Patricia Kennedy v. Floridian Hotel, Inc.

998 F.3d 1221
Court of Appeals for the Eleventh Circuit·Decided May 27, 2021·No. 20-10648·Published·Cited by 98 cases

Opinion

[PUBLISH]

IN THE UNITED STATES COURT OF APPEALS

FOR THE ELEVENTH CIRCUIT

No. 20-10648

D.C. Docket No. 0:18-cv-62486-UU

PATRICIA KENNEDY, Plaintiff-Appellant,

versus

FLORIDIAN HOTEL, INC., Defendant-Appellee.

Appeal from the United States District Court for the Southern District of Florida

(May 27, 2021)

Before LAGOA, HULL and MARCUS, Circuit Judges. HULL, Circuit Judge:

Patricia Kennedy (“Kennedy”) appeals the district court’s dismissal of her complaint against Floridian Hotel, Inc. (“Floridian”), a hotel owner and operator.

Kennedy, who has a disability, alleged Floridian violated Title III of the Americans with Disabilities Act (“ADA”) based on barriers to access she encountered at the hotel property (Count I) and deficiencies in its online reservation system (Count II). This is Kennedy’s second ADA lawsuit against Floridian as to its online reservation system.

Early in this second lawsuit, the district court dismissed Count II for improper claim splitting, given that Kennedy had made a claim in her first lawsuit about Floridian’s online reservation system. Later, after some discovery, the district court dismissed Count I with prejudice for lack of subject matter jurisdiction, concluding Kennedy did not have standing to seek injunctive relief. After careful review and with the benefit of oral argument, we affirm both dismissals by the district court, but remand for the sole purpose of the district court’s revising the dismissal of Count I to be without prejudice.

I. PRIOR LAWSUIT

In March 2018, Kennedy filed her first ADA action against Floridian (hereinafter Floridian I). 1 In her amended complaint in Floridian I, Kennedy alleged that Floridian’s online reservation system, operated through the floridianhotel.com website, was not in compliance with the ADA and guidelines

1 See Kennedy v. Floridian Hotel, Inc., No. 1:18-cv-20839-UU, ECF No. 1 (S.D. Fla.

March 5, 2018).

covering hotel reservation systems in 28 C.F.R. § 36.302(e)(1), because it failed to indicate whether hotel guest rooms, common areas, and amenities were accessible to individuals with disabilities.2 Kennedy sought declaratory and injunctive relief as well as attorney’s fees and costs.

In December 2018, the district court dismissed Floridian I for lack of jurisdiction. The district court concluded Kennedy lacked standing to pursue injunctive relief under the ADA because she had failed to demonstrate a real and immediate threat of future injury. Kennedy appealed the Floridian I dismissal order, but she later voluntarily dismissed her appeal.

II. INSTANT LAWSUIT

While the first lawsuit was pending, Kennedy filed the instant lawsuit in October 2018. The record in the instant lawsuit includes Kennedy’s 2018 deposition testimony from her prior action in Floridian I and her 2019 deposition testimony and her three declarations filed in this action. A. Parties Kennedy is an individual with a disability within the meaning of the ADA.

2 These guidelines require places of lodging to: (1) ensure individuals with disabilities can make reservations for accessible rooms in the same manner as persons who do not need such rooms; (2) identify and describe accessible features so that individuals with disabilities can assess whether their accessibility needs are met; (3) ensure accessible guest rooms are held for use by individuals with disabilities until all other guest rooms are full; (4) reserve accessible guest rooms upon request; and (5) guarantee that an accessible guest room that has been reserved is held for the reserving customer. 28 C.F.R. § 36.302(e)(1).

As the result of a spinal injury, she cannot walk more than a few steps or stand without assistance. She must use a wheelchair, cane, or other support. Kennedy is an ADA advocate and a “tester” who visits places of public accommodation to monitor their compliance with the ADA. The district court took judicial notice of her filing more than 250 ADA cases in the Southern District of Florida since this lawsuit was filed in October 2018.

Floridian owns and operates the Floridian Hotel (the “Hotel”) in Homestead, Florida, which is a place of public accommodation under the ADA. Through its website, floridianhotel.com, and third-party websites, Floridian operates an online reservation system (“ORS”) that allows individuals to book rooms and obtain information about the Hotel. Kennedy resides in Tamarac, Florida, which is about 50 to 60 miles from the Hotel. B. Hotel and Website Visits Prior to filing Floridian I, Kennedy visited Floridian’s website because she “needed to go down to Miami” to visit a friend “in the Keys” and was searching for a place to stay. At her deposition in Floridian I, she could not recall the friend’s name or when she was planning to visit, and she could not provide his exact location. Kennedy cancelled the trip and did not make firm plans to reschedule it.

On October 8–9, 2018—just before filing this lawsuit—Kennedy visited the

Hotel in person for the first time. Kennedy spent approximately two to three hours at the Hotel. Kennedy testified that she visited the Hotel because it was in Homestead, and that she had been trying to go to the Redlands Blues and Barbecue Festival (the “blues festival”) in Homestead—which is held in April—for several years. When asked why she visited the Hotel in October if the blues festival was in April, Kennedy testified she did not recall.

On October 11, 2018, Kennedy attempted to make an online reservation at the Hotel for April 6–7, 2019. She was unable to do so and called the Hotel, which advised her that she could not book a room online that far in advance. Kennedy acknowledges that this October reservation attempt was not connected to her decision to attend the blues festival. C. Blues Festival and Travel to Homestead Kennedy never purchased tickets for the 2019 blues festival and could not remember when she first heard of it or exactly where it was held. Kennedy did not attend the 2019 blues festival due to illness. Kennedy testified that she intended to go back to the Hotel “[f]or that Blues and Barbecue thing for sure” and wanted to go in 2020, but it would depend on how she was feeling.

As of September 2018, Kennedy had not stayed at any hotel in Homestead within the past year and was unsure if she had ever stayed before at a hotel in Homestead. In her 2019 deposition, Kennedy testified that: (1) she did not visit

Homestead often because it was “a ways” from her home; (2) she had not returned to the Hotel or the Homestead area since October 2018; and (3) since filing Floridian I, she had never visited her friend in the Keys, whose name she could still not remember.

In a declaration, however, Kennedy stated that she “frequently travel[s]

throughout Florida including Miami-Dade County and Homestead,” and that she has “been to Homestead approximately 100 times.” She also stated that when she travels any distance she will “normally spend the night in local hotels.” D. Hotel and Website Revisits as ADA Tester At her deposition in this lawsuit, Kennedy testified that she keeps a list on her computer of all lawsuits in the Southern District of Florida that she has been involved in, and that the list includes an approximation of when she returned to each subject property or website. She knows to go back and check websites based on settlement agreements stored on her computer, but she has no calendar system in place reminding her to revisit. She will revisit a property when she “need[s] to.”

In her declarations, Kennedy stated that as an ADA tester, she will “subsequently revisit each property or website to ascertain whether the ADA violations have been fixed.” In her third declaration, Kennedy further explained that in 2019, she implemented an improved system for tracking her cases, which included the case name and number, the “name and address of the property, [the]

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Patricia Kennedy v. Floridian Hotel, Inc., 998 F.3d 1221 (11th Cir. 2021).

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