Plump v. Government Employees Insurance Company

CourtDistrict Court, D. Kansas
DecidedJune 3, 2024
Docket2:22-cv-02498
StatusUnknown

This text of Plump v. Government Employees Insurance Company (Plump v. Government Employees Insurance Company) is published on Counsel Stack Legal Research, covering District Court, D. Kansas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Plump v. Government Employees Insurance Company, (D. Kan. 2024).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF KANSAS DION PLUMP,

Plaintiff, v. Case No. 22-CV-2498-EFM GOVERNMENT EMPLOYEES INSURANCE COMPANY, d/b/a GEICO, Defendant.

MEMORANDUM AND ORDER Before the Court is Defendant Government Employees Insurance Company (“GEICO”)’s Motion for Summary Judgment (Doc. 49) on all of Plaintiff Dion Plump’s remaining claims.1 In Counts VI and VIII, Plump claims that GEICO discriminated against him on the basis of race. Then in Count I, Plump argues that GEICO wrongfully interfered with his right to medical leave. Lastly in Counts II and V, Plump claims that GEICO retaliated against him based on his medical status. Because Plump fails to establish a prima facie case of race discrimination, abandoned his interference claim, and fails to demonstrate pretext on his retaliation claims, the Court grants GEICO’s Motion for Summary Judgment.

1 The Pretrial Order (Doc. 48) notes that Plump abandoned his claims for disability discrimination and failure to accommodate under the ADAAA, 42 U.S.C. § 12101 (Counts III and IV); retaliation under 42 U.S.C. § 2000e (Count VII); and retaliation under 42 U.S.C. § 1981 (Count IX). I. Factual and Procedural Background2 On June 8, 2020, GEICO hired Dion Plump—a black male—to work as a Sales Representative at its facility in Lenexa, Kansas. GEICO’s Sales Representatives sell insurance via telephone to customers across the United States, and thus, they are required to obtain and maintain licenses issued by those various states’ insurance departments. Sales Representatives receive

almost 10% of their calls from New York, making it the second most frequent state from which customers call for GEICO insurance. As such, GEICO considers New York a required state license and expects members of its Sales Department to obtain and maintain one. GEICO told Plump that having a New York insurance license was important to his role. Three days after GEICO hired Plump, he applied for a New York insurance license. On February 5, 2021, the New York Department of Financial Services (“NYDFS”) sent Plump a letter stating that it had received his application, but it had also discovered that Plump failed to report to it that he had been involved in a fine, denial, refusal, suspension, or revocation of his North Dakota license. Because of this, NYDFS requested that Plump submit specific information and documentation regarding that issue within 15 days. Plump did not respond to this

letter. On July 21, 2021, NYDFS sent Plump a follow-up letter stating that it did not receive a response and that Plump’s application would be denied unless NYDFS received the requested information by August 6, 2021. Plump did not respond to this letter either. On August 9, 2021, NYDFS sent Plump a letter stating that his application was denied based on the examiner’s recommendation, who concluded that Plump had demonstrated untrustworthiness within the meaning and intent of New York insurance law. The letter informed

2 The facts are those uncontroverted by the parties unless otherwise noted. him that he had until August 24, 2021, to appeal the decision by requesting a hearing via email. However, Plump never attempted to appeal the application denial. After the appeal timeframe had passed, Plump was prohibited from reapplying for a New York license until August 9, 2022. NYDFS sent the GEICO Dallas Licensing Team a copy of the denial letter, but the Dallas Licensing Team failed to upload it to Plump’s file. This error, among others, resulted in GEICO

firing the Dallas Licensing Supervisor and creating a new Kansas City Licensing Team to resolve local deficiencies and outstanding applications. Plump never informed the Kansas City Licensing Team that New York rejected his application. On October 27, 2021, the Kansas City licensing team discovered that NYDFS rejected Plump’s application. When GEICO contacted NYDFS to seek an extension, NYDFS informed GEICO that the appeal timeframe had passed. On November 3, 2021, GEICO management met with Plump to tell him that without his New York license he could not remain in his sales position, but they would explore the possibility of transferring him to a role in the Service Department. On November 17, 2021, Plump’s direct supervisor, Supervisor Allison Selg, responded to

a request by GEICO’s Sales Manager and the Service Department for a report regarding Plump’s performance and attendance. The report revealed that Plump often averaged a “good” score on his overall performance appraisal ratings, with some “outstanding” subcategories and some “fair” subcategories.3 That same day, GEICO conducted an audit of the Kansas City Sales Department’s calls. The audit revealed that Plump’s call transfer percentage was high, his quote to call (“QTC”) percentage was low, he was the only representative with licensing problems, and he was denied his New York license.

3 Performance appraisal ratings are scored on a five-point numerical scale. A rating of 1.0–1.9 is considered “Unsatisfactory;” a rating of 2.0–2.9 is “Fair;” a rating of 3.0–3.9 is “Good;” a rating of 4.0–4.9 is “Very Good;” and a 5.0 rating is considered “Outstanding.” Management interviewed Plump for the Service Department position on December 1, 2021. Shortly after, GEICO informed Plump that he did not get the service job. At that time, GEICO had no more available positions for which Plump would qualify. On December 7, 2021, Supervisor Meghan Beaver—Supervisor Selg’s supervisor—met with her boss, Assistant Vice-President Lee Foskey, to discuss Plump’s performance. The meeting

revealed that Plump’s high transfer rate was mostly due to call avoidance and licensing issues. After the meeting, Supervisor Beaver was instructed to investigate Plump’s call avoidance and proceed with the intention to terminate him either on that basis or for the licensing issue. On December 10, 2021, Plump emailed the GEICO Human Resources Department (“HR”), raising concerns about the handling of his New York license, his interview with the Service Department, and his working relationship with Supervisor Selg. Later that day, HR met with Plump to discuss his concerns. During this meeting, Plump did not raise any concerns about race discrimination. On December 15, 2021, Plump contacted HR to ask about FMLA leave. HR promptly sent

Plump the required paperwork and explained the process for reporting a leave claim. HR explained that it was Plump’s (or Plump’s doctor’s) responsibility to maintain and return the required leave documentation. On December 16, 2021, Plump messaged Supervisor Selg and informed her that he was going to check into a hospital that day, he would be out sick, and he was in the process of filing for FMLA leave. Plump never checked into the hospital on that date and did not report to work for the following 42 days. On January 7, 2022, GEICO Leave Specialist Megen Snyder emailed Plump to inform him he was eligible for FMLA leave and asked him to return all required paperwork by January 22, 2022. Based on his paperwork, Snyder informed Plump that GEICO approved him for FMLA intermittent leave. On January 21, 2021, GEICO retroactively approved Plump for FMLA intermittent leave from December 17, 2021, to September 21, 2022. Plump’s approved FMLA leave was limited to one-day episodes up to two times a month, with two doctor appointments a year. By December 22, 2021, GEICO had concluded its investigation into Plump’s HR

complaint. The investigation included witness interviews with various members of GEICO’s licensing and supervision teams, and several of Plump’s peers.

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