Orubo v. Activehours, Inc.

District Court, N.D. California·Decided April 30, 2025·No. 5:24-cv-04702·Unknown

Opinion

BRENNAN ORUBO, et al., Case No. 5:24-cv-04702-PCP

Plaintiffs, ORDER DENYING MOTION TO v. DISMISS

ACTIVEHOURS, INC., Re: Dkt. Nos. 30, 39 Defendant.

Plaintiffs Brennan Orubo, Michael Sims, Demetrice Mathis, and Cidney Lett bring this putative class action against defendant Activehours, Inc., doing business as EarnIn, for violations of (1) the Georgia Payday Loan Act (GPLA) and (2) the Truth in Lending Act (TILA). Plaintiffs assert that EarnIn attempts to circumvent laws governing payday lending by misleadingly characterizing its product as an “earned wage access service” and structuring fees and repayment in ways that disguise the nature of its loans and the high interest rates that customers pay.1 EarnIn moves to dismiss pursuant to Rule 12(b)(6). For the following reasons, the motion is denied. EarnIn is an app that offers cash advances to customers on their paychecks.2 EarnIn allows users to obtain up to $100 in cash advances at a time and up to $750 in cash advances per pay period. In order to obtain a cash advance from EarnIn, a customer must: (i) have an employer that pays them regularly; (ii) link the bank account into which their employer directly deposits their 1 EarnIn also moves to submit a statement of recent decision pursuant to Local Civil Rule 7-3(d)(2). The Court grants that motion. paycheck to the EarnIn app; and (iii) authorize EarnIn to automatically debit that account immediately after their employer deposits a paycheck on payday in an amount equal to the cash advance plus any additional charges. Additionally, each customer must pass EarnIn’s proprietary credit check, which is imposed to ensure that their linked bank account will have sufficient funds to repay EarnIn’s automatic account debits on the customer’s payday. Plaintiffs maintain that these requirements ensure that EarnIn obtains repayment on “virtually every cash-advance loan it issues.” Plaintiffs also allege that EarnIn leads users to believe that they are required to repay advances because it prominently represents in its advertisements and in the app itself that advances are due “when your paycheck hits” and “due to EarnIn on payday.” If customers do not repay an advance, they are prohibited from obtaining further advances from EarnIn until that advance is repaid. EarnIn’s Cash Out User Agreement explicitly states, however, that users have no obligation to repay the cash advances they obtain and that EarnIn will have no legal or contractual claims against customers who fail to repay an advance.3 According to plaintiffs, the advertised and intended purpose of EarnIn’s cash advances is to provide an instant source of money, accessible directly from a mobile phone, that individuals can use to pay time-sensitive obligations. EarnIn’s website describes the app as providing “instant access” to cash “within minutes” to allow customers to “cover surprise expenses.” Its video

3 Generally, courts cannot consider any material outside the pleadings when deciding a Rule 12(b)(6) motion. Lee v. City of Los Angeles, 250 F.3d 668, 688 (9th Cir. 2001). But the doctrine of incorporation by reference permits the Court to treat an extrinsic document as if it were part of the complaint if the pleading “refers extensively to the document” or if “the document forms the basis” of a claim. Khoja v. Orexigen Therapeutics, Inc., 899 F.3d 988, 1002 (9th Cir. 2018). Plaintiffs argue that the Court should not consider the Cash Out User Agreement that EarnIn cites because it appears to post-date the filing of this case by over a month and it cannot be incorporated by reference because it is not referenced in the first amended complaint. But EarnIn has now submitted the older version of the Cash Out User Agreement that was in effect at the time of the filing of the original complaint. And contrary to plaintiffs’ representations, the amended complaint does appear to reference the agreement. Although the amended complaint does not cite the agreement by name, its reference to a “sham provision in [EarnIn’s] terms and conditions that purports to disclaim a borrower’s obligation to repay cash advances” is a reference to the Cash Out advertisements show people in situations where they need immediate cash—filling gas tanks, paying surprise vet bills, taking spur of the moment vacations, and covering unexpected expenses for children—and suggest that the EarnIn app provides a solution. To access the “instant” cash advance product that EarnIn promotes and that its customers seek, customers must pay a “lightning speed fee” of between $1.99 and $3.99 depending on the size of the advance. Because EarnIn only allows customers to borrow up to $100 per advance, a customer may incur multiple lightning speed fees in a single day or pay period. Plaintiffs allege that this fee does not cover the cost of providing services but rather compensates EarnIn for providing the advance. Customers may obtain a cash advance without paying the lightning speed fee, but that advance will not be available until days after the request is made. Plaintiffs contend that because EarnIn targets and is used by customers who need immediate access to funds, the lightning speed fee is effectively mandatory. In order to obtain an advance, users must proceed past a screen in the app that allows them to pay a “tip.” Although the tip is nominally optional, plaintiffs assert that EarnIn utilizes various forms of deception and coercion to ensure that most users pay it, including visual and structural indicators that the charge is mandatory, representations that the charge must be paid to keep EarnIn running, and confusing roadblocks that borrowers have to navigate to avoid paying it. For example, users must proactively change the default amount to zero to avoid paying the tip, but it is not readily apparent on the initial tip screen how they can do so, and even if they do manage to enter zero, the app then takes them to another screen that sets the default amount to $11, which they must reset to zero again, which then leads them back to the initial tip screen where they are confronted with language intended to pressure or guilt them into paying a tip before they can finally confirm that they want to forgo paying it. Plaintiffs argue that even calling the payment a “tip” is misleading because, although EarnIn represents that the tip is a way to “help” people, “support the service,” and “keep EarnIn running for the rest of the community,” the tip serves solely to generate profits for EarnIn. Plaintiffs allege that EarnIn’s tips and fees are costly for users and regularly yield the average APR was 284%, which is almost thirty times the legal limit in Georgia. These high costs lead to cycles of reborrowing, where consumers take out new cash advances to fill the gaps created by old advances, getting further and further into debt. This cycle of reborrowing also makes it more likely that EarnIn users will be subject to additional charges and fees, such as bank overdraft fees, which further erode their financial stability. Plaintiffs allege that EarnIn never discloses the cost of its cash advances in terms of APR before, during, or after the transaction, which results in consumers failing to understand the true cost of EarnIn’s cash advance product. Plaintiffs all obtained cash advances from EarnIn that they used for personal, family, and/or household purposes. They all paid lightning speed fees and tips, which yielded APRs ranging from 130% to 1,700% that EarnIn failed to disclose. None of the plaintiffs realized that they were paying interest. Plaintiffs seek to represent a class of “[a]ll persons that reside in Georgia, obtained a cash advance or loan from Defendant, and paid a fee, charge, or other amount within the applicable statute of limitations.

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Orubo v. Activehours, Inc., (N.D. Cal. 2025).

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