Puerto Rico Tele-Com, Inc. v. Ocasio Rodriguez

747 F. Supp. 836, 1990 U.S. Dist. LEXIS 13400, 1990 WL 145743
CourtDistrict Court, D. Puerto Rico
DecidedJuly 24, 1990
DocketCiv. 90-1840 (JAF)
StatusPublished
Cited by2 cases

This text of 747 F. Supp. 836 (Puerto Rico Tele-Com, Inc. v. Ocasio Rodriguez) is published on Counsel Stack Legal Research, covering District Court, D. Puerto Rico primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Puerto Rico Tele-Com, Inc. v. Ocasio Rodriguez, 747 F. Supp. 836, 1990 U.S. Dist. LEXIS 13400, 1990 WL 145743 (prd 1990).

Opinion

OPINION AND ORDER

FUSTE, District Judge.

Puerto Rico Tele-Com, Inc. (“PR Tele-Com”) is a corporation organized for the purpose of providing long-distance telephone service to residents of Puerto Rico. PR Tele-Com brought this action after Puerto Rico’s Department of Consumer Affairs (“DACO”) issued cease and desist orders against three PR Tele-Com advertisements which DACO determined to be misleading and inaccurate. There are two named defendants: Jorge R. Ocasio Rodriguez (DACO’s Secretary) and Pedro Canabal (Director of DACO’s Division of Examiners). Claims for injunctive and *838 monetary relief are based on 42 U.S.C. section 1983 and the first and fourteenth amendments to the United States Constitution. In addition, PR Tele-Com alleges violations of local law. After this court denied plaintiffs motion for a temporary restraining order, a preliminary injunction hearing was held on June 27, 1990. Pursuant to Fed.R.Civ.P. 65(a)(2), we now consolidate a decision on the preliminary injunction issue with a decision on the merits of plaintiffs claim for injunctive relief.

I.

The present controversy has arisen against the backdrop of a Federal Communications Commission (“FCC”) resolution ordering that Puerto Rico’s long-distance telephone service market be opened up to new competitors. Pursuant to this order, Puerto Rico Telephone Company (“PRTC”), which is the local carrier, and the Communications Authority have initiated an “Equal Access” campaign whereby PRTC’s customers may select one of several competing companies to handle their long-distance calls. Selection of a long-distance carrier is to be done by balloting on or before July 30, 1990. Those customers who fail to indicate a preference for one company will have a carrier chosen for them by random selection.

Plaintiff PR Tele-Com is one such company presently competing for a share of Puerto Rico’s long-distance market. PR Tele-Com is organized under the laws of Puerto Rico and was represented at the hearing by its Residential Sales Director, Leslie Hufstetler Oquendo. As a relative newcomer to the market, PR Tele-Com does not currently provide service to any customers in Puerto Rico, although according to Hufstetler’s unrebutted testimony it has made substantial investments in equipment, personnel, and licenses, and is both legally and technically capable of servicing clients by September 28, 1990, the date the Equal Access system is scheduled to be implemented.

DACO is a Puerto Rico agency charged by its enabling act with the responsibility of protecting the interests of the island’s consumers. 3 L.P.R.A. § 341b. DACO’s Secretary is granted broad powers with which to execute this responsibility, including the power to inspect and regulate deceitful or untruthful advertisements. 3 L.P.R.A. § 341e(j). DACO is also empowered to “carry out all kinds of studies and investigations on matters affecting the con-sumer_” 3 L.P.R.A. § 341m(a). All information obtained as the result of DACO’s power to carry out studies and investigations has been deemed to be of a public nature, except where it incriminates the deponent or constitutes a secret of production, or is protected by the federal legislation on patents. 3 L.P.R.A. § 341m(d).

Pursuant to its investigatory powers under section 341m, DACO issued a report discussing the Equal Access campaign. This report, released on May 17, 1990, describes the carrier selection procedures and discusses the criteria subscribers ought to use in making their decisions. DACO found four criteria to be relevant: rates, service, quality of connections, and geographical coverage. The report goes on to discuss one criterion — rates — in greater detail, promising to carry out an analysis of the companies’ service and quality in the “near future.” With regard to rates, DACO conducted a comparative analysis of six competing companies and concluded that two companies — PR Tele-Com and Te-lefónica Larga Distancia — generally offered the most economical residential service, while AT & T generally had the most expensive rates. This conclusion was backed up by tables showing the rates of each company with respect to calls made at different times of the day and to different locations.

Sometime after DACO’s study was published, PR Tele-Com began citing DACO’s conclusions in its newspaper, television, and radio advertisements. As a general matter, these advertisements make prominent use of DACO’s conclusion that PR Tele-Com’s rates were the “lowest” or “lower than AT & T’s.” Hufstetler testified that PR Tele-Com wanted to use the DACO study in its advertising campaign, first, because the results of the study were *839 favorable to PR Tele-Com, and second, because an association with DACO increased the company’s credibility in the minds of consumers.

More specifically, the dominant feature of the newspaper ad is the presence of large, dark, bold letters which read “DACO SAYS IT.” Underneath this statement, in smaller print, is the assertion, “Only Puer-to Rico Tele-Com guarantees it!” The ad goes on to list four “guarantees”:

1. Lower rates than 137 or A.T. & T. to the U.S. minute for minute, plan for plan, hour for hour.
2. Clear and consistent communication through an all digital fiber optic network from coast to coast.
3. Complete satisfaction or we’ll connect you to another company free.
4. One hour free!

To the right of all of this, PR Tele-Com reproduces DACO’s tables comparing different companies’ rates to the East Coast, the Dominican Republic, the Virgin Islands, and Venezuela.

PR Tele-Corn’s radio advertisement runs as follows:

Unidentified Announcer: “Luis Francisco Ojeda talks about long distance rates.” Luis Francisco Ojeda: “Do you know who says there are lower rates than 137 or AT & T? DACO says it. In its May study entitled ‘Equal Access and Long Distance Calls.’ According to DACO, the rates lower than AT & T to the Dominican Republic, Argentina, Great Britain, Venezuela, the U.S. Virgin Islands, New York, Florida, and the entire East Coast of the United States are from Puerto Rico Tele-Com. DACO affirms it and Puerto Rico Telecom guarantees it. Lower rates than 137 and AT & T.” Unidentified Announcer: “In long distance calls, decide for sure: Puerto Rico Tele-Com.”

Finally, the “voiced” text of PR Tele-Corn’s television commercial pretty much follows the text of the radio ad. 1 The visual aspect of the commercial, however, in addition to the usual innocuous footage, reproduces some of DACO’s tables and flashes statements such as “Lowest Rates to the Dominican Republic.”

On June 12, 1990, pursuant to its power under 3 L.P.R.A. section 341e(j), DACO issued a preliminary cease and desist order against PR Tele-Com ordering it to refrain from publishing any print ads regarding long-distance call service which make reference to the DACO study.

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Bluebook (online)
747 F. Supp. 836, 1990 U.S. Dist. LEXIS 13400, 1990 WL 145743, Counsel Stack Legal Research, https://law.counselstack.com/opinion/puerto-rico-tele-com-inc-v-ocasio-rodriguez-prd-1990.