Parris v. Wyndham Vacations Resorts, Inc.

979 F. Supp. 2d 1069, 2013 WL 5719475, 2013 U.S. Dist. LEXIS 150474, 97 Empl. Prac. Dec. (CCH) 44,942
CourtDistrict Court, D. Hawaii
DecidedOctober 18, 2013
DocketCiv. No. 11-00258 SOM/BMK
StatusPublished
Cited by2 cases

This text of 979 F. Supp. 2d 1069 (Parris v. Wyndham Vacations Resorts, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Hawaii primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Parris v. Wyndham Vacations Resorts, Inc., 979 F. Supp. 2d 1069, 2013 WL 5719475, 2013 U.S. Dist. LEXIS 150474, 97 Empl. Prac. Dec. (CCH) 44,942 (D. Haw. 2013).

Opinion

ORDER GRANTING IN PART AND DENYING IN PART DEFENDANT’S MOTION FOR JUDGMENT ON THE PLEADINGS, OR, IN THE ALTERNATIVE, SUMMARY JUDGMENT (ECF NO. 93)

ORDER GRANTING IN PART AND DENYING IN PART DEFENDANT’S MOTION FOR JUDGMENT ON THE PLEADINGS OR, IN THE ALTERNATIVE, FOR SUMMARY JUDGMENT (ECF NO. 87)

SUSAN OKI MOLLWAY, Chief Judge.

I. INTRODUCTION.

In this employment discrimination case, Plaintiff John Parris sues Defendant Wyndham Vacation Resorts, Inc.,1 alleging that he has been demoted and harassed in the workplace as a result of his age. Wyndham moves for judgment on the pleadings or, in the alternative, summary judgment, on all claims asserted in the Complaint. Because Wyndham’s motion asks the court to assess evidence, the court treats it as a motion for summary judgment.

In his memorandum in opposition to Wyndham’s motion, Parris offers to voluntarily dismiss Counts I (Title VII) and IV (Intentional Infliction of Emotional Distress). See Plaintiff’s Memorandum in Opposition to Defendant’s Motion for Summary Judgment at 6, 24, ECF 105. Parris also expressly states in his memorandum that he is not making a retaliation claim in this case. Id. at 20.

[1071]*1071The remaining claims before the court on the present motion are for violations of the Age Discrimination in Employment Act, 29 U.S.C. § 623, and Haw.Rev.Stat. § 378-2. (Counts II and III, respectively). Under these statutes, Parris advances both disparate treatment and hostile work environment claims based on age discrimination. The court grants Wyndham’s motion in part and denies it in part. Summary judgment is denied with respect to Parris’s disparate treatment claims under federal and state law, but granted in favor of Wyndham on his hostile work environment claims.

II. FACTUAL BACKGROUND.

From October 2005 to March 2009, John Parris was employed by Wyndham Vacation Resorts, a for-profit company that sells vacation timeshares. See Declaration of John Parris ¶¶ 7-11, Sept. 10, 2013, ECF No. 106-4. Parris’s job was to give presentations, known in the industry as “tours,” about Wyndham properties to individuals who agreed to attend in exchange for free gifts. See Declaration of Jonathan O’Neil, June 26th, 2013, ECF No. 94-1. Parris first worked as a “front-line” sales representative and then as a “front-line” sales manager and senior sales manager in the company’s Waikiki branch. Id. The role of the front-line division is to sell Wyndham timeshare interests to new customers; by contrast, the “in-house” division sells to individuals who already own Wyndham interests. See Declaration of Michael Turolla ¶ 3, June 24, 2013, ECF No. 94-2. At Wyndham, underperforming sales managers are often terminated, and there is high turnover. O’Neil Decl. ¶ 6.

