Patricia Kennedy v. Floridian Hotel, Inc.

998 F.3d 1221
CourtCourt of Appeals for the Eleventh Circuit
DecidedMay 27, 2021
Docket20-10648
StatusPublished
Cited by98 cases

This text of 998 F.3d 1221 (Patricia Kennedy v. Floridian Hotel, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Eleventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Patricia Kennedy v. Floridian Hotel, Inc., 998 F.3d 1221 (11th Cir. 2021).

Opinion

USCA11 Case: 20-10648 Date Filed: 05/27/2021 Page: 1 of 29

[PUBLISH]

IN THE UNITED STATES COURT OF APPEALS

FOR THE ELEVENTH CIRCUIT ________________________

No. 20-10648 ________________________

D.C. Docket No. 0:18-cv-62486-UU

PATRICIA KENNEDY,

Plaintiff-Appellant,

versus

FLORIDIAN HOTEL, INC.,

Defendant-Appellee.

________________________

Appeal from the United States District Court for the Southern District of Florida ________________________

(May 27, 2021)

Before LAGOA, HULL and MARCUS, Circuit Judges.

HULL, Circuit Judge:

Patricia Kennedy (“Kennedy”) appeals the district court’s dismissal of her

complaint against Floridian Hotel, Inc. (“Floridian”), a hotel owner and operator. USCA11 Case: 20-10648 Date Filed: 05/27/2021 Page: 2 of 29

Kennedy, who has a disability, alleged Floridian violated Title III of the Americans

with Disabilities Act (“ADA”) based on barriers to access she encountered at the

hotel property (Count I) and deficiencies in its online reservation system (Count

II). This is Kennedy’s second ADA lawsuit against Floridian as to its online

reservation system.

Early in this second lawsuit, the district court dismissed Count II for

improper claim splitting, given that Kennedy had made a claim in her first lawsuit

about Floridian’s online reservation system. Later, after some discovery, the

district court dismissed Count I with prejudice for lack of subject matter

jurisdiction, concluding Kennedy did not have standing to seek injunctive relief.

After careful review and with the benefit of oral argument, we affirm both

dismissals by the district court, but remand for the sole purpose of the district

court’s revising the dismissal of Count I to be without prejudice.

I. PRIOR LAWSUIT

In March 2018, Kennedy filed her first ADA action against Floridian

(hereinafter Floridian I). 1 In her amended complaint in Floridian I, Kennedy

alleged that Floridian’s online reservation system, operated through the

floridianhotel.com website, was not in compliance with the ADA and guidelines

1 See Kennedy v. Floridian Hotel, Inc., No. 1:18-cv-20839-UU, ECF No. 1 (S.D. Fla. March 5, 2018).

2 USCA11 Case: 20-10648 Date Filed: 05/27/2021 Page: 3 of 29

covering hotel reservation systems in 28 C.F.R. § 36.302(e)(1), because it failed to

indicate whether hotel guest rooms, common areas, and amenities were accessible

to individuals with disabilities.2 Kennedy sought declaratory and injunctive relief

as well as attorney’s fees and costs.

In December 2018, the district court dismissed Floridian I for lack of

jurisdiction. The district court concluded Kennedy lacked standing to pursue

injunctive relief under the ADA because she had failed to demonstrate a real and

immediate threat of future injury. Kennedy appealed the Floridian I dismissal

order, but she later voluntarily dismissed her appeal.

II. INSTANT LAWSUIT

While the first lawsuit was pending, Kennedy filed the instant lawsuit in

October 2018. The record in the instant lawsuit includes Kennedy’s 2018

deposition testimony from her prior action in Floridian I and her 2019 deposition

testimony and her three declarations filed in this action.

A. Parties

Kennedy is an individual with a disability within the meaning of the ADA.

2 These guidelines require places of lodging to: (1) ensure individuals with disabilities can make reservations for accessible rooms in the same manner as persons who do not need such rooms; (2) identify and describe accessible features so that individuals with disabilities can assess whether their accessibility needs are met; (3) ensure accessible guest rooms are held for use by individuals with disabilities until all other guest rooms are full; (4) reserve accessible guest rooms upon request; and (5) guarantee that an accessible guest room that has been reserved is held for the reserving customer. 28 C.F.R. § 36.302(e)(1).

3 USCA11 Case: 20-10648 Date Filed: 05/27/2021 Page: 4 of 29

As the result of a spinal injury, she cannot walk more than a few steps or stand

without assistance. She must use a wheelchair, cane, or other support. Kennedy is

an ADA advocate and a “tester” who visits places of public accommodation to

monitor their compliance with the ADA. The district court took judicial notice of

her filing more than 250 ADA cases in the Southern District of Florida since this

lawsuit was filed in October 2018.

Floridian owns and operates the Floridian Hotel (the “Hotel”) in Homestead,

Florida, which is a place of public accommodation under the ADA. Through its

website, floridianhotel.com, and third-party websites, Floridian operates an online

reservation system (“ORS”) that allows individuals to book rooms and obtain

information about the Hotel. Kennedy resides in Tamarac, Florida, which is about

50 to 60 miles from the Hotel.

B. Hotel and Website Visits

Prior to filing Floridian I, Kennedy visited Floridian’s website because she

“needed to go down to Miami” to visit a friend “in the Keys” and was searching

for a place to stay. At her deposition in Floridian I, she could not recall the

friend’s name or when she was planning to visit, and she could not provide his

exact location. Kennedy cancelled the trip and did not make firm plans to

reschedule it.

On October 8–9, 2018—just before filing this lawsuit—Kennedy visited the

4 USCA11 Case: 20-10648 Date Filed: 05/27/2021 Page: 5 of 29

Hotel in person for the first time. Kennedy spent approximately two to three hours

at the Hotel. Kennedy testified that she visited the Hotel because it was in

Homestead, and that she had been trying to go to the Redlands Blues and Barbecue

Festival (the “blues festival”) in Homestead—which is held in April—for several

years. When asked why she visited the Hotel in October if the blues festival was in

April, Kennedy testified she did not recall.

On October 11, 2018, Kennedy attempted to make an online reservation at

the Hotel for April 6–7, 2019. She was unable to do so and called the Hotel, which

advised her that she could not book a room online that far in advance. Kennedy

acknowledges that this October reservation attempt was not connected to her

decision to attend the blues festival.

C. Blues Festival and Travel to Homestead

Kennedy never purchased tickets for the 2019 blues festival and could not

remember when she first heard of it or exactly where it was held. Kennedy did not

attend the 2019 blues festival due to illness. Kennedy testified that she intended to

go back to the Hotel “[f]or that Blues and Barbecue thing for sure” and wanted to

go in 2020, but it would depend on how she was feeling.

As of September 2018, Kennedy had not stayed at any hotel in Homestead

within the past year and was unsure if she had ever stayed before at a hotel in

Homestead. In her 2019 deposition, Kennedy testified that: (1) she did not visit

5 USCA11 Case: 20-10648 Date Filed: 05/27/2021 Page: 6 of 29

Homestead often because it was “a ways” from her home; (2) she had not returned

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Bluebook (online)
998 F.3d 1221, Counsel Stack Legal Research, https://law.counselstack.com/opinion/patricia-kennedy-v-floridian-hotel-inc-ca11-2021.