Pullins v. Hancock Whitney Bank

CourtDistrict Court, M.D. Louisiana
DecidedMarch 25, 2020
Docket3:19-cv-00006
StatusUnknown

This text of Pullins v. Hancock Whitney Bank (Pullins v. Hancock Whitney Bank) is published on Counsel Stack Legal Research, covering District Court, M.D. Louisiana primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Pullins v. Hancock Whitney Bank, (M.D. La. 2020).

Opinion

UNITED STATES DISTRICT COURT

MIDDLE DISTRICT OF LOUISIANA

NEKEIA PULLINS CIVIL NO. 19-00006

V. JUDGE SHELLY D. DICK

HANCOCK WHITNEY BANK MAG. JUDGE ERIN WILDER- DOOMES

RULING This matter is before the Court on the Motion to Dismiss1 by Defendant, Hancock Whitney Bank (“Defendant” or “Hancock”). Plaintiff, Nekeia Pullins (“Plaintiff”), has filed an Opposition,2 to which Defendant replied.3 Oral argument is not necessary. For the following reasons, the Court finds that Defendant’s motion should be granted and that Plaintiff shall be granted leave of court to amend her Complaint in accordance with this Ruling. I. FACTUAL BACKGROUND On January 4, 2018, Plaintiff visited a Hancock bank located on Airline Highway (“Airline branch”) in Prairieville, Louisiana, in order to reopen an account and cash a settlement check.4 Plaintiff wanted to cash the settlement check, leave with $1,000.00 in cash, and deposit the balance of cash into the reopened account. “Terry” with Hancock

1 Rec. Doc. No. 6. 2 Rec. Doc. No. 12. 3 Rec. Doc. No. 15. 4 Rec. Doc. No. 1, pp. 2-3. 9548 Page 1 of 18 explained that he could do that.5 Plaintiff also requested an ATM card, and she was told that she must wait 24 hours for “the system to update” to obtain a card.6 Later that afternoon, Plaintiff decided that she wanted to withdraw all of her funds from her Hancock account. She and her husband visited a different bank location on Bluebonnet Boulevard in Baton Rouge, Louisiana, (“Bluebonnet branch”) with the

intention of withdrawing the balance of funds that she had deposited earlier that same day. Upon arrival, she felt that the “assistant manager” was “staring at them”, which she found to be “unnecessary”.7 Plaintiff was “greeted by an African American teller” who accepted Plaintiff’s withdrawal slip and driver’s license and “proceeded to process the transaction”.8 At that time, the “white assistant manager” told the teller that she would handle the transaction. The assistant manager advised Plaintiff that it would be a “minute or two”.9 After a “longer than normal” amount of time had passed, the assistant manager informed Plaintiff that she contacted the Airline branch and was told that the deposit “was not cash”; therefore, Hancock could not proceed with the withdrawal.10 The assistant

manager then excused herself and returned with the Bluebonnet branch manager, who advised that the Airline branch had spoken with the attorney who issued the settlement check to Plaintiff. The attorney was unable to confirm that “he” issued a check to Plaintiff; therefore, a “hold” was put on the settlement check until the attorney confirmed that “he”

5 Rec. Doc. No. 1, p. 3. 6 Id. 7 Rec. Doc. No. 1, p. 4. 8 Id. 9 Id. 10 Rec. Doc. No. 1, p. 5. 9548 Page 2 of 18 issued the check to Plaintiff. Plaintiff “knew” that someone was being “dishonest” because her attorney was female and her sister.11 The situation became heated, and Plaintiff was “humiliated” and felt like she was “being treated like a criminal”.12 Plaintiff’s attorney arrived at the Bluebonnet branch in response to Plaintiff’s request for assistance. Plaintiff’s attorney advised the Bluebonnet branch manager that

