Noreen Gibbens v. OptumRx, Inc.

Court of Appeals for the Sixth Circuit·Decided July 15, 2019·No. 18-6292·Unpublished

Opinion

NOT RECOMMENDED FOR FULL-TEXT PUBLICATION File Name: 19a0360n.06

Case No. 18-6292 FILED Jul 15, 2019

DEBORAH S. HUNT, Clerk

UNITED STATES COURT OF APPEALS FOR THE SIXTH CIRCUIT

DR. NOREEN GIBBENS, )

)

Plaintiff-Appellant, )

) ON APPEAL FROM THE UNITED v. ) STATES DISTRICT COURT FOR ) THE MIDDLE DISTRICT OF OPTUMRX, INC. d/b/a HI ) TENNESSEE HEALTHINNOVATIONS, )

)

Defendant-Appellee. )

)

BEFORE: SUHRHEINRICH, CLAY, and DONALD, Circuit Judges.

BERNICE BOUIE DONALD, Circuit Judge. After Dr. Noreen Gibbens voiced concerns about the validity of her company’s products, her employer, OptumRx, Inc., demoted her. Eventually, the working conditions became such that Gibbens resigned. She then sued her employer, alleging retaliation in violation of (1) Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. § 2000, et seq. (“Title VII”), and (2) the Consumer Product Safety Improvement Act, 15 U.S.C. § 2087 (“CPSIA”). Pursuant to the parties’ valid and binding arbitration agreement, the district court ordered the parties into arbitration and stayed all proceedings.1 Over a year later, Gibbens filed an arbitration demand. Based on the same facts

1 Gibbens challenges neither the validity of the agreement nor whether it applies to her claims.

underpinning her initial complaint, she alleged retaliation under (1) the Tennessee Public Protection Act, Tenn. Code Ann. § 50-1-304 (“TPPA”), and (2) the CPSIA. The arbitrator dismissed Gibbens’ claims with prejudice. He concluded that the TPPA claim was time-barred by Tennessee’s one-year statute of limitations and that Gibbens failed to exhaust her administrative remedies for the CPSIA claim. The district court confirmed the arbitrator’s award. Gibbens now appeals, arguing that the arbitrator’s decision was in manifest disregard of the law. We disagree and affirm the district court’s order confirming the award.

I.

BACKGROUND

Gibbens worked as a licensed audiologist for OptumRx, which provides a hearing-aid benefit for Medicare Advantage members, from February 2012 until February 2016. As early as 2014, Gibbens voiced concerns about the validity of the hearing tests the company marketed. After communicating her concerns to OptumRx, she filed a complaint with the Food and Drug Administration based on “consumer protection and defective product concerns” in May 2015. R. 1, PageID 4. Shortly thereafter, OptumRx demoted Gibbens “with no explanation.” Id. She was then placed on a “corrective action plan” for “inappropriate behavior” such as “being overly argumentative when presenting concerns or issues in response to constructive feedback.” Id., PageID 5. In February 2016, Gibbens resigned “due to working conditions being intolerable and having significant impacts on her health, well-being, and professional reputation.” Id.

Gibbens filed a complaint against OptumRx in the Middle District of Tennessee on April 8, 2016. Believing she was constructively discharged based on her complaints about the company’s hearing-test products, she alleged retaliation under Title VII and the CPSIA. Pursuant to the parties’ valid and binding arbitration agreement, in which they agreed to resolve employment

disputes through arbitration, the district court ordered Gibbens on June 13, 2016, to submit her claims to arbitration and stayed all court proceedings pending the outcome of the arbitration.

On September 9, 2016, Gibbens’ attorney was suspended from the practice of law after “fail[ing] to respond to the Board [of Professional Responsibility] regarding complaints of misconduct, misappropriat[ing] funds and pos[ing] a threat of substantial harm to the public.” R. 24-3, PageID 127. He was ordered to cease representing existing clients by October 9, 2016. The Chancery Court of Sumner County, Tennessee, appointed a receiver attorney on December 22, 2016.

