Pca Integrity Associates, LLP v. Nco Financial Systems Inc

CourtDistrict Court, District of Columbia
DecidedFebruary 11, 2020
DocketCivil Action No. 2015-0750
StatusPublished

This text of Pca Integrity Associates, LLP v. Nco Financial Systems Inc (Pca Integrity Associates, LLP v. Nco Financial Systems Inc) is published on Counsel Stack Legal Research, covering District Court, District of Columbia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

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Pca Integrity Associates, LLP v. Nco Financial Systems Inc, (D.D.C. 2020).

Opinion

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

UNITED STATES ex rel. : PCA INTEGRITY ASSOCIATES, LLP, : : Plaintiff, : Civil Action No.: 15-750 (RC) : v. : Re Document Nos.: 77, 79, 81, 85, 86, : 87, 88, 89, 91, 92, : 93, 98 NCO FINANCIAL SYSTEMS, INC., et al., : : Defendants. :

MEMORANDUM OPINION

GRANTING JOINT MOTION TO DISMISS CLAIMS AGAINST DEFENDANT WEST CORPORATION; GRANTING DEFENDANTS’ MOTIONS TO DISMISS; DENYING AS MOOT DEFENDANT CONSERVE’S MOTION FOR JUDICIAL NOTICE; DENYING AS MOOT RELATOR PCA INTEGRITY’S MOTION FOR JUDICIAL NOTICE

I. INTRODUCTION

On May 20, 2015, Relator PCA Integrity Associates, LLP (“PCA Integrity” or “Relator”)

filed this lawsuit pursuant to the qui tam provision of the False Claims Act (“FCA”), 31 U.S.C. §

3730(b)(1). See Compl. ECF No. 1. Relator is a limited liability partnership that consists of

three unnamed partners with “personal knowledge of the false claims, statements, and

concealments alleged,” Am. Compl. ¶ 7, ECF No. 54, based on participation in an unidentified

private collection agency (“PCA”) “initiative working for certain PCAs” and Relator’s

“independent investigation to uncover false claims,” id. ¶ 29. The alleged false claims arise from

Defendants’ conduct pursuant to a multi-year contract awarded by the Department of Education

(“ED”). More specifically, PCA Integrity contends that three clusters of Defendants, consisting

of groups of prime contractors, subcontractors, and associated entities that it labels “co-

conspirator businesses,” along with unnamed John Doe Defendants, defrauded the government of funds that were intended for small businesses under the terms of ED task orders awarded to

PCA prime contractors. After the government declined to intervene in this suit in October 2018,

Relator filed an amended complaint on March 28, 2019, in which it removed several defendants,

added two new allegedly affiliated businesses as defendants, and reasserted four counts under the

FCA for: (1) false presentation/false submission of a claim (31 U.S.C. § 3729(a)(1)(A)); (2) false

representation (31 U.S.C. § 3729(a)(1)(B)); (3) so-called “reverse” false claims (31 U.S.C. §

3729(a)(1)(G)); and (4) conspiracy to violate the FCA (U.S.C. § 3729(a)(1)(C)). Each of the

current Defendants moved to dismiss Relator’s claims. For the reasons set forth below, the Court

grants Defendants’ motions, but gives Relator leave to file an amended complaint. 1

II. BACKGROUND

A. Factual History 2

1. Regulatory Background

a. ED’s Debt Collection Service Contracting

This dispute arises from ED task orders issued to prime contractors as part of its debt-

collection and maintenance program. See Am. Compl. ¶¶ 6, 9–13. For nearly four decades, a

division of ED known as Federal Student Aid (“FSA”) has relied on PCA contractors to collect

and resolve defaulted student loans. Id. ¶ 6. ED contractors must comply with applicable

Federal Acquisition Regulations (“FAR”), 48 C.F.R. §§ 1 et seq., and also with ED’s Acquisition

Regulations, 48 C.F.R. §§ 3400 et seq. Id. ¶ 47. Within ED’s FSA, the Debt Collection Service

1 Although several Defendants request an oral hearing, the allowance of such hearings is “within the discretion of the Court.” LCvR 7(f). Because the parties’ written briefings are sufficient to resolve the instant motions, the Court declines to conduct oral hearings. 2 At the motion to dismiss stage, the Court views the evidence in the light most favorable to Plaintiff. See United States v. Philip Morris Inc., 116 F. Supp. 2d 131, 135 (D.D.C. 2000) (“At the motion to dismiss stage, the only relevant factual allegations are the plaintiffs’, and they must be presumed to be true.”).

2 (“DCS”) manages “collection activities, including PCA contractors.” Id. ¶ 49. DCS is located in

Washington, D.C. Id. Its Contract Services Branch, which “monitors the performance of the

PCA contractors,” is based in Atlanta, Georgia. Id. DCS contracts are issued via task orders,

which serve as “ED’s contract under the umbrella of the” General Services Administration’s

schedule contract, which permits “ED and other federal agencies . . . [to] place orders.” Id. ¶ 50.

These contractual task orders “contain terms, conditions and work requirements, which are

defined in a Statement of Work.” Id. Potential contractors submit proposals in response to ED

solicitations. See id. ¶¶ 50–52 (discussing process by which “[o]ffers leading to contract

awards” are evaluated). ED’s contracting officers evaluate proposals based on factors that

include past performance, small business participation, and pricing by “two separate panels:

small business and unrestricted.” Id. ¶ 51.

Once task orders are awarded, because ED PCA contracts are “performance based and

highly competitive,” they are subject to a rigorous “measurement and reward system designed to

align” ED and PCA interests. Id. ¶ 53. The metric applied is the Competitive Performance and

Continuous Surveillance (“CPCS”) rankings. Id. CPSC scores matter to government contractors

because the long-term scores “are used to determine past performance and award extensions,”

and the scores are also used to assess a particular PCA’s performance relative to other PCAs and

thereby allocate quarterly bonuses. Id. ¶¶ 54, 56. The CPCS score is measured out of 100

points, with 10 points allocated based on administrative resolutions, 20 points allocated based on

total accounts serviced, and 70 points allocated based on dollars collected. Id. In addition,

because the Small Business Act “encourages prime contractors to award subcontracts to small

companies,” certain ED PCA task orders—like the ones at issue in this suit—contain incentives

for prime contractors to subcontract a percentage of their work to small business concerns. Id. ¶

3 7. These incentives can take the form of additional points added to the prime contractor’s CPCS

ranking. Id. ¶ 55.

Additionally, in furtherance of the government’s efforts to help “ensure the continued

vitality of small businesses,” id. ¶ 2, ED offers small businesses the opportunity to either

subcontract with existing ED PCA contractors or to contract directly via small business set aside

contracts, id. ¶ 57. Where subcontracting occurs, the subcontractor serves as a “vendor to ED

PCA prime contractors to work on core collection services.” Id.

On May 29, 2008, ED issued the PCA solicitation on which this case is based:

Solicitation No. ED-08-R-0052. Id. ¶ 52. Interested companies submitted proposals by June 26,

2008. Id. A total of twenty-two PCAs received ED contracts (e.g., task orders). Id. Of the

PCAs receiving such task orders, seventeen were “unrestricted” in size, and five were small, or

“set-aside” PCAs, id., reflecting the government’s efforts to provide “set-aside contracts . . .

exclusively for small businesses to bid on,” id. ¶ 2. 3 While the task orders were active, ED

provided incentives for prime contractors to subcontract “no less than 10% of their work to small

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