the Airline branch never called her, and she did not “authorize or instruct” the bank “to do anything regarding the account”. Due to the time of day and the closing of the bank, the Bluebonnet branch manager advised that the “hold” would be lifted and that she could receive her funds the following morning. Additionally, the Bluebonnet branch manager told Plaintiff that she should have been issued an ATM card when she reopened her account.13 Plaintiff advised the Bluebonnet branch manager that she had experienced discrimination, with which the manager agreed. The Bluebonnet branch manager expressed that the Airline branch had mishandled the situation from the beginning, and

the “lying” “escalated” the situation. The manager advised that she was going to file an internal complaint.14 Plaintiff filed suit against Hancock Whitney Bank on January 4, 2019. Plaintiff brings claims under federal and state law due to the Defendant’s alleged discrimination based on race under the Equal Credit Opportunity Act (“ECOA”), 15 U.S.C. § 1691;15 alleged discrimination based on race under Title II of the Civil Rights Act of 1964 (“Title

11 Id. 12 Rec. Doc. No. 1, p. 6. 13 Rec. Doc. No. 1, p. 7. 14 Id. 15 Rec. Doc. No. 1, p. 8. 9548 Page 3 of 18 II”), 42 U.S.C. § 2000a;16 in violation of 42 U.S.C. § 1981;17 under the Louisiana Commission on Human Rights Act, (La. R.S. 51:2255);18 in violation of La. R.S. 49:146;19 and in violation of Louisiana tort law, La. C.C. art. 2315.20 Defendant seeks dismissal of all claims under Federal Rule of Procedure 12(b)(6) due to Plaintiff’s failure to state a claim upon which relief may be granted.21

II. LAW AND ANALYSIS A. Motion to Dismiss under Rule 12(b)(6) When deciding a Rule 12(b)(6) motion to dismiss, “[t]he ‘court accepts all well- pleaded facts as true, viewing them in the light most favorable to the plaintiff.’”22 The Court may consider “the complaint, its proper attachments, documents incorporated into the complaint by reference, and matters of which a court may take judicial notice.”23 “To survive a Rule 12(b)(6) motion to dismiss, the plaintiff must plead ‘enough facts to state a claim to relief that is plausible on its face.’”24 In Twombly, the United States Supreme Court set forth the basic criteria necessary for a complaint to survive a Rule 12(b)(6)

motion to dismiss. “While a complaint attacked by a Rule 12(b)(6) motion to dismiss does not need detailed factual allegations, a plaintiff’s obligation to provide the grounds of his entitlement to relief requires more than labels and conclusions, and a formulaic recitation

16 Rec. Doc. No. 1, p. 9. 17 Rec. Doc. No. 1, pp. 9-10. 18 Rec. Doc. No. 1, p. 10. 19 Rec. Doc. No. 1, pp. 10-11. 20 Rec. Doc. No. 1, pp. 11-12. 21 Rec. Doc. No. 6. 22 In re Katrina Canal Breaches Litigation, 495 F.3d 191, 205 (5th Cir. 2007)(quoting Martin v. Eby Constr. Co. v. Dallas Area Rapid Transit, 369 F.3d 464, 467 (5th Cir. 2004)). 23 Randall D. Wolcott, M.D., P.A. v. Sebelius, 635 F.3d 757, 763 (5th Cir. 2011). 24 In re Katrina Canal Breaches Litigation, 495 F.3d at 205 (quoting Martin, 369 F.3d at 467). 9548 Page 4 of 18 of the elements of a cause of action will not do.”25 A complaint is also insufficient if it merely “tenders ‘naked assertion[s]’ devoid of ‘further factual enhancement.’”26 However, “[a] claim has facial plausibility when the plaintiff pleads the factual content that allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.”27 In order to satisfy the plausibility standard, the plaintiff must show “more than

a sheer possibility that the defendant has acted unlawfully.”28 “Furthermore, while the court must accept well-pleaded facts as true, it will not ‘strain to find inferences favorable to the plaintiff.’”29 On a motion to dismiss, courts “are not bound to accept as true a legal conclusion couched as a factual allegation.”30 B. Claims under the ECOA The ECOA was legislated in response to creditors’ unequal treatment towards women, minorities, and elderly persons.

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