Milton Schachter v. Friendley Chevrolet, Cadillac, Toyota, Inc.

Court of Appeals of Tennessee·Decided December 30, 1996·No. 02A01-9603-CH-00060·Published

Opinion

IN THE COURT OF APPEALS OF TENNESSEE WESTERN SECTION AT JACKSON ________________________________________________ FILED Dec. 30, 1996

MILTON SCHACTER, Cecil Crowson, Jr.

Complainant-Appellant, Appellate Court Clerk

Vs. C.A. No. 02A01-9603-CH-00060 Shelby Chancery No. 103900-3 FRIENDLY CHEVROLET CADILLAC TOYOTA, INC., et al,

Defendant-Appellee.

FROM THE SHELBY COUNTY CHANCERY COURT THE HONORABLE D. J. ALISSANDRATOS, CHANCELLOR

Ira M. Thomas of Memphis

For Appellant

Fred M. Ridolphi, Jr., of Memphis For Appellee

REVERSED AND REMANDED

Opinion filed:

W. FRANK CRAWFORD,

PRESIDING JUDGE, W.S.

CONCUR: DAVID R. FARMER, JUDGE HEWITT P. TOMLIN, JR., SENIOR JUDGE

This is a breach of contract case. The plaintiff, Milton Schachter, appeals from the order of the Shelby County Chancery Court dismissing his complaint against the defendants, Hugh

Chalmers, Sr., Hugh Chalmers, Jr., and Hugh Chalmers Chevrolet-Cadillac-Toyota, Inc.1 In September 1993, Schachter began shopping for a new car and decided to purchase a Chevrolet Suburban. He couldn’t find exactly what he wanted so he decided to custom order a Suburban from the GM factory. Schachter contacted the Gwatney Chevrolet dealership in Memphis and configured an ideal vehicle. Gwatney printed a four-page computer printout listing the features and the options and quoting a price of $27,651.00. Schachter wanted a better price and left with the Gwatney computer printout of his ideal Suburban.

On October 28, 1993, Schachter approached Friendly, with whom he had met before, and discussed the computer printout with Arthur Dolittle, a Friendly salesman, and Rick Helper, the sales manager. Friendly is located in West Memphis, Arkansas. Friendly initially proposed to beat the Gwatney price by $100.00. Schachter eliminated some of the options from his ideal car and agreed upon a trade-in credit for his minivan. After subtracting the options and the trade-in credit, Schachter and Friendly agreed upon a custom-order price of $22,934.00. Schachter also agreed to pay any increase in the GM factory price to Friendly. The costs of options to be subtracted, the amount of the trade-in, and the resulting price were written in red ink on the Gwatney computer printout. Schachter, Helper, and Dolittle all signed the agreement by signing the Gwatney computer printout. Schachter testified that he asked for a contractual piece of paper but was told that the signed printout would suffice.2 Helper was authorized to bind Friendly to a contract but Dolittle did not have that authority. Dolittle testified that he signed the computer printout as a witness to the deal between Helper and Schachter.

Friendly required a deposit for the custom-order Suburban and requested $1,000.00. The parties agreed upon a $400.00 deposit which Schachter paid by check with “deposit on four- wheel drive Suburban total price of $22,934 net of trade” in the memo space at the bottom of the check. Friendly ordered the Suburban for Schachter.

While waiting for the order, Schachter called Dolittle at Friendly and was able to change the color of the interior of the Suburban. In addition, Schachter called Dolittle multiple times

1 The Chalmers are the owners of the car dealership in question. The dealership does business as Friendly Chevrolet. In this opinion, the defendants will be referred to as Friendly.

2 Friendly used a standard contract form for most customers. However, these customers generally purchased cars and trucks that were part of Friendly’s inventory.

to check on the progress of production. On January 27 or 28, 1994, after waiting three months, Schachter received a call from Dolittle notifying him that the car had arrived. Shortly thereafter, on January 28, 1994, Schachter received another call from Friendly stating that they couldn’t sell him the Suburban at that price. Dolittle testified that Hugh Chalmers, Jr. told him he couldn’t sell the Suburban at the agreed upon price because Friendly would make more money selling the Suburban wholesale to another dealer. Friendly claimed that they could not find any records of the computer printout or the deposit. However, Dolittle had a copy of the agreement, which Friendly confiscated from him. Later in the day, Dolittle called Schachter from a pay phone away from the Friendly premises and stated that he knew they had a deal and that Friendly wasn’t going along with it. When Schachter called Friendly to ask for Helper, he was told that Helper was no longer employed by Friendly. On January 31, 1994, Schachter faxed Friendly a copy of the canceled deposit check.

On the same day that he learned Friendly wouldn’t honor the agreement, January 28, 1994, Schachter contacted an attorney. On February 1, 1994, Schachter’s attorney faxed Friendly a letter asking if they were going to honor the agreement. When Friendly did not respond, Schachter’s attorney faxed them a letter dated February 4, 1994 demanding a return of Schachter’s deposit and informing them that a lawsuit would be filed.

Hugh Chalmers, Jr. testified that he had no knowledge of the deal made by Helper with Schachter. He called Helper, who no longer was employed by Friendly, to help him understand the terms written in red ink on the computer printout. Helper remembered agreeing to the initial price, but did not remember the subtracted options or the trade-in allowance. Chalmers claims that, after he received a copy of the canceled check from the bank, he understood the bottom line price, and then he called Schachter to work out their problems. He claims that he called on February 7, 1994, and that Ms. Schachter, the plaintiff’s wife, told him they had already purchased a replacement. Schachter decided to purchase another Suburban but was unable to locate a similar new Suburban. On February 5, 1994, he purchased a used 1994 Suburban with 9,867 miles already on the odometer and paid $25,607.54 for the car.3 Schachter demanded his deposit back with interest and filed suit on February 18, 1994.

3 Schachter received a $5,995.00 trade-in allowance for his minivan for the second Suburban that had a list price of $31,602.54. The resulting purchase price was $25,607.54.

In the Complaint, Schachter alleged that Friendly breached the agreement to sell him a custom- order Suburban. He alleged that Friendly fraudulently obtained his deposit under the false pretense of selling him the Suburban and in an effort to coerce him to purchase the Suburban at a greater price. He also alleged that Friendly violated the Tennessee Consumer Protection Act, T.C.A. § 47-18-101 et seq., willfully or knowingly by causing confusion or misunderstanding as related to the authority of Dolittle and Helper. Finally, Schachter alleged that Friendly appropriated and converted his deposit for their own use and benefit. In their Answer, Friendly raised various defenses and denied all of the allegations.

Free access — add to your briefcase to read the full text and ask questions with AI

Milton Schachter v. Friendley Chevrolet, Cadillac, Toyota, Inc., (Tenn. Ct. App. 1996).

Milton Schachter v. Friendley Chevrolet, Cadillac, Toyota, Inc. (Milton Schachter v. Friendley Chevrolet, Cadillac, Toyota, Inc.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

City of Columbia v. C.F.W. Construction Co.
557 S.W.2d 734 (Tennessee Supreme Court, 1977)
Atkins v. Kirkpatrick
823 S.W.2d 547 (Court of Appeals of Tennessee, 1991)
John J. Heirigs Const. Co., Inc. v. Exide
709 S.W.2d 604 (Court of Appeals of Tennessee, 1986)
Shepard & Gluck v. Thomas
147 Tenn. 338 (Tennessee Supreme Court, 1922)