Navient Solutions, LLC v. The Law Offices of Jeffrey Lohman

District Court, E.D. Virginia·Decided April 14, 2020·No. 1:19-cv-00461·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA Alexandria Division NAVIENT SOLUTIONS, LLC, )

Plaintiff, □

v. 5 1:19-cv-461 (LMB/TCB) THE LAW OFFICES OF JEFFREY LOHMAN, et al., ) ) Defendants. ) MEMORANDUM OPINION Before the Court is a Motion to Dismiss (“Motion”) plaintiff Navient Solutions, LLC’s (“plaintiff” or “Navient”) Second Amended Complaint filed by defendants Bill Carlson (“Carlson”), R.J. Marshall (“Marshall”), and Manny Kashto (“Kashto,”) (collectively “the defendants”), who argue that the complaint should be dismissed under Federal Rules of Civil Procedure 12(b)(2) and 12(b)(6) for lack of personal jurisdiction and failure to state a claim upon which relief can be granted. Plaintiff has filed a brief in opposition, and defendants have filed a reply brief. Because oral argument will not assist the decisional process, the Motion will be resolved on the papers submitted. For the following reasons, the Motion will be denied. I. BACKGROUND On December 13, 2020, plaintiff filed its Second Amended Complaint (“Complaint”), in which it alleges that numerous defendants conspired together to defraud it out of millions of dollars in outstanding student loan debt. [See Dkt. 100]. The conspiracy allegedly included manufacturing federal lawsuits and arbitration claims against plaintiff for purported violations of the Telephone Consumer Protection Act (“TCPA”). Id. Although “no substantive changes” were made “with respect to the existing [dJefendants,” the Complaint added “nine individual

[d]efendants and one corporate [d]efendant,” all of whom were described as having “operated the financing and marketing arms” of the alleged scheme. [See Dkt. 77]. Specifically, Carlson was described as having “own[ed] and/or control[led] some or all of the affiliate marketing companies,” and Marshall and Kashto were described as having “operate[ed] affiliate marketing companies,” including Go2Finance and DocuPrep.! Id. Plaintiff is a Virginia-based limited liability company which is one of the largest loan servicers in the United States. Complaint (“Compl.”) { 11. Carlson is a California resident who allegedly served as “a principal of a network of debt counseling companies,” including Go2Finance and DocuPrep. Id. § 27. Marshall and Kashto are California residents who allegedly served as “operator[s] of ... Go2Finance and DocuPrep.” Id. § 25-26. Throughout the Complaint, Go2Finance and DocuPrep, along with approximately 18 other companies, are often referred to as the “Affiliates” or the “debt counseling companies,” and defendants, along with 8 other individuals and 2 companies, are often referred to as the “Debt Counseling Defendants.” Id. 4, 33. In short, plaintiff alleges that the scheme to defraud was “often initiated by” the Affiliates, who “recruited consumers into the [s]cheme” by “sen[ding] letters and flyers to [them] that misleadingly appeared to be from a government entity [and] offer[ed] assistance in reducing [their] student loan debts.” Id. 4, 58. Although these mailers “promised consumers assistance in negotiating down their student loan debt,” the Affiliates “never intended to do so;” rather, “they only intended to manufacture TCPA claims against [plaintiff].” Id. | 59. “In some instances, the Affiliates called the consumers directly” to recruit them into the scheme. Id. { 60. “These solicitations often contain[ed] relatively accurate information about consumers’ student

' Go2Finance and DocuPrep are not defendants in this action.

loans,” which the Affiliates obtained after the Debt Counseling Defendants “access[ed] credit reports or. . . purchas[ed] the information through various channels.” Id. { 73. The Complaint further alleges that “[rJegardless of how first contact was made, the Affiliates would eventually speak with the borrowers and attempt to persuade them to sign an engagement letter” with one of several attorneys who are also defendants in this action. Id. 60. “During the course of those calls, the Affiliates would routinely make misrepresentations to the borrowers conceming the scope, efficacy, and risks inherent in the debt relief program being offered.” Id. For instance, borrowers were told “that there was a nationwide network of attorneys involved,” “that the program had a 100% success rate,” and “that their payments would be used to pay their student loan debts,” all of which plaintiff alleges was “false.” Id. “When a new client was recruited by an Affiliate,” the Affiliate would have the client “sign an automatic deposit agreement” to make payments; “[m]any borrowers were told that their payments would be used to pay their student loan debts,” which plaintiff alleges “was also false.” Id. □□ 60-61. Rather than transmitting the payments to plaintiff, all of the defendants would “split” the payments amongst themselves. Id. at § 61. This would put the loans in default and trigger plaintiff's debt collection procedures, including contacting the borrowers. Id. § 41. Ultimately, the attorneys would file federal lawsuits and arbitration claims against plaintiff on behalf of the clients whom the Affiliates and the Debt Counseling Defendants had “recruited . . . into the [s]cheme,” alleging violations of the TCPA based on how plaintiff was contacting them. Id. J] 78-79. There were “approximately 20” Affiliates involved in the scheme in this way, and they were “largely under [the] common control” of Carlson. Id. {| 66-67. Two of the Affiliates utilized the “fictional or ‘doing business as’ names” of Go2Finance and DocuPrep. Id. {] 68. Go2Finance

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