Owens v. Northern Tier Retail LLC

CourtDistrict Court, D. Minnesota
DecidedMarch 24, 2021
Docket0:19-cv-02048
StatusUnknown

This text of Owens v. Northern Tier Retail LLC (Owens v. Northern Tier Retail LLC) is published on Counsel Stack Legal Research, covering District Court, D. Minnesota primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Owens v. Northern Tier Retail LLC, (mnd 2021).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MINNESOTA CIVIL NO. 19-2048(DSD/HB)

LaToya Owens,

Plaintiff,

v. ORDER

Northern Tier Retail LLC d/b/a Speedway,

Defendant.

Lucas Kane, Esq. and Fabian May & Anderson PLLP, 1625 Medical Arts Building, 825 Nicollet Mall, Minneapolis, MN 55402, counsel for plaintiff.

Marko J. Mrkonich, Esq., Grant D. Goerke, Esq. and Littler Mendelson P.C., 80 South 8th Street, Suite 1300, Minneapolis, MN 55402, counsel for defendant.

This matter is before the court upon the motion for summary judgment by defendant Northern Tier Retail LLC, d/b/a Speedway. Based on a review of the file, record and proceedings herein, and for the following reasons, the court grants the motion.

BACKGROUND This employment dispute arises out of plaintiff LaToya Owens’s tenure as a Speedway employee. Speedway owns and operates gas stations and convenience stores throughout Minnesota. In April 2018, Speedway hired Owens as a customer service representative (CSR) at Store #4290 in Coon Rapids. Speedway paid Owens $11.00 per hour and scheduled her to work approximately twenty-five hours per week. Owens Dep. at 64:4-9. Owens was supervised by store manager William Vanover.

Vanover Dep. at 16:3-8. Vanover was responsible for ensuring store safety for customers and employees, monitoring sales and inventory, implementing company programs, and completing daily paperwork. Bergen Dep. at 28:13-18. Vanover also supervised store staff, including CSRs, and determined daily tasks for each CSR. Id. at 28:19-29:3, 55:7-57:18. Vanover was supervised by district manager, Dave Bergen. Id. at 19:17-20:6. Owens received and reviewed a copy of the CSR job description when she began her employment. Id. 75:13-23. According to that description, CSRs are required “to perform repeatedly and for extended periods of time: bending, standing, reaching, climbing, twisting/turning, pushing/pulling, squatting/kneeling/stooping,

walking, and grasping” and “to occasionally lift up to 50 pounds.” ECF No. 31-1, at 224. CSRs serve customers in the store and perform various physical tasks, including mopping floors, emptying trash bins, shoveling snow, stocking shelves, retrieving products, managing food and beverage stations, and cleaning bathrooms. See id. at 222-24; see also Bergen Dep. at 34:17-22. CSRs may work a shift alone or together with another CST. Bergen Dep. at 35:3-

2 36:22. The amount of time spent doing each task during a particular shift varies depending on the time of day and traffic in the store. Id. at 35:4-22.

Owens agrees that the CSR description accurately depicts her daily work for Speedway. Owens Dep. at 156:4-12. Owens estimates that she spent most of her time as CSR standing behind the cash register. Id. at 156:13-18. She also changed coffee urns as many as five times per shift, changed and cleaned the roller grills as many as three times per shift, checked bathrooms every half hour, and cleaned as needed. Id. at 157:2-10, 157:20-22, 158:13-24. Owens also changed trash bags, some of which weighed more than ten pounds. Id. at 159:8-160:9. On July 11, 2018, Owens was injured while doing computer training in the store’s back office. Owens Workers’ Comp. Dep. (WC Dep.) at 30:13-20. Vanover previously advised Owens that the

chair in the office was broken, but she decided to sit on it anyway. Id. at 31:7-12. The chair ultimately collapsed, and Owens fell, hitting her back and shoulder on the cement floor. Id. at 31:15-23. She was able to resume her training after falling. Owens Dep. at 36:8-10. After a few minutes, Owens reassembled the chair and sat down again. See Goerke Aff. Ex. D; Owens Dep. at 36:11-13, 46:9-20. Owens told Vanover that she had

