Muhonen v. Cingular Wireless Employee Services, LLC

802 F. Supp. 2d 1025, 191 L.R.R.M. (BNA) 2740, 2011 U.S. Dist. LEXIS 77873, 2011 WL 2923875
CourtDistrict Court, D. Minnesota
DecidedJuly 18, 2011
DocketCivil 09-452 (JRT/SER)
StatusPublished
Cited by4 cases

This text of 802 F. Supp. 2d 1025 (Muhonen v. Cingular Wireless Employee Services, LLC) is published on Counsel Stack Legal Research, covering District Court, D. Minnesota primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Muhonen v. Cingular Wireless Employee Services, LLC, 802 F. Supp. 2d 1025, 191 L.R.R.M. (BNA) 2740, 2011 U.S. Dist. LEXIS 77873, 2011 WL 2923875 (mnd 2011).

Opinion

ORDER ADOPTING THE REPORT AND RECOMMENDATION OF THE MAGISTRATE JUDGE

JOHN R. TUNHEIM, District Judge.

Plaintiff Leanda Muhonen brought claims against her former employer Cingular Wireless Employee Services, LLC (“Cingular”) and the union of which she was a member, Communications Workers of America Local 7200 AFL-CIO CLC (“Local 7200”), for breach of the collective bargaining agreement between Cingular and Local 7200 and breach of the duty of fair representation. Defendants each moved for summary judgment, and United States Magistrate Judge Steven E. Rau recommended that the motion be granted. Because Muhonen brought her claims more than six months after she knew or reasonably should have known that her grievance had not been filed, and because Local 7200’s actions were not in bad faith, discriminatory, or arbitrary, Muhonen’s claim that Local 7200 breached its duty of fair representation fails. Because Muho *1028 nen’s case depends on the success of both her claims for breach of the duty of fan-representation and breach of the collective bargaining agreement, her claims against Cingular also fail. The Court overrules her objections, adopts the Report and Recommendation (“R & R”) of the Magistrate Judge, and grants defendants’ motions for summary judgment.

BACKGROUND 1

Cingular employed Muhonen as a customer service representative from October 17, 2005, until her termination on January 20, 2009. 2 Muhonen was a member of Local 7200 throughout her employment and was a union steward from 2006 until the end of her employment. A collective bargaining agreement (“CBA”) between Cingular and Local 7200 was in place throughout Muhonen’s employment.

Local 7200’s Vice President during the relevant period was Cindy Danley, who worked full time for the union. (Decl. of Cindy Danley ¶¶ 1, 6, Oct. 29, 2010, Docket No. 192.) Nine Area Vice Presidents (“AVP”) reported to Danley. (Id. ¶ 7.) The AVPs filed and investigated grievances, and attended grievance meetings. (Id.) Jeff Fellows was Muhonen’s AVP until January 2009, when Robert Mayfield replaced Fellows. (Id. ¶ 8.)

Article 7 of the CBA provides “[Cingular] and the Union agree that grievances shall be confined to differences arising out of the interpretation or application of the terms or provisions of this agreement, or disciplinary action for just cause and shall be processed according to the Grievance procedure set forth in this Article.” (Dep. of Leanda Rae Muhonen, Aug. 17, 2010, Ex. 83, Aff. of Jodie F. Weinstein, Nov. 1, 2010, Docket No. 184.) The CBA provides that Local 7200 processes the first two steps of the grievance and the International Union processes the third step. (Danley Deck ¶ 16.) To initiate a grievance, an employee first completes a Statement of Occurrence form. (Id. ¶ 17.) Union stewards, including Muhonen, had blank Statement of Occurrence forms. (Muhonen Dep. at 315:18-22.) If the employee does not complete a Statement of Occurrence form and provide it to Local 7200, Local 7200 cannot file a grievance. (Id. at 315:23-316:4.) Under the CBA, a grievance is required to be filed within thirty days of the occurrence. (Id. at 315:4-7.)

