Morrell v. WW International, Inc.

CourtDistrict Court, S.D. New York
DecidedJuly 27, 2021
Docket1:20-cv-09912
StatusUnknown

This text of Morrell v. WW International, Inc. (Morrell v. WW International, Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Morrell v. WW International, Inc., (S.D.N.Y. 2021).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK ──────────────────────────────────── LEE MORRELL, individually and on behalf of all others similarly 20-cv-9912 (JGK) situated, MEMORANDUM OPINION Plaintiff, AND ORDER

- against -

WW INTERNATIONAL, INC.,

Defendant. ──────────────────────────────────── JOHN G. KOELTL, District Judge:

The plaintiff, Lee Morrell, brings this putative class action on behalf of himself and all others similarly situated against the defendant, WW International, Inc. (“WW”), alleging violations of California state consumer protection laws. The plaintiff brings five California state law claims: (1) violation of the Unfair Competition Law (the “UCL”), Cal. Bus. & Prof. Code §§ 17200 et seq.; (2) violation of the False Advertising Law (the “FAL”), Cal. Bus. & Prof. Code §§ 17500 et seq.; (3) violation of the Consumers Legal Remedies Act (the “CLRA”), Cal. Civ. Code §§ 1750 et seq.; (4) unjust enrichment or restitution; and (5) violation of the Weight Loss Contracts Act (the “WLCA”), Cal. Civ. Code §§ 1694.5 et seq. The first four claims are based on allegations that the defendant violated California’s Automatic Renewal Law (the “ARL”), Cal. Bus. & Prof. Code §§ 17600 et seq. The plaintiff asserts subject matter jurisdiction pursuant to the Class Action Fairness Act of 2005, 28 U.S.C. § 1332(d), alleging that there are more than one hundred class members, the aggregate amount in controversy

exceeds five million dollars, and there is diversity of citizenship in that most of the plaintiffs are citizens of California and the defendant is a citizen of Virginia and New York. The defendant moves to dismiss pursuant to Federal Rules of Civil Procedure 12(b)(1) and 12(b)(6). For the following reasons, the motion to dismiss is granted in part and denied in part. I. The following allegations are accepted as true for purposes of the defendant’s motion to dismiss. WW is an international company incorporated in Virginia, with its principal place of business in New York. Complaint

(“Compl.”), ECF No. 1, ¶¶ 1, 11. WW offers monthly and yearly subscriptions to assist customers in developing healthy habits. Id. ¶ 1. Subscription plans include services ranging from meal tracking to personal coaching and in-person wellness checks. Id. ¶ 2. These subscriptions can be purchased through the defendant’s website or mobile application. Id. ¶ 3. The plaintiff is a citizen and resident of California. Id. ¶ 10. On or around January 3, 2018, the plaintiff purchased a three-month membership from the defendant, using the defendant’s mobile application while in California. Id. On January 4, 2018, the plaintiff was charged $44.85 for this three-month membership. Id. ¶ 55. On April 4, 2018—three months after the

plaintiff originally signed up for his WW Subscription—the defendant automatically renewed the plaintiff’s subscription, charging him the standard monthly rate of $19.95. Id. ¶¶ 10, 55. The defendant continued to charge the plaintiff $19.95 per month for the next sixteen months. Id. ¶ 55. The plaintiff alleges that none of these “eighteen . . . charges amounting to $384.00” were authorized. Id. ¶ 10; see also id. ¶ 55. The plaintiff asserts that at some point during January 2018—the month in which he subscribed to WW—he became ill with an auto-immune disorder that prevented him from using his arms or legs, and he “immediately discontinued use of the WW App and any and all other products and services associated with his WW

