Overby v. Northside Hospital, Inc.

CourtDistrict Court, N.D. Georgia
DecidedAugust 21, 2023
Docket1:21-cv-05256
StatusUnknown

This text of Overby v. Northside Hospital, Inc. (Overby v. Northside Hospital, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. Georgia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Overby v. Northside Hospital, Inc., (N.D. Ga. 2023).

Opinion

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF GEORGIA ATLANTA DIVISION

SUSANNAH OVERBY, Plaintiff, v. CIVIL ACTION NO. 1:21-cv-05256-JPB NORTHSIDE HOSPITAL, INC., Defendant.

ORDER

This matter comes before the Court on the Magistrate Judge’s Final Report and Recommendation [Doc. 58]. This Court finds as follows: FACTUAL BACKGROUND This case arises from Susannah Overby’s employment and subsequent discharge from Northside Hospital, Inc. The Report and Recommendation (“R. & R.”) sets forth the facts of this case in considerable detail. See [Doc. 58, pp. 2–25]. The Court incorporates those facts by reference herein and below reviews Susannah Overby’s (A) Employment, Performance and Supervisors; (B) Family and Medical Leave Act (“FMLA”) Leave Requests; and (C) Termination of Employment. A. Employment, Performance and Supervisors Overby began her employment with Northside Hospital, Inc. (“Northside”) on July 31, 2000. [Doc. 58, p. 4]. Most recently, Overby served as a Manager for Northside’s Financial Planning and Analysis Department, a position she began in

2018. Id. In that role, Overby reported to Ryan Cliett, the Financial Planning and Analysis Director. Id. Overby testified that she and Cliett initially had a good working relationship but that his demeanor changed around June 2018, when he

became dismissive, condescending and irritable. Id. at 5. Overby received an annual performance review from Cliett for the period of October 1, 2017, through September 30, 2018. Id. Overby received a rating of 3.12 out of 5.0 , indicating that she “Met Objectives and Standards.” Id. Cliett

also completed Overby’s final performance review with Northside, which covered the period of October 1, 2018, through September 30, 2019. Id. There, Overby received a rating of 3.53 out of 5.0, again indicating that she “Met Objectives and

Standards.” Id. After this performance review, Overby received a raise and a bonus. Id. at 6. Nonetheless, Cliett testified that Overby was the lowest-ranked manager of his direct reports during the time that he supervised her. Id. In fall 2019, Billy Wright replaced Cliett as Overby’s supervisor following a

merger between Northside and Gwinnett Health System. Id. at 7. Cliett did not discuss his assessment of Overby’s performance with Wright prior to the transfer. Id. at 8. Wright held weekly one-on-one meetings with Overby to receive reports on her progress, and Wright also met regularly with Cliett to discuss Wright’s direct reports. Id. at 10–11. Overby testified that Wright provided positive

feedback and encouragement during their weekly meetings. Id. at 11. However, Wright prepared a memorandum dated March 9, 2020, about Overby’s performance. [Doc. 46-12]. In that memorandum, Wright stated that he had

observed Overby’s “low productivity” and intermittent absences for a period of four months. Id. at 4. He also stated that an email audit showed little workload traffic.1 Id. Wright never shared these alleged performance issues with Overby, and

Overby testified that neither Cliett nor Wright ever told her that there were problems with her performance. Id. at 13, 19. Overby was unaware of any email audit, and she was never coached or counseled by Wright or Cliett about her

performance at work. Id. at 13–14. Cliett seemed to expect that Wright would

1 The record is unclear as to whether any email audit ever took place. When deposed, Wright could only recall that Cliett pulled an audit of Overby’s email but that he (Wright) never saw it. [Doc. 58, p. 13]. Wright also could not remember the dates of the audit or if it took place while he was supervising Overby. Id. Cliett testified that he did not audit Overby’s emails and could not recall an audit ever taking place. Id. Likewise, Cynthia Gist, Northside’s Employee Relations Director, could not recall an audit of Overby’s emails having ever been conducted. Id. discuss Overby’s performance with her, but Cliett himself never discussed any performance deficiencies with Overby or confirmed that Wright had those discussions. Id. at 14. At Cliett’s recommendation, Wright contacted Cynthia Gist, Northside’s Employee Relations Director, on March 9, 2020, faxing her the

memorandum that he had prepared about Overby’s performance. Id. at 15. Northside has employment policies that are relevant to this case. The first is a Performance Evaluations Policy, which states that its “purpose and philosophy”

is “[t]o provide feedback to employees at regular intervals and to provide coaching to assist employees in meeting performance and service excellence expectations.” [Doc. 49-4, p. 1]. The policy states that “[e]mployees should be provided feedback and coaching regarding performance issues during a performance cycle.” Id. If an

employee receives an unsatisfactory rating during a performance evaluation period, that employee will be placed on a Performance Improvement Plan (“PIP”). Id. If an employee does not improve by the end of the PIP, she may be subject to

demotion or termination, but she will have access to a grievance process to appeal any such decision. Id. Second is the Progressive Discipline Policy. [Doc. 49-5]. This policy provides that “[t]he major purpose of any disciplinary action is to correct

inappropriate behavior or poor performance or attendance, prevent recurrence, and promote satisfactory service by the employee involved when possible.” Id. at 1. Under the policy, disciplinary measures include “verbal warning[s], written warning[s], suspension, demotion, job in jeopardy warning[s] or separation.” Id. The Progressive Discipline Policy also states the following:

In most cases, one or more less severe steps will be taken prior to dismissal of an employee for violation of hospital rules, policies, standard of conduct, service excellence, and performance deficiencies. Therefore, the method of disciplinary action chosen should be the one most likely to accomplish the overall purpose in the particular situation. The Northside Hospital may, at its discretion, discipline or discharge an employee without following progressive discipline.

Id. Overby was never placed on a PIP, and she did not receive any measures under the Progressive Discipline Policy prior to her termination. [Doc. 58, pp. 17, 19]. It is uncontested that Overby did not learn of any issues with her performance until she retained counsel in this litigation. Id. at 13. Wright testified that he did not see her performance issues improving, and Gist concurred. Id. at 17–18. Cliett asserted that PIPs were not mandatory and that he and Wright never discussed placing Overby on a PIP prior to her termination. Id. at 18. Cliett also stated that he did not have a one-on-one conversation with Overby about her performance issues between October 2019 (when he provided her last performance evaluation) and when she was ultimately discharged. Id. at 20. In sum, neither Cliett, Wright nor Gist ever shared with Overby that her performance raised concerns. See id. at 14 n.8. B. FMLA Leave Requests

In October 2019, Overby learned that she would need knee surgery in early 2020. Id. at 8. She did not apply for FMLA leave at that time but informed Wright and Cliett that she would eventually need surgery. Id. In January 2020, Overby

scheduled her surgery for February 4, 2020. Id. at 9. On January 22, 2020, Overby contacted Cigna, Northside’s third-party leave administrator, and requested FMLA leave for her surgery. Id. Cigna indicated that Overby’s request was “Eligible—Pending Determination,” which meant that she met the minimum

requirements for leave but had not yet been approved. Id. On January 29, 2020, while Overby’s request was still pending, her physician cancelled the surgery. Id. at 10. Overby contacted Cigna and cancelled her FMLA request that day. Id.

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