3 fallen, denied that she was injured, and completed her shift. Owens Dep. at 36:14-15, 103:12-104:9. Owens worked nine shifts over the next two weeks without complaint. Id. at 36:14-37:2; ECF No. 28-3, at 141. On July 22,

2018, Owens told Vanover for the first time that she injured her shoulder and back when she fell on July 11th and that she needed to go the emergency room. ECF No. 28-3, at 141; Vanover Dep. at 97:8-98:8. She also mentioned that a friend told her that she could receive workers’ compensation for her injury. Vanover Dep. at 84:11-15. Vanover advised Owens to call Speedway’s medical hotline, and she did so. ECF No. 28-3, at 141. Owens then went to the hospital where she was diagnosed with a soft-tissue injury, specifically a strain of her right shoulder and acute midline low back pain without sciatica. ECF No. 28-3, at 14. The doctor did not feel her X-ray or examination warranted an MRI. Id. at 13.

She was prescribed Flexeril and discharged. Id. Owens saw her primary care physician the next day, and he determined that she had “right-side low back pain without sciatica.” Id. at 16. He noted that Owens requested an MRI and “work restrictions.” Id. at 18. He did not believe that an MRI was warranted and recommended that she continue working. Id. at 19. He did refer her, however, to an occupational medicine

4 consult. Id. Owens was “not happy” with the doctor’s recommendations and told him she planned to get a second opinion. Id.

On July 25, 2018, Owens saw an occupational medicine physician’s assistant, who diagnosed her with acute low back pain. Id. at 22. The physician’s assistant recommended physical therapy and the following work restrictions: no lifting, pulling, or pushing more than ten pounds; alternate between sitting and standing with no prolonged standing longer than thirty minutes; minimize bending and twisting motions; and use of a sturdy work chair. Id. at 24. The physician’s assistant was optimistic that Owens’s “symptoms will likely improve with current treatment plan and that restrictions will be loosened at next visit.” Id. Owens scheduled a follow-up appointment for August 8, 2018. Id. at 146. Owens reported to work the same day and gave the restrictions

to Vanover. Owens Depo. at 48:14-22. Vanover permitted Owens to use a chair behind the counter during her shift that day. Id. at 48:22-49:8. Owens nevertheless stood for most the shift and only sat down for “a couple minutes” because of a “flare-up.” Id. at 49:7-13. The next day, Vanover emailed Owens’s restrictions to Bergen, human resources representative Jason Hamen, safety specialist

5 Michael Baker, and Speedway’s claims department. ECF No. 28-3, at 26. Vanover explained that, in his view, the restrictions could not be reasonably accommodated given her job duties:

There is no way that we can accommodate her restrictions since she is a CSR that requires serving customers to include changing out coffee, roller grill, bathrooms, trash, sweeping and mopping, ringing out customers, and so forth. I need guidance on how you would like to proceed since this is sensitive in nature. I do not want her to be on the schedule if it is going to violate her restrictions and caus[e] further injuries that she is claiming to have. Please let me know as soon as possible. She is scheduled to work today but I need to take her off the schedule until a follow up is done and the restrictions [have] been lifted.

Id. at 27. Hamen agreed that Owens’s restrictions could not be accommodated and asked Priscilla Galvan-Marchan, the assigned Insurance Claims Administrator, to “advise on next steps.” Id. at 26. Galvan-Marchan responded that she would notify Speedway’s workers’ compensation carrier so that Owens could start on “Temporary Total Disability.” Id. at 25. Later that day, Owens came to the store to discuss matters with Vanover. Owens surreptitiously recorded the conversation on her cell phone. Id. at 144-45. During the meeting, Vanover provided Owens with a return-to-work form and explained the process by which she could return to work, as directed by a health care provider. Id.; Owens Dep.

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Owens v. Northern Tier Retail LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/owens-v-northern-tier-retail-llc-mnd-2021.