Norick, Inc. v. Hays Companies

CourtDistrict Court, D. Minnesota
DecidedNovember 14, 2023
Docket0:22-cv-01648
StatusUnknown

This text of Norick, Inc. v. Hays Companies (Norick, Inc. v. Hays Companies) is published on Counsel Stack Legal Research, covering District Court, D. Minnesota primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Norick, Inc. v. Hays Companies, (mnd 2023).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MINNESOTA

Norick, Inc., No. 22-cv-1648 (KMM/JFD)

Plaintiff,

v. ORDER

Hays Companies, Inc.,

Defendants.

Norick, Inc. and Hays Companies, Inc. (“HCI”) are insurance brokerage firms— among other things, they represent business clients in obtaining the insurance coverage best suited for their needs. In 1994, Norick and HCI’s predecessor-in-interest entered a business arrangement where they would occasionally solicit and service business clients together, and for that shared business they agreed to split the revenue that was generated. That relationship operated without incident for many years, until recently. HCI shared revenue with Norick on an account for Summit Fire Protection Company (“Summit”) since the early 2000s, but in September 2021, HCI stopped sending Norick its expected share of the revenue. Norick brought this lawsuit in June 2022, seeking a declaratory judgment and damages, asserting claims of breach of contract and promissory estoppel. The parties filed cross-motions for summary judgment, and the Court held a hearing on June 27, 2023. At the hearing, the Court denied HCI’s motion for summary judgment and took Norick’s motion under advisement. As set forth below, Norick’s motion is granted in part and denied in part. BACKGROUND Norick is a Minnesota insurance brokerage corporation founded in 1993 by Rick Glasgow and Norm Hagen. Shortly thereafter, Jim Hays formed his own insurance

brokerage firm known as Hays Companies, which he co-owned with Bill Mershon. Before the two companies were formed, Glasgow, Hagen, Hays, and Mershon all knew each other, formed friendships, and, save for the disagreements associated with this case, appear to remain friends today. Although their businesses never formally merged, the principals entered an

arrangement they described as a partnership. On August 14, 1994, Glasgow, Hagen, Hays, and Mershon all signed a document—the “1994 Memorandum”—outlining the business arrangement between Norick and Hays Companies. The 1994 Memorandum, reproduced in full below, provides that Norick and Hays Companies would share office space, and Norick would pay its own costs and maintain all its existing relationships.

However, the 1994 Memorandum indicates that there would be shared revenue on “NEW BUSINESS WRITTEN,” which would be “Split 60% for Sales/40% for Marketing,” while “Policy Ownership Resides with [the] Producer.” If either business sold and marketed an account entirely on its own, that company would keep 100% of the revenue generated. But if, for example, Hays Companies were to “sell” a shared account and

Norick “marketed” the account, Hays Companies would receive 60% of the revenue for selling the account, and Norick would get 40% for marketing it, and vice versa. NORICK RISK FUNDING CONCEPTS 3500 West 80th Street Suite #150 Minneapolis, MN 55431 PH: 612-896-3752 FAK: 612-835-4058 MEMORANDUM DATE: AUGUST 7 ~6L994 TO: JIM/BILL AT: HAYS GROUP FROM: NORM/RICK AT: NORICK RE: A_BUSINESS PARTNERSHIP This memo expands a bit on the conversations we’ve had im the last day or so and outlines our working partnership as we see it. OWNERSHIP>>>>>> NORICK RISK FUNDING CONCEPTS: (Hagen/Glasgow) THE HAYS GROUP: (Hays, Mershon and Others) HAGEN/GLASGOW>> NORICK RISK FUNDING CONCEPTS OPERATE AS: (Independent Contractor to Market/Service HAYS GROUP Property/B&M/Marine Business) NORICK: _RETAINS ALL ITS OWN REVENUE _PAYS ALL HAGEN/GLASGOW COSTS (Including Additional Staff as Required) _MAINTAINS ALL CURRENT RELATIONSHIPS (Banking/Payroll1/401 (k) /Accounting/Etc) _OFFICES WITH HAYS GROUP (Pays Allocated Rent/Utility Costs) _SHARES REVENUE ON NEW BUSINESS WRITTEN (Split 60% for Sales/40% for Marketing) (Policy Ownership Resides with Producer) Company Shares (From Standpoint of Revenue & Cashflow) HAYS GROUP NORICK LOO% <--SelléMkt 0% 60% <--Sell Mkt--> 40% 40% <--Mkt Sell--> 60% 0% Sell&Mkt--> 100% The HAYS GROUP will build out & furnish the office space and arrange for rollover phone answering and emergency typing and clerical until such time NORICK staff additions are made. All revenue for HAYS GROUP business is the property of the HAYS GROUP and NORICK will be compensated on revenue sharing basis per the schedule above. Similarly, NORICK collects revenue for its own business and pays HAYS GROUP fier casualty marketing and service on the same revenue ee edule. Wha 4 4 ~_f KFA ‘Jim Hays Bill Mershon Norm Hagen Rick’ Glasgow if □ VJ —

