the Chicago Public Schools system, governed and operated by Defendant, the Board of Education of the City of Chicago (hereafter, “CPS”). CPS contracted with Defendant PowerSchool Holdings LLC (“PowerSchool”)—formerly known as Hobsons, Inc. (“Hobsons”)—to provide its students with access to PowerSchool’s Naviance platform. Naviance helps students prepare for higher education by providing them with tools for assessing their strengths and interests, facilitating their research into higher education institutions and programs, and fostering communication and

collaboration among students, their schools, their families, and their institutions of interest. CPS first obtained access to Naviance by entering into what Plaintiff’s complaint refers to as the “Initial Contract” with Hobsons in 2015. In 2020, after PowerSchool acquired Hobsons, the “Initial Contract” was replaced and superseded by a “Subsequent Contract” for Naviance between CPS and PowerSchool. Use of Naviance was mandatory for all CPS students. PowerSchool and Hobsons (collectively, “PowerSchool”) obtained personal student data, including identifying information such as names, birthdates, contact information, and addresses, as well as education information such as grade point averages, test scores, schools attended and courses taken, through students’ use of the Naviance platform.

PowerSchool allegedly configured the platform to track Naviance users on an individualized basis, including by engaging various software providers to track, analyze, and organize data obtained from Naviance users. One of those software providers was Defendant Heap, Inc. (“Heap”), a Delaware corporation with its principal place of business in California. Heap is a software-as-a-service provider offering code that permits the collection of data via a feature known as Autocapture. A website operator can install Heap’s data analytics platform, which includes Autocapture, by embedding and integrating Heap’s code into its website. By doing so, the website operator can “automatically capture the user interactions on [the] site, from the moment of

2 installation forward,” including “every click, swipe, tap, pageview and fill.” (1st Am. Compl. ¶ 116, ECF No. 118.) PowerSchool incorporated Heap’s software into Naviance. This allegedly results in the interception of confidential student communications and collection of confidential student data that students and their families expect to remain private when students use Naviance. The operative First Amended Complaint contains nineteen counts, in which Plaintiff

asserts the following claims, on behalf of himself and all others similarly situated. First, in Counts One, Seven, Eight, Nine, and Fourteen, Plaintiff asserts that Defendants violated numerous state and federal statutes by improperly obtaining and/or disclosing his sensitive personal information. These statutes include the Electronic Communications and Privacy Act (“ECPA”), 18 U.S.C. § 2511(a); the California Invasion of Privacy Act (“CIPA”), Cal. Penal Code §§ 631 & 632; the Stored Communications Act (“SCA”), 18 U.S.C. § 2702(a)(1); the Illinois Eavesdropping Act (“IEA”), 720 ILCS 5/14-1; and the Illinois School Student Records Act (“ISSRA”), 105 ILCS 10/6. In Counts Two through Six, Plaintiff asserts that PowerSchool, Heap, and their employees, acting under color of law by way of their contractual relationship with CPS, violated 42 U.S.C.

§ 1983 by improperly obtaining and/or disclosing student data, in violation of the Fourth Amendment prohibition on unreasonable searches. In Counts Eleven, Twelve, Thirteen, and Sixteen,1 Plaintiff asserts common-law claims of intrusion upon seclusion against Heap; breach of contract against PowerSchool; and unjust enrichment against PowerSchool and Heap. Finally, in

1 The unjust enrichment count is mislabeled as Count Sixteen, although it is actually the fifteenth count asserted in the complaint. 3 Counts Sixteen through Nineteen, Plaintiff asserts that Defendants are liable for the actions of their agents under a respondeat superior theory.2 Analysis

Because jurisdiction is always a “threshold” issue, which deserves consideration before others to ensure that the Court “makes no assumption of law-declaring power” in excess of constitutional constraints, Ruhrgas AG v. Marathon Oil Co., 526 U.S. 574, 583-84 (1999) (internal quotation marks omitted), the Court begins with Heap’s motion to dismiss for lack of personal jurisdiction. Then, the Court takes up PowerSchool’s motion to dismiss for failure to state a claim, in which CPS joins. Finally, the Court considers Plaintiff’s motion for appointment of interim class counsel. I. Personal Jurisdiction

A motion to dismiss pursuant to Rule 12(b)(2) tests whether a federal court has personal jurisdiction over a defendant. Central States v. Phencorp. Reins Co., 440 F.3d 870, 875 (7th Cir. 2006); Fed. R. Civ. P. 12(b)(2). Plaintiffs need not plead facts establishing personal jurisdiction in their complaint, but “once the defendant moves to dismiss . . . for lack of personal jurisdiction, the plaintiff bears the burden of demonstrating the existence of jurisdiction.” Purdue Rsch. Found. v. Sanofi-Synthelabo, S.A., 338 F.3d 773, 782 (7th Cir. 2003). For purposes of a Rule 12(b)(2) motion

2 Defendants purport to move to dismiss these counts, but the parties seem to agree that they do not contain any independent claims. Plaintiff responds that he sets out his respondeat superior theory in separate counts in an abundance of caution, to ensure that Defendants are on notice of all theories of liability on which he may rely. With that understanding, the Court “do[es] not dismiss th[ese] count[s], but simply clarif[ies]” that they are not independent claims. Strzykalski v. Bd. of Educ. of Summit Hill Sch. Dist. 161, No. 23 CV 1284, 2024 WL 580012, at *6 (N.D. Ill. Feb. 13, 2024).

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Q.J. v. PowerSchool Holdings LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/qj-v-powerschool-holdings-llc-ilnd-2025.