Paulette Titus-Morris v. Banc of America Card Servicing

512 F. App'x 213
CourtCourt of Appeals for the Third Circuit
DecidedJanuary 31, 2013
Docket12-3144
StatusUnpublished
Cited by7 cases

This text of 512 F. App'x 213 (Paulette Titus-Morris v. Banc of America Card Servicing) is published on Counsel Stack Legal Research, covering Court of Appeals for the Third Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Paulette Titus-Morris v. Banc of America Card Servicing, 512 F. App'x 213 (3d Cir. 2013).

Opinion

OPINION

PER CURIAM.

In 2009, Paulette Titus-Morris filed a pro se complaint in the United States District Court for the District of Delaware against her former employer, Banc of America Card Servicing Corp. (“the Bank”), alleging that her termination was the result of employment discrimination and retaliation in violation of Title VII of the Civil Rights Act of 1964. The Bank moved for summary judgment, asserting that Titus-Morris’s termination was the lawful result of her substandard job performance. On March 30, 2012, the District Court granted the Bank’s motion. On July 27, 2012, Titus-Morris filed this appeal.

We have jurisdiction under 28 U.S.C. § 1291. 1 We exercise plenary review over the District Court’s decision granting summary judgment, using the same standard applied by the District Court. See Alcoa, Inc. v. United States, 509 F.3d 173, 175 (3d Cir.2007). Summary judgment is appropriate when the movant demonstrates “that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.” Fed. R.Civ.P. 56(a). For the following reasons, we will affirm.

I.

From 2003 until her termination in 2007, Titus-Morris worked for the Bank as a *216 fraud analyst. 2 Her job was to review potentially fraudulent credit card applications and render decisions approving or denying them. The Bank evaluated her performance using standardized metrics based on (1) the number of approval or denial decisions she made per hour (“productivity level”); and (2) the quality of those decisions (“quality level”). Fraud analysts were expected to maintain a productivity level of at least 90 percent of the standard rate and a quality level of at least 96 percent of the standard rate. In November 2006, Titus-Morris’s productivity level did not meet the Bank’s requirements. In December 2006, her quality level did not meet the Bank’s requirements. Titus-Morris’s manager thereafter informed her that she would be given a final warning if she underperformed for a third consecutive month. In January 2007, neither Titus-Morris’s productivity level nor her quality level met the Bank’s requirements.

On February 2, 2007, Titus-Morris requested a meeting with Steve Ryder, the Bank’s Operational Director for Fraud Application Prevention. During the meeting, Titus-Morris expressed complaints about several of her former managers, alleging that she had been subjected to various instances of religious, sexual, and racial discrimination during the course of her employment. Ryder informed Titus-Morris that he would look into her allegations. He also told her that the Bank was in the process of determining what course of action to pursue in light of her substandard job performance for three consecutive months. On February 5, 2007, Ryder followed up with Titus-Morris’s former managers and concluded that her complaints were meritless. On February 8, 2007, he met with Titus-Morris to administer a final warning for failure to meet performance expectations. He also informed Titus-Morris that he had met with her managers and concluded that the complaints she made on February 2 were baseless. Shortly after the February 8 meeting with Ryder, Titus-Morris sent an email to the Bank’s CEO and Card Services Executive in which she repeated substantially the same complaints about her managers that she had presented to Ryder. Mark Morris, a human resources official at the Bank, investigated Titus-Morris’s complaints and, on February 21, 2007, informed her that her allegations were unsubstantiated and that the performance warnings that had recently been issued against her were justified and would stand.

Titus-Morris’s productivity level for February 2007 fell far below the Bank’s requirements. On March 2, 2007, Ryder again met with Titus-Morris to discuss her performance. Thereafter, for the first two weeks of March, Titus-Morris’s productivity level remained far below the Bank’s requirements. On March 16, 2007, Ryder informed Titus-Morris that she was terminated due to continued substandard job performance. Following her termination, Titus-Morris filed with the Delaware Department of Labor a Charge of Discrimination, which was later transferred to the Equal Employment Opportunity Commission (“EEOC”). The EEOC was unable to determine that the Bank had violated Title VII and issued a right-to-sue letter. Titus-Morris thereafter filed in the District Court a pro se civil rights complaint under Title VII.

II.

We analyze Titus-Morris’s discrimination and retaliation claims under Title VII *217 according to the familiar burden-shifting framework established by McDonnell Douglas Corp. v. Green, 411 U.S. 792, 802, 93 S.Ct. 1817, 36 L.Ed.2d 668 (1973). See Pamintuan v. Nanticoke Mem’l Hosp., 192 F.3d 378, 385-86 (3d Cir.1999). Under the McDonnell Douglas framework, Titus-Morris bore the initial burden of establishing a prima facie case of a Title VII violation. See McDonnell Douglas, 411 U.S. at 802, 93 S.Ct. 1817. If she succeeded, the burden then would shift to the Bank to “articulate some legitimate, nondiscriminatory reason” for her termination. See id. Titus-Morris would then have an opportunity to prove by a preponderance of the evidence that the legitimate reason for her termination offered by the Bank was a pretext. See Jones v. Sch. Dist. of Phila., 198 F.3d 403, 410 (3d Cir.1999).

We agree with the District Court that Titus-Morris has not established a prima facie ease of Title VII discrimination arising from her termination. To establish such a prima facie case, she needed to show that (1) she belongs to a protected class; (2) she was qualified for the position she sought to retain; (3) she was subjected to an adverse employment action; and (4) the action occurred under circumstances giving rise to an inference that the adverse action was taken because of her membership in the protected class. See Makky v. Chertoff, 541 F.3d 205, 214 (3d Cir.2008). The Bank concedes that Titus-Morris belongs to a protected class, and that her termination constituted an adverse employment action. We also agree with the District Court that a reasonable jury could conclude that she was qualified for the position she sought to retain, considering her ability to periodically meet the Bank’s performance expectations in the years pri- or to her termination. However, we conclude that no reasonable factfinder could conclude that Titus-Morris’s termination occurred under circumstances giving rise to an inference of discrimination.

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512 F. App'x 213, Counsel Stack Legal Research, https://law.counselstack.com/opinion/paulette-titus-morris-v-banc-of-america-card-servicing-ca3-2013.