Muhonen alleges that Cingular violated Articles 15 and 16 of the CBA by discriminating against her, and by failing to establish an occupational health and safety committee to protect her from alleged violence by co-workers. Article 15, regarding Non-Discrimination, provides, “[Cingular] and the Union agree that they will not discriminate against any employee covered by the Agreement because ... the person is disabled ... or [based upon] other protected classifications recognized by Federal or applicable state/local law.” (Muhonen Dep. Ex. 83.) Article 16 of the CBA, regarding Safety, provides that Cingular and Local 7200 would establish a committee to make recommendations on occupational health and safety matters. (Id.)

In early April 2006, one of Muhonen’s co-workers reported an incident to management suggesting Muhonen was swear *1029 ing during a customer call (though not directly to the customer), when working at a call center. (Muhonen Dep. Ex. 16.) Later that month, Muhonen’s psychologist prepared a letter asking that Muhonen receive a work accommodation for her Posttraumatic Stress Disorder (PTSD) to allow her to work “offline” (i.e. not on customer calls). (Muhonen Dep. Ex. 22.) On August 28, 2006, the psychologist completed a Cingular form documenting Muhonen’s request for an accommodation. (Id.) Cingular granted Muhonen’s request on September 9, 2006, effective until September 2008. (Muhonen Dep. at 141:23-142:4.)

Muhonen was disciplined multiple times while working at Cingular, including for attendance issues in May and July 2006, (Muhonen Dep. Ex. 19-21), for violating Cingular’s Code of Business Conduct in September 2007 by using another employee’s computer to log into the timekeeping system, (Muhonen Dep. Ex. 33), for sending inappropriate broadcast emails criticizing supervisors, (Muhonen Dep. Ex. 41), and for discussions and interactions with her team manager Phil Doron, during which she repeatedly left in the middle of a conversation regarding appropriate behavior (Muhonen Dep. Ex. 9).

In the summer of 2008, Nancy Heine-man became Muhonen’s supervisor. (Muhonen Dep. at 89:23-90:8.) Heineman reported to Area Manager Ted Osborn, who in turn reported to Associate Site Director Jason Iwasko. Id. On the afternoon of August 5, 2008, Muhonen approached Heineman to discuss several issues, including a team perception that Heineman was favoring an employee named Meghan McReynolds. (Muhonen Dep. at 206:21-208:19.) On August 7, 2008, Heineman approached a group of employees, including Muhonen, who were discussing McReynolds and other team issues. (Decl. of Nancy Heineman ¶¶ 3-4, Oct. 29, 2010, Docket No. 180.) During the discussion Muhonen stated that McReynolds called Heineman at night to report on what the team was doing. (Id.) Heineman initially denied that McReynolds called her at night, then corrected herself and stated that McReynolds called her one time in regards to who was supposed to bring bagels to work the next day. (Id.) Heine-man and Muhonen dispute what happened next. Heineman asserts that as she was explaining the situation to Muhonen:

I tossed my cell phone in Ms. Muhonen’s direction and told her that she could check my phone to verify what I was telling her. The cell phone slipped out of my hand as I was tossing it and it landed on Ms. Muhonen’s desk. I apologized right away to Ms. Muhonen as I had not intended the terrible toss. I had absolutely no intention to harm Ms. Muhonen or to frighten her.... After this incident occurred, Mr. Osborn met with me and counseled me regarding more professional and effective ways to respond to employee situations....

(Id. ¶¶ 3 — 4.) Muhonen characterizes the encounter differently. She says that when she brought up the subject of McReynolds’ allegedly favorable treatment, Heineman’s face became red and she got angry. (Muhonen Dep. Ex.

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802 F. Supp. 2d 1025, 191 L.R.R.M. (BNA) 2740, 2011 U.S. Dist. LEXIS 77873, 2011 WL 2923875, Counsel Stack Legal Research, https://law.counselstack.com/opinion/muhonen-v-cingular-wireless-employee-services-llc-mnd-2011.