New York Life Insurance Company New York Life Insurance and Annuity Corporation and Michael Coffey v. Phillip M. Miller

CourtCourt of Appeals of Texas
DecidedJuly 24, 2003
Docket03-02-00523-CV
StatusPublished

This text of New York Life Insurance Company New York Life Insurance and Annuity Corporation and Michael Coffey v. Phillip M. Miller (New York Life Insurance Company New York Life Insurance and Annuity Corporation and Michael Coffey v. Phillip M. Miller) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

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New York Life Insurance Company New York Life Insurance and Annuity Corporation and Michael Coffey v. Phillip M. Miller, (Tex. Ct. App. 2003).

Opinion

TEXAS COURT OF APPEALS, THIRD DISTRICT, AT AUSTIN

NO. 03-02-00523-CV

New York Life Insurance Company; New York Life Insurance and Annuity Corporation and Michael Coffey, Appellants

v.

Phillip M. Miller, Appellee

FROM THE DISTRICT COURT OF TRAVIS COUNTY, 353RD JUDICIAL DISTRICT NO. GN100222, HONORABLE CHARLES F. CAMPBELL, JR., JUDGE PRESIDING

OPINION

This case involves a dispute between two life-insurance agents over a large

commission. Michael Coffey, an agent of New York Life Insurance Company, was asked by

financial advisors of the CEO of Mary Kay Cosmetics to help implement a complex set of estate-

planning transactions that included a “split dollar conversion” of a $10 million New York Life term

policy. This transaction generated a large commission for Coffey. Phillip Miller, another New York

Life agent, was the permanent servicing agent on the policy. Both Miller and Coffey were obligated

under their respective contracts with New York Life to follow the rules for client contact. Miller

alleged that, although Coffey did eventually contact him about his work on the policy, Coffey

violated the rules by failing to contact him as soon as he began to work on the conversion. Miller

sued New York Life for breach of its contract with him and for negligent misrepresentation; he also sued Coffey for tortious interference with Miller’s contracts with New York Life. The claims were

submitted to a jury, which returned a verdict in Miller’s favor. The court rendered judgment on the

verdict awarding Miller $38,236.67 on his contract claim and $100,000 on his negligent-

misrepresentation claim, both against New York Life, and awarding him $38,236.68 in

compensatory and punitive damages against Coffey. The trial court denied New York Life’s motions

for judgment notwithstanding the verdict, new trial, and remittitur. On appeal, New York Life and

Coffey challenge the legal and factual sufficiency of the evidence. We hold that the evidence is

legally insufficient to support the findings that New York Life breached its contract with Miller and

made a negligent misrepresentation, and the finding that Coffey intentionally interfered with Miller’s

contract with New York Life. We reverse the trial court’s judgment and render judgment that Miller

take nothing on his claims.

BACKGROUND

Miller as Agent and Successor Agent

In 1997, Phillip Miller left a career in the non-profit sector to become a New York

Life insurance agent. At that time, Miller signed the company’s standard agent’s contract. Albert

Almanza was instrumental in recruiting Miller and became his mentor at New York Life. When

Almanza retired in 1999, he made Miller his successor agent. This meant that Almanza turned over

his “book of business”1 to Miller, and Miller became the servicing agent on all of the policies that

1 An agent’s “book of business” refers to the list of policyholders for whom he is the assigned servicing agent. It generally consists of policyholders who bought their policies from that agent.

2 Almanza had sold. As a part of this process, Miller signed a second contract, a successor-agent

agreement.

The purpose of New York Life’s successor-agent program is to provide unbroken

service to policyholders when an agent retires. Under the program, the commissions from policies

in effect at the time of the succession continue to go to the original agent, while the successor agent

receives certain renewal premiums as compensation for servicing the policies. The true value of

being a successor agent, however, is the opportunity to establish relationships and make new sales

to existing New York Life policyholders. Nothing in the successor-agent agreement gives the

successor agent exclusive access to, or the exclusive right to sell New York Life products to, any

policyholder.

Before he became Almanza’s successor agent, Miller’s book of business contained

approximately 300 policyholders. Almanza’s book of business, compiled over an entire career, was

much more extensive, numbering between 1500 and 1800 policyholders.2 Before approving the

succession, New York Life required Miller to hire an administrative assistant and lease additional

office space to ensure that he was able to meet his new policy-servicing obligations and take full

advantage of his new opportunities to sell New York Life products.

2 Miller testified that before Almanza retired, the two of them “purged” some of the clients from Almanza’s book of business, and that after Miller succeeded Almanza, his book of business totaled approximately 1600 policyholders.

3 Richard Rogers’s Term-Life Policy

Almanza’s book of business included a $10 million term-life policy3 written on

Richard Rogers, the CEO of Mary Kay Cosmetics. Rogers’s estate-planning and insurance matters

were handled by a team of financial advisors. Gary Stallard, an independent insurance broker, was

the team member in charge of insurance matters. In the early 1990s, Rogers’s trustee purchased the

New York Life term policy as a part of Rogers’s estate plan. Although Stallard can sell New York

Life products himself as an independent broker, he instead placed the policy through Almanza and

split the commission with him. Stallard testified that he did so at the insistence of Mary Kay’s

treasurer, Walter Trapp, who was Almanza’s personal friend. Stallard also testified that Almanza

never interacted with any of the other members of Rogers’s estate-planning team.

In early 2000, Stallard began to implement a complex set of transactions called “split-

dollar conversions” of Rogers’s life-insurance policies.4 He had been considering such transactions

for several years, but the issue had never before reached “the front burner with the team.” Because

of the extreme complexity of the planning, Stallard began looking for someone with “at least [his]

level of expertise when it comes to split-dollar estate planning issues.” He testified that he was

3 The Policy was originally a $10 million straight term-life policy. In 1998, however, it was converted to a $10,000 whole-life policy with a $9,990,000 term rider. 4 The term-life policy at issue was one of several policies in Rogers’s estate plan, altogether totaling approximately $60 million in life-insurance coverage.

4 “mostly concerned about the New York Life [policy]” and wanted “help with the nuances of their

product.” After asking around the Dallas insurance community, Stallard asked Michael Coffey with

the Dallas office of New York Life to work with him on the project. Stallard first asked Coffey to

work as a consultant for a fixed fee but eventually offered him a portion of the commissions.5

Although both Stallard and Coffey worked on converting all of Rogers’s insurance policies, they

eventually decided that Coffey would take the New York Life commission of $191,183.38 and

Stallard would keep the commissions on the other policies. The commission on the New York Life

policy represented approximately twenty percent of the total commissions generated by the policy

conversions.

Rules for Client Contact

New York Life has rules of conduct for client contact that require an agent to

determine whether another New York Life agent has an established client relationship before

becoming involved with a prospective customer. If an agent discovers that a prospective customer

has a pre-existing relationship with another New York Life agent, he is required to notify the other

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