Norbert Alicea v. Health Advocate Solutions, Inc.; Health Advocate Inc.; Teleperformance; Language Line, LLC

CourtDistrict Court, E.D. Pennsylvania
DecidedOctober 23, 2025
Docket2:24-cv-06005
StatusUnknown

This text of Norbert Alicea v. Health Advocate Solutions, Inc.; Health Advocate Inc.; Teleperformance; Language Line, LLC (Norbert Alicea v. Health Advocate Solutions, Inc.; Health Advocate Inc.; Teleperformance; Language Line, LLC) is published on Counsel Stack Legal Research, covering District Court, E.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Norbert Alicea v. Health Advocate Solutions, Inc.; Health Advocate Inc.; Teleperformance; Language Line, LLC, (E.D. Pa. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

NORBERT ALICEA, CIVIL ACTION Plaintiff,

v.

HEALTH ADVOCATE SOLUTIONS, No. 24-6005 INC.; HEALTH ADVOCATE INC.; TELEPERFORMANCE; LANGUAGE LINE, LLC, Defendants.

MEMORANDUM OPINION At age sixty-one, while on medical leave, Plaintiff Norbert Alicea was terminated from his job. He brings this suit against Defendants Health Advocate Solutions, Inc. (“HAS”), Health Advocate Inc., Teleperformance, and Language Line, LLC, alleging they violated the Age Discrimination in Employment Act (“ADEA”), 29 U.S.C. § 621 et seq., the Americans with Disabilities Act (“ADA”), as amended, 42 U.S.C. § 12101 et seq., and the Pennsylvania Human Relations Act (“PHRA”), 43 Pa. C.S.A. § 951 et seq., under a disparate treatment theory of employment discrimination. Pursuant to Federal Rule of Civil Procedure 56, Defendants have moved for summary judgment on all claims against Defendants Health Advocate Inc. and Teleperformance, as well as on Alicea’s ADEA and age-based PHRA claims.1 For the reasons below, Defendants’ motion will be granted in part and denied in part. FACTUAL BACKGROUND Plaintiff Alicea is a former employee of Defendant HAS, for which he served, at all times relevant to this matter, as the Executive Vice President (“EVP”) of its Employee Assistance

1 Defendants’ motion does not address the merits of Alicea’s ADA and disability-based PHRA claims. Program (“EAP”) division. In fall 2022, Alicea suffered a heart attack and began an approved medical leave of absence. Shortly thereafter, he suffered a second heart attack and two strokes. At some point, he was granted short-term disability. In his absence, Judy Grant, who reported directly to Alicea as

Vice President of Operations for the EAP division, assumed some of his responsibilities. While Alicea was on leave, Jeffrey Cordell—who believes his portfolio included a turnaround of HAS’s legacy operations, to reinvigorate a business that was not growing as it should have been and to ensure customers received the services they were promised—was hired as HAS’s Chief Executive Officer (“CEO”). To that end, he decided to reorganize HAS, including through the consolidation of a number of HAS’s existing divisions. One claimed goal of the reorganization was to eliminate redundant functions, including some of the leadership positions directly reporting to Cordell. Cordell focused on HAS’s EAP division because of its perceived inefficiencies and deficiencies. Acting as the sole decisionmaker, he decided to reassign certain responsibilities of

Alicea’s position to other roles, maintaining that they could handle them more efficiently. He also decided to eliminate Alicea’s EVP position. In a call with Cordell in May 2023, Alicea described his physical and mental recovery, saying that he hoped to return to work in a few months. Cordell, for his part, broached the subject of his planned reorganization. He asked “how [Alicea] would like to proceed,” presenting Alicea with three “options”: Alicea could retire; accept a severance package; or, transition to an unspecified contractor or consulting role after Alicea was cleared to return to work. Alicea said he needed time to think. 2

2 In his brief, Alicea asserts that he told Cordell specifically that he had no intention of retiring, but the portion of the record he cites—Cordell’s deposition testimony—does not support that assertion. Cordell testified that he could not In another call, approximately two weeks later, Cordell repeated the three options and then informed Alicea that, regardless of which option he selected, HAS was eliminating his EVP position and terminating his employment effective immediately. Alicea expressed his surprise and his belief that his leave of absence spurred Cordell’s decisions. Based on Alicea’s response,

Cordell acknowledged that Alicea might not be ready to retire and proposed that he elect the severance or consulting option. Alicea chose neither. Instead, he filed a Complaint of Discrimination with the Pennsylvania Human Relations Commission and the Equal Employment Opportunity Commission (“EEOC”), asserting claims of age and disability discrimination. The EEOC issued a Dismissal and Notice of Rights for his Complaint of Discrimination. Alicea then filed this action against HAS, in addition to Defendants Health Advocate Inc., Teleperformance, and Language Line, LLC. LEGAL STANDARD A party is entitled to summary judgment if it shows “that there is no genuine dispute as to

any material fact and the movant is entitled to judgment as a matter of law.” Fed. R. Civ. P. 56(a). “By its very terms, this standard provides that the mere existence of some alleged factual dispute between the parties will not defeat an otherwise properly supported motion for summary judgment; the requirement is that there be no genuine issue of material fact.” Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 247-48 (1986). “A genuine issue is present when a reasonable trier of fact, viewing all of the record evidence, could rationally find in favor of the non-moving party in light of his burden of proof.” Doe v. Abington Friends Sch., 480 F.3d 252, 256 (3d Cir. 2007) (citing Celotex Corp. v. Catrett, 477 U.S. 317, 322-26 (1986); Anderson, 477

recall whether Alicea said he was not ready to retire. U.S. at 248-52). Inferences to be drawn from the underlying facts must be viewed in the light most favorable to the non-moving party. Peters Twp. Sch. Dist. v. Hartford Acc. & Indem. Co., 833 F.2d 32, 34 (3d Cir. 1987). The moving party has the initial burden of demonstrating the absence of a genuine

dispute of material fact. Celotex, 477 U.S. at 323. The non-moving party must then present affirmative evidence from which a reasonable jury could return a verdict in its favor. 3 Anderson, 477 U.S. at 257. Summary judgment will be entered if the “nonmoving party has failed to make a sufficient showing on an essential element of [his] case with respect to which [he] has the burden of proof.” Celotex, 477 U.S. at 323. DISCUSSION A. Liability of Defendants Health Advocate Inc. and Teleperformance Alicea was employed by Defendant HAS, whose sister company is Defendant Language Line, LLC.4 Both firms are owned by a company called Teleperformance Group Inc., which is owned by a publicly traded French company called Teleperformance SE. Furthermore, the record

indicates that Defendant Health Advocate Inc. is a trade name of HAS. Against this backdrop, Defendants seek summary judgment for Health Advocate Inc. and Teleperformance, asserting those entities were not Alicea’s employer and are not legal entities. With respect to Health Advocate Inc., however, Defendants fail to cite any legal authority for

3 Alicea “disputed” nearly all of Defendants’ facts established through sworn deposition testimony by attacking witness credibility. That is insufficient to create a genuine dispute; he must offer affirmative evidence. See Big Apple BMW, Inc. v. BMW of North America, Inc., 974 F.2d 1358, 1363 (3d Cir.

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