Subscription.” Id. ¶ 54. However, because the plaintiff “was not expecting the WW Subscription to automatically renew, the thought of cancelling his WW Subscription never occurred” to the plaintiff. Id. The plaintiff brings this putative class action on behalf of “all persons in California who, within the applicable statute of limitations period . . . incurred renewal fee(s) in connection with [the d]efendant’s WW Subscription offerings.” Id. ¶ 64. Before a customer finalizes a purchase through WW’s website or mobile application, the potential customer is directed to a checkout page. Id. ¶ 37. On this page, the customer is given

information about the subscription plan and pricing (“Initial Disclosure”). Id. The Initial Disclosure, as displayed on the checkout page and as available to the plaintiff before he completed his purchase, is reproduced below: erie eA Me □□ Didi

Plan and membership Edit Digital; Buy 6, Get 9 Months Price Breakdown Standard 3 Months Fee $62.85 Starter Fee Peo ng Free 3 Months -$62.85 First 3 Months Total $0.00

Payment Edit

Billing address Edit

Ke Required: By checking this box, you acknowledge that you have read and agree to be bound by the terms above, Including the Membership Agreement. PLEASE NOTE: Early termination fee will be applied in the evant of cancellation prior to complation of full term. Automatic Renewal and Cancellation: You agree that your membership automatically renews at the end of your initial payment plan and you will be charged at the standard monthly fee (currently $20.95 plus tax where state and local sales tax apply) until you cancel. You can cancel at any time by visiting the Cancellation Policy. Terms and Conditions: You understand that your membership is governed by the Membership Agreement, You acknowledge aur Privacy Policy and Notice of Privacy Practices.

Id. After the customer checks off the required disclaimer box and submits the form, thus completing the purchase, the customer

receives an acknowledgment email (“Acknowledgement Email”). Id. ¶ 10. The Acknowledgment Email includes information about the payment and selected plan, with a sentence stating that the

“subscription will be automatically renewed at the end of [the] payment plan at the standard monthly rate.” Id. ¶ 46. The Acknowledgment Email that was sent to the plaintiff after he completed his purchase is reproduced below: From Weegnl Watchers □□□□□□□□□□□□□□□□□□□□□ wegniwaicners com> To “eemor23@yahoo.com* Sent Wednesday, January 3, 2018, 01:49:45 PM PST Subject Here is your Weight Watchers receipt

Your OnlineFPius Receipt

YOUR USER NAME: REFERENCE NUMBER: SUBSCRIPTION: LEEMORR23 279426800 3 Months PAYMENT METHOO: AGQOUNT CHARGED: SUBSCRIPTION DATE: MasterCard —— a 13/2018 NEXT BILLING FEE: susToTaL $44.85 $19.95 Tax: $0.00 AMOUNT CHARGED: $44 85 BILLED To: ee

Lose 10 Lbs on Us offer Lose al least 10 Ibs within your first 2 montts for applicable refund. ‘Your subscription must be current at the time of processing to be eligible for refund. Full refund details and refund form available HERE.

Abowe is a summary of your first ansaction. Mf you have any questions alsoutl this sumw©nary ease contact customer senice T you've switched f hl i Watchers pla arene recewe a ref i for y ease note: your subscription will be automat ¥ Tenewed al the end four payment plan at arty f wi hay lic ich wcsceicink siohaie Eston

CONNECT WITH US f¥ wv o@® Gs Privacy Policy You are subecibed as. lecmonr2kigyahoo com © 2018 Wetoht Watchers. Intemational. inc. All nobis reseneed Id. The plaintiff alleges that he was not aware that his subscription would renew automatically when he purchased it. Id. 10. Indeed, the plaintiff alleges that he did not discover the

autorenewal and subsequent charges until the defendant notified him that his payment authorization had failed on September 3, 2019. Id. ¶ 56. The plaintiff alleges that neither the Initial

Disclosure nor the Acknowledgment Email alerted him to “the fact that his WW Subscription would automatically renew after the initial three-month period.” Id. ¶ 10.

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Morrell v. WW International, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/morrell-v-ww-international-inc-nysd-2021.