Patterson v. American Income Life Insurance Co

District Court, E.D. Arkansas·Decided October 30, 2020·No. 4:19-cv-00918·Unknown

Opinion

THE UNITED STATES DISTRICT COURT EASTERN DISTRICT OF ARKANSAS CENTRAL DIVISION

AUDRA PATTERSON, Individually and on Behalf of All Others Similarly Situated PLAINTIFF

v. Case No. 4:19-cv-00918-KGB

AMERICAN INCOME LIFE INSURANCE CO. and AARON BLAKE RALSTON DEFENDANTS

ORDER

Before the Court are the motion to compel individual arbitration and stay the case filed by defendant American Income Life Insurance Company (“AILIC”) (Dkt. No. 6) and the motion to compel individual arbitration filed by defendant Aaron Blake Ralston (collectively with AILIC, “defendants”) (Dkt. No. 9). Also before the Court is AILIC’s motion for leave to file reply in support of its motion to compel individual arbitration and stay the case (Dkt. No. 13). AILIC also filed a notice of supplemental authority related to issues raised in the pending motions (Dkt. No. 19). For the following reason, the Court grants the motion for leave to file reply, has considered the reply, grants AILIC’s motion to compel individual arbitration and stay the case, and grants in part and denies in part Mr. Ralston’s motion to compel individual arbitration. I. Factual And Procedural History On December 19, 2019, plaintiff Audra Patterson, individually and on behalf of all others similarly situated, filed a complaint against her former employer, AILIC, and Mr. Ralston, the owner of a branch of AILIC, alleging violations of the minimum-wage provisions of the Fair Labor Standards Act of 1938 (“FLSA”), 29 U.S.C. §§ 201–219, and the Arkansas Minimum Wage Act (“AMWA”), Ark. Code Ann. §§ 11-4-201 to 11-4-222 (Dkt. No. 1). Specifically, Ms. Patterson alleges that she worked as an insurance sales worker for a branch of AILIC owned and operated by Mr. Ralston (Id., ¶¶ 13, 19–20). Ms. Patterson explains that, upon hire, defendants required her and other similarly situated new hires to attend a five-day training, the purpose of which was to familiarize new hires with defendants’ life insurance plans, teach them sales tactics, and explain how they would be paid (Id., ¶¶ 21–23). Ms. Patterson claims that, because defendants classified

her and similarly situated insurance sales workers as independent contractors, they were not paid for time spent in training (Id., ¶¶ 24–25). Ms. Patterson further claims that her “and similarly situated insurance sales workers’ relationships with Defendants followed the normal path of employees, not independent business owners.” (Id., ¶ 26). According to Ms. Patterson, although she “and similarly situated employees may have been classified as exempt from the FLSA for purposes of their regular sales duties,” they “were neither engaging in exempt duties nor earning commissions during the week they spent in training” (Id., ¶ 31). Ms. Patterson insists that defendants “knew or should have known” that she “and similarly situated employees were working hours for which they were not compensated.” (Id., ¶ 32). On February 18, 2020, AILIC filed a motion to compel individual arbitration and stay the

case, contending that Ms. Patterson entered into a valid arbitration agreement with AILIC that covers all claims in this action (Dkt. No. 6). That same day, Mr. Ralston filed a motion to compel individual arbitration, taking the position that Ms. Patterson’s arbitration agreement with AILIC also covers the claims asserted against him (Dkt. No. 9). Ms. Patterson filed a response in opposition to the motions to compel individual arbitration on March 2, 2020 (Dkt. No. 11). No motion for conditional certification has been filed. In support of its motion to compel individual arbitration, AILIC submits the affidavit of Debra Gamble, Senior Vice President of Agency for AILIC (Dkt. No. 6-1, Declaration of Debra Gamble). Ms. Gamble avers as follows. Ms. Patterson contracted to sell AILIC insurance to prospective customers in Arkansas (Id., ¶ 3). In the usual course of its business, AILIC maintains a file for each of the independent sales agents who contract with the company, and Ms. Gamble reviewed Ms. Patterson’s agent file (Id., ¶¶ 2–3). On February 20, 2019, AILIC sent an invitation from AILIC’s Agent Appointment Automation System to Ms. Patterson’s e-mail address, inviting

her to complete her on-boarding paperwork and providing her with a link to the Agent Appointment Automation System (Id., ¶ 4).1 AILIC’s Agent Appointment Automation System allows the user to complete electronically all on-boarding forms, including a sales agent contract (the “Agent Contract”) (Id., ¶ 5). The user is required to input her signature into the automation system and to indicate her agreement by assenting to the placement of that signature on each on- boarding document that requires a signature, including the Agent Contract (Id.). Ms. Patterson electronically signed her Agent Contract on February 21, 2019 (Id., ¶ 6).2 The entire Agent Contract was presented for Ms. Patterson’s review, and Ms. Patterson was required to agree by assenting to the placement of her signature on the Agent Contract (Id.). Ms. Patterson’s Agent Contract was countersigned by AILIC on March 6, 2019, and became effective on that date (Id., ¶ 7). Ms. Patterson’s Agent Contract was terminated effective June 17, 2019 (Id, ¶ 8).3

The Agent Contract provides, as relevant here, that: ARBITRATION

In the event of any dispute or disagreement, whether arising out of or relating to this Contract or otherwise, . . . the Parties to the dispute shall use their best efforts to settle such disputes. . . .

1 A copy of AILIC’s invitation to Ms. Patterson is attached as part of Exhibit B to the Declaration of Debra Gamble (Dkt. No. 6-3, at 2–3). 2 A copy of the Agent Contract executed between Ms. Patterson and AILIC and Mr. Ralston is attached as part of Exhibit B to the Declaration of Debra Gamble (Dkt. No. 6-3, at 4–12). 3 A copy of AILIC’s termination letter is attached as Exhibit C to the Declaration of Debra Gamble (Dkt. No. 6-4). If the Parties do not reach a just solution by negotiation as described above, then upon written notice by one Party to another, all disputes, claims, questions and controversies of any kind or nature arising out of or relating to this Contract, any alleged violation of any state or federal statute, regulation, law or order of any kind, and/or the agent’s relationship as an independent contractor and not an employee (including, without limitation, claims for wrongful termination, discrimination, wage-and-hour violations, or any other claim based on an alleged employment relationship), regardless of whether they are brought by or against the Company, the Agent, or the State General Agent, except a dispute relating to the enforceability of this agreement to arbitrate, shall be submitted to binding arbitration under the substantive rules of the Federal Arbitration Act (“FAA”), to be administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Rules then in effect. . . . Arbitration shall be on an individual, not a class, collective, representative, or private attorney general basis. . . . Aside from issues relating to arbitration or the enforceability of this agreement to arbitrate, all issues relating to any dispute, claim, or controversy arising out of or relating to this Contract shall be governed by and decided in accordance with the internal laws of the State of Texas, without regard to its choice-of-law rules.

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Patterson v. American Income Life Insurance Co, (E.D. Ark. 2020).

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