In April 2007, Parris was promoted to sales manager and, in September 2008, to the newly created position of senior sales manager of the front-line division. Parris Decl. ¶¶ 8, 11. In early September, just before Parris’s promotion, Charles Barker was named Vice President of Sales and Marketing in Oahu. In this role, Barker was responsible for overseeing both front-line and in-house operations, and was Parris’s immediate supervisor. Turolla Decl. ¶ 8. Barker reported to Mark Pollard, who was the Area Vice President and “responsible for oversight of Kona, Oahu, Maui and Waikiki.” Pollard reported to Michael Turolla, who was Wyndham’s Senior Vice President for Sales and Marketing for all of Hawaii. Id. ¶ 3. According to Turolla, Barker “approved the appointment of Parris ... as [a] Senior Sales Manager under him.” Id. ¶ 8.

Sales representatives and managers at Wyndham are assessed on their “Average Volume Per Guest,” or APG. APG is derived by dividing an agent’s net sales revenue by the number of sales “tours” assigned to the agent in a given period. O’Neil Decl. ¶ 6. Having an APG below a certain level can cause an employee to be placed on “specific performance,” which is a probationary period during which an employee is supposed to increase his or her APG or face possible demotion or termination. Id. ¶ 7.

Soon after Barker’s arrival, Pollard “strongly suggested” to him that Parris be placed on specific performance because of his low APG. Turolla Decl. ¶ 8; see also Email from Mark Pollard to Charles Barker, October 02, 2008, ECF No. 94-8. On October 2, 2008, Parris was placed on specific performance. ECF No. 94-8. Nevertheless, Parris finished 2008 as the front-line manager with the eighth highest APG in the entire company for the calendar year. See Top 25 Sales Managers by APG 2008, ECF No. 106-28. This meant Parris was ranked third among the four Waikiki front-line managers. Id. In 2007, Parris had finished first overall in the company [1072]*1072on this measure. See Top 25 Sales Managers by APG 2007, ECF No. 106-7.

On January 8, 2009, Parris was called into the office to speak with Barker and the Regional Director of Human Resources, Andrea Ward. Parris Decl. ¶ 50. At the meeting, Parris was accused of “having many complaints against him” and “giving away free incentives,” though, according to Parris, neither Barker nor Ward was able to substantiate these claims. Id. The following day, Parris was demoted to sales manager. Id. ¶ 51; see also Email from Charles Barker, January 08, 2009, ECF. No. 94-9.

A few days later, Parris sent an email to Barker, complaining that his name had been put on contracts for transactions that he had no involvement with. Id. ¶ 52. On January 12, 2009, Barker called Parris into his office, allegedly “berated [him] for having sent the email,” and stated that Parris and an older colleague, Jose Henao, were “lucky to have [their] jobs at [their] age because Ms. Ward wanted to fire both of [them].” Id. ¶ 54.

Later that week, on January 17, 2009, Barker allegedly again “berated” Parris, this time for the low sales numbers Parris’s team had attained that day. Id. ¶ 56. As a result of their confrontation, Parris says he was “suspended [ ] on the spot for one week and then informed [ ] that [Barker’s] name [would be] on all of [Parris’s] team’s deals during [his] absence.” Id. Barker also sent Turolla and other senior management an email detailing the incident and describing Parris’s demeanor as “extremely negative.” See Email from Charles Barker to Michael Turolla, Andrea Ward, and John Gonsalves, January 17, 2009, ECF 94-9. Parris responded by sending an email to the Executive Vice President of Human Resources, Kent Keoppel, disputing Barker’s decision, and describing Barker’s behavior during their conversation as “bizarre,” See Email from John Parris to Kent Keoppel, January 17, 2009, ECF No. 106-31. Parris was eventually given credit for the sales his team achieved in his absence. Complaint ¶48, ECF 94-5.

On February 24, 2009, Parris was once again placed on specific performance for his low APG. His team’s APG for the prior month had been $1211. See Sales Efficiency Report 01/23/09-02/23/09, ECF No. 106-39. This placed Parris fifth among the seven front-line and in-house managers working during that month. Id.

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979 F. Supp. 2d 1069, 2013 WL 5719475, 2013 U.S. Dist. LEXIS 150474, 97 Empl. Prac. Dec. (CCH) 44,942, Counsel Stack Legal Research, https://law.counselstack.com/opinion/parris-v-wyndham-vacations-resorts-inc-hid-2013.