: 6c ” [Markowitz Decl., Ex. A (“1994 Memorandum’), Dkt. 46-1.] . ee 99 66 99 66 9 The 1994 Memorandum does not define the terms “Sales,” “Sell,” “Producer,” or : : . 5 . . Marketing.” According to Norick’s principal, Mr. Glasgow, under the 1994 “ . : . . Memorandum, “selling” an account meant that either Hays Companies or Norick had been responsible for receiving the order from the client, or originating the business. 66 ” . . [Markowitz Decl., Ex. B (“Glasgow Dep.”) 44:13-46:9, Dkt. 46-2. ]

Mr. Hays and Mr. Mershon did not specifically recall having seen or executing the 1994 Memorandum. [Markowitz Decl., Ex. C (“Hays Dep.”) 14:20–15:13; Markowitz Decl., Ex. D (“Merhson Dep.”) 14:14–15:6.] However, Mr. Hays acknowledged that in

general, in the insurance industry, when a broker “markets” an account, they service the account by dealing with the underwriter or the service provider, taking care of day-to-day activities like obtaining additional coverage based on changed conditions, and “finding an underwriter who will take the risk for the dollars they want.” [Hays Dep. 16:22–17:14.] Mr. Hays also acknowledged that in the insurance industry the word “sell” means to

originate an account. He described that work as “making contact with a customer and allowing us to put together a package to see if we could get them to move the business to us.” [Hays Dep. 17:15–23.] Mr. Mershon generally agreed with that characterization. [Mershon Dep. 20:13–22:22; see also Markowitz Decl., Ex. G (“Little Dep.”) 22:13–23:2 (agreeing that “Norick is the seller, predecessor is the marketer and the servicer of the

Summit Account”).] Nevertheless, Mr. Hays said that in the context of the relationship between Norick and Hays Companies he believed the “sell” term and the concept of “originating” an account required an ongoing relationship between the company that brought the business into the partnership and the client, and went beyond simply bring in the contract. [Hays

Dep. 19:24–21:17, 23:13–25:20.] Mr. Mershon similarly suggested that a “seller” would need to continue to have a relationship with the client throughout the business arrangement to be entitled to the 60% share of the revenue. [See Mershon Dep. 25:8–18.] After the execution of the 1994 Memorandum, Norick and Hays Companies obtained several shared clients and allocated revenue on these shared accounts according to the splits outlined in the agreement. In fact, they had over 100 shared clients from 1994

through the present. [Glasgow Dep. 165:6–9.] Hays Companies collected all revenues on shared accounts, regardless of who was the “seller” and who was the “marketer.” [Hays Dep. 74:11–15; Glasgow Dep. 166:3–12.] For most of the shared accounts, Hays Companies originated the business (sales), and Norick serviced the accounts (marketing). [Glasgow Dep. 165:10–17.] There were a few instances over the years where Norick had

serviced accounts originated by Hays Companies, and the client later asked for Norick to be removed from the day-to-day handling of the business, but outside of those circumstances, the parties never failed to share revenues on shared accounts as set forth by the 1994 Memorandum. [Hays Dep. 36:5–18; Mershon Dep. 60:23–61:7, 72:11–22.] The Summit Account

In May 2003, Con Elfes, a former Norick employee, solicited business from Summit, possibly by cold-calling the company. Mr.

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