Powell v. Colorado Public Utilities Commission

956 P.2d 608, 1998 Colo. J. C.A.R. 1899, 1998 Colo. LEXIS 344, 1998 WL 213656
CourtSupreme Court of Colorado
DecidedApril 27, 1998
Docket97SA75
StatusPublished
Cited by13 cases

This text of 956 P.2d 608 (Powell v. Colorado Public Utilities Commission) is published on Counsel Stack Legal Research, covering Supreme Court of Colorado primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Powell v. Colorado Public Utilities Commission, 956 P.2d 608, 1998 Colo. J. C.A.R. 1899, 1998 Colo. LEXIS 344, 1998 WL 213656 (Colo. 1998).

Opinion

Justice KOURLIS,

delivered the Opinion of the Court.

Crosby Powell, Donzell Rosenberg, Michael Townes, Betty Lou Townes and other inmates in the Colorado Department of Corrections (collectively referred to as Powell) appeal from a judgment of the district court affirming orders of the Colorado Public Utilities Commission (PUC). This court has direct appellate jurisdiction under section 40-6-115(5), 11 C.R.S. (1997). Powell essentially argues that the inmate telephone system provided by Sprint Communications Company L.P. (Sprint) and implemented by the Department of Corrections (DOC) violates public utilities law by overcharging for inmate calls. The PUC concluded that it had no jurisdiction over the inmates’ complaints, because the DOC was not a public utility or a provider of nonoptional operator services as a reseller of toll service, and because the equipment provided by Sprint was not regulable. Powell also claimed that Sprint had no certificate of convenience and necessity, with accompanying tariffs, to provide inmate phone service, and thus was operating in violation of the public utilities law. The PUC held that no separate certificate and tariff were required, and that Sprint was properly operating under its basic long distance tariff. The district court affirmed the PUC, and we agree that the PUC did not have jurisdiction over Sprint or the DOC to review the fairness of procedures and charges for inmate telephone usage at DOC. We also agree that Sprint was not required to file a separate certificate and tariff for inmate phone service.

I. Facts and Procedural History

This case concerns objections to the cost of personal telephone calls initiated by inmates while incarcerated. The phone system in question, and the associated DOC regulations for its use, were in place from 1991 to early 1995. Under an earlier agreement between DOC and Sprint, inmates were allowed to make long distance calls by placing collect calls from pay phones on DOC property using the services of an operator to complete the calls. That system was vulnerable to massive abuse by the inmates, with fraud from the account estimated at approximately $170,000 per month in uncollectible billings. Sprint and DOC both concluded that the system had to be reworked in order to assure that the possibility of abuse was minimized or eliminated.

Sprint and the DOC worked together to create specifications for a new computerized phone system that would allow inmates to prepay money into a personal account and use these funds to make calls to preapproved numbers. 1 A similar system, consisting of PBXs 2 and custom software, had already *611 been developed by BellSouth Communications and Hitachi for the Federal Bureau of Prisons and was in use at the Butner Federal Corrections Facility in Butner, North Carolina. Sprint and the DOC agreed upon a series of modifications to the BellSouth/Hita-chi system for use by the DOC, and Sprint commissioned Hitachi to develop the system.

Hitachi created the “Safeblock” system to meet Sprint’s and the DOC’s specifications. Safeblock consisted of two primary components — -PBXs and an applications processor. Each DOC facility had a central PBX with an applications processor and tamper-proof phones located throughout the facility. US West owned the phone instruments and the switches 3 for local calls. Sprint owned the PBXs and the switches for long distance calls.

In order to place a call using the Safeblock system, an inmate first dialed a nine-digit personal ID number. Next, the inmate dialed a two-digit speed dial number that corresponded to a preapproved telephone number. The system verified that the inmate’s PBX account had sufficient funds to cover up to a fifteen-minute telephone call to that number. 4 The call was then routed through the local exchange carrier (US West) and on to Sprint’s interface.

The Safeblock system was implemented in 1991 when Sprint and the DOC executed an amendment to their earlier contract. The amendment provided in pertinent part that Sprint would install and implement the Safeblock system at Sprint’s expense, and that the DOC would administer Safeblock at the DOC’s expense. DOC employees were responsible for, among other things, data entry, inputting speed-dialing numbers, handling inmate grievances, distributing paperwork and providing account balances. The DOC received from Sprint a 19% commission on all billed revenues. Upon receipt of this commission, the DOC deposited the money directly into the “Canteen and Library Fund.” By statute and by DOC regulation, profits from this fund (amounts in excess of the cost of administration of the canteens) are used solely for “educational and recreational supplies and equipment and to supplement direct inmate needs.” § 17-20-127(2), 6 C.R.S. (1997)(ereating the Canteen and Library Fund in the state treasury); see also Colo. Dep’t of Corrections Administrative Regulation No. 200-7 (effective June 10, 1985)(providing that proceeds from the Canteen and Library Fund “may be expended only for the educational, recreational, and social benefit of the inmates”). 5 Accordingly, expenses incurred in administration of the phone system were paid out of the fund and any excess was used directly for programs benefiting inmates.

The amendment also provided that Sprint would charge the DOC a system assessment fee of $1.25 per call plus an amount equal to Sprint’s tariffed rate for long distance service. The system assessment fee was the method by which DOC compensated Sprint (which had paid Hitachi) for the custom development and delivery of the Safeblock system. DOC passed this cost along to the users of the system, the inmates, such that they were paying $1.25 per call plus the tariffed long distance rate.

It is the $1.25 per call system assessment fee which is at the heart of the inmates’ dissatisfaction with the phone system, but they make several other complaints as well. They object to charges for calls unintentionally completed to answering machines. Those.charges occur because the inmates do *612 not have the option of initiating person-to-person or collect calls due to the prior abuse of that privilege. The inmates also claim that they are charged for uncompleted calls if the phone rings too many times, and for completed calls from the time the phone begins to ring, rather than from when the line is answered.

Thus in September of 1993, the inmates, unhappy with the- system assessment fee, the answering machine charges, and the alleged ring time and unanswered call charges, filed a complaint with the PUC. In addition to their allegations concerning billing practices, the inmates claimed that Sprint and the DOC were operating in violation of the public utilities law because they had not obtained a certificate of convenience and necessity, and received approval for a tariff, specifically covering inmate phone service. The inmates thus maintained that they were entitled to a refund of the full amount of DOC billings for long distance since inception of the Safeblock system.

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Bluebook (online)
956 P.2d 608, 1998 Colo. J. C.A.R. 1899, 1998 Colo. LEXIS 344, 1998 WL 213656, Counsel Stack Legal Research, https://law.counselstack.com/opinion/powell-v-colorado-public-utilities-commission-colo-1998.