Gibbens filed an arbitration demand on July 19, 2017. Based on the same underlying facts as her initial complaint, she alleged retaliation under the TPPA and the CPSIA. After considering briefs from both parties, the arbitrator dismissed Gibbens’ claims with prejudice.

First, the arbitrator dismissed the TPPA claim as untimely because Gibbens filed the arbitration demand more than a year after she suffered the alleged retaliatory firing in February 2016, which meant the claim was time-barred. In response to Gibbens’ argument that her claim was saved by the “relation-back” doctrine under Federal Rule of Civil Procedure (“FRCP”) 15(c), the arbitrator noted that it was unclear whether that relation-back doctrine applied, and that, even if it did, Gibbens’ TPPA claim was still time-barred because Gibbens filed her arbitration demand more than a year after the district court stayed the proceedings.

Second, the arbitrator dismissed the CPSIA claim after finding that Gibbens did not exhaust her administrative remedies by filing a complaint with the Secretary of Labor. Although there was not binding precedent governing this issue, the arbitrator noted that “the majority of courts addressing . . . whether § 2807(b) require[s] exhaustion of administrative procedures prior to filing a lawsuit have held that it is mandatory,” and that other sections of the federal regulations

reaffirmed the exhaustion requirement. R. 24-1, PageID 104. The arbitrator therefore dismissed the claim.

Gibbens filed a motion to vacate the arbitration award, arguing that the decision amounted to a “manifest disregard of the law.” In turn, OptumRx filed a motion to confirm the award. Finding that Gibbens did “not come close to establishing that the Arbitrator acted in manifest disregard of the law[,]” the district court confirmed the arbitration award on November 13, 2018. R. 27, PageID 218. Gibbens timely appealed.

II.

ANALYSIS

1. Standard of Review

When reviewing a district court’s decision to confirm an arbitration award, we review legal questions de novo and factual findings for clear error. Merrill Lynch, Pierce, Fenner & Smith, Inc. v. Jaros, 70 F.3d 418, 420 (6th Cir. 1995) (citing First Options of Chi., Inc. v. Kaplan, 514 U.S. 938, 947-48 (1995)).

“The Federal Arbitration Act (“FAA”) expresses a presumption that arbitration awards will be confirmed.” Nationwide Mut. Ins. v. Home Ins., 429 F.3d 640, 643 (6th Cir. 2005) (citing 9 U.S.C § 9). Thus, “[w]hen courts are called on to review an arbitrator’s decision, the review is very narrow; it is one of the narrowest standards of judicial review in all of American jurisprudence.” Samaan v. Gen. Dynamics Land Sys., Inc., 835 F.3d 593, 600 (6th Cir. 2016) (quoting Uhl v. Komatsu Forklift Co., 512 F.3d 294, 305 (6th Cir. 2008)). The FAA provides four grounds upon which a court can vacate an arbitration award: (1) where the award was procured by corruption, fraud, or undue means; (2) where an arbitrator evidenced partiality or corruption; (3) where the arbitrators were guilty of misconduct; and (4) where the arbitrators exceeded their

power. 9 U.S.C. § 10(a). Additionally, this court recognizes a fifth—perhaps collective shorthand—ground for vacatur: an arbitrator’s manifest disregard of the law. E.g., Marshall v. SSC Nashville Operating Co., 686 F. App’x 348, 353 (6th Cir. 2017) (“We have previously held that despite the Supreme Court’s language in Hall Street Associates, the ‘manifest disregard’ doctrine remains a viable ground for attacking an arbitrator’s decision . . . .”); Coffee Beanery, Ltd. v. WW, L.L.C., 300 F. App’x 415, 418–19 (6th Cir. 2008) (noting that in light of the ambiguous holding of Hall Street Associates, L.L.C. v. Mattel, Inc., 552 U.S. 576, 585 (2008), “this court will follow its well-established precedent here and continue to employ the ‘manifest disregard’ standard”).

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