Milton Schachter v. Friendley Chevrolet, Cadillac, Toyota, Inc.

CourtCourt of Appeals of Tennessee
DecidedDecember 30, 1996
Docket02A01-9603-CH-00060
StatusPublished

This text of Milton Schachter v. Friendley Chevrolet, Cadillac, Toyota, Inc. (Milton Schachter v. Friendley Chevrolet, Cadillac, Toyota, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals of Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Milton Schachter v. Friendley Chevrolet, Cadillac, Toyota, Inc., (Tenn. Ct. App. 1996).

Opinion

IN THE COURT OF APPEALS OF TENNESSEE WESTERN SECTION AT JACKSON ________________________________________________ FILED Dec. 30, 1996 MILTON SCHACTER, Cecil Crowson, Jr. Complainant-Appellant, Appellate Court Clerk

Vs. C.A. No. 02A01-9603-CH-00060 Shelby Chancery No. 103900-3 FRIENDLY CHEVROLET CADILLAC TOYOTA, INC., et al,

Defendant-Appellee. ___________________________________________________________________________

FROM THE SHELBY COUNTY CHANCERY COURT THE HONORABLE D. J. ALISSANDRATOS, CHANCELLOR

Ira M. Thomas of Memphis For Appellant

Fred M. Ridolphi, Jr., of Memphis For Appellee

REVERSED AND REMANDED

Opinion filed:

W. FRANK CRAWFORD, PRESIDING JUDGE, W.S.

CONCUR:

DAVID R. FARMER, JUDGE

HEWITT P. TOMLIN, JR., SENIOR JUDGE

This is a breach of contract case. The plaintiff, Milton Schachter, appeals from the order

of the Shelby County Chancery Court dismissing his complaint against the defendants, Hugh Chalmers, Sr., Hugh Chalmers, Jr., and Hugh Chalmers Chevrolet-Cadillac-Toyota, Inc.1

In September 1993, Schachter began shopping for a new car and decided to purchase a

Chevrolet Suburban. He couldn’t find exactly what he wanted so he decided to custom order a

Suburban from the GM factory. Schachter contacted the Gwatney Chevrolet dealership in

Memphis and configured an ideal vehicle. Gwatney printed a four-page computer printout

listing the features and the options and quoting a price of $27,651.00. Schachter wanted a better

price and left with the Gwatney computer printout of his ideal Suburban.

On October 28, 1993, Schachter approached Friendly, with whom he had met before, and

discussed the computer printout with Arthur Dolittle, a Friendly salesman, and Rick Helper, the

sales manager. Friendly is located in West Memphis, Arkansas. Friendly initially proposed to

beat the Gwatney price by $100.00. Schachter eliminated some of the options from his ideal car

and agreed upon a trade-in credit for his minivan. After subtracting the options and the trade-in

credit, Schachter and Friendly agreed upon a custom-order price of $22,934.00. Schachter also

agreed to pay any increase in the GM factory price to Friendly. The costs of options to be

subtracted, the amount of the trade-in, and the resulting price were written in red ink on the

Gwatney computer printout. Schachter, Helper, and Dolittle all signed the agreement by signing

the Gwatney computer printout. Schachter testified that he asked for a contractual piece of paper

but was told that the signed printout would suffice.2 Helper was authorized to bind Friendly to

a contract but Dolittle did not have that authority. Dolittle testified that he signed the computer

printout as a witness to the deal between Helper and Schachter.

Friendly required a deposit for the custom-order Suburban and requested $1,000.00. The

parties agreed upon a $400.00 deposit which Schachter paid by check with “deposit on four-

wheel drive Suburban total price of $22,934 net of trade” in the memo space at the bottom of the

check. Friendly ordered the Suburban for Schachter.

While waiting for the order, Schachter called Dolittle at Friendly and was able to change

the color of the interior of the Suburban. In addition, Schachter called Dolittle multiple times

1 The Chalmers are the owners of the car dealership in question. The dealership does business as Friendly Chevrolet. In this opinion, the defendants will be referred to as Friendly. 2 Friendly used a standard contract form for most customers. However, these customers generally purchased cars and trucks that were part of Friendly’s inventory.

2 to check on the progress of production. On January 27 or 28, 1994, after waiting three months,

Schachter received a call from Dolittle notifying him that the car had arrived. Shortly thereafter,

on January 28, 1994, Schachter received another call from Friendly stating that they couldn’t sell

him the Suburban at that price. Dolittle testified that Hugh Chalmers, Jr. told him he couldn’t

sell the Suburban at the agreed upon price because Friendly would make more money selling the

Suburban wholesale to another dealer. Friendly claimed that they could not find any records of

the computer printout or the deposit. However, Dolittle had a copy of the agreement, which

Friendly confiscated from him. Later in the day, Dolittle called Schachter from a pay phone

away from the Friendly premises and stated that he knew they had a deal and that Friendly

wasn’t going along with it. When Schachter called Friendly to ask for Helper, he was told that

Helper was no longer employed by Friendly. On January 31, 1994, Schachter faxed Friendly a

copy of the canceled deposit check.

On the same day that he learned Friendly wouldn’t honor the agreement, January 28,

1994, Schachter contacted an attorney. On February 1, 1994, Schachter’s attorney faxed

Friendly a letter asking if they were going to honor the agreement. When Friendly did not

respond, Schachter’s attorney faxed them a letter dated February 4, 1994 demanding a return of

Schachter’s deposit and informing them that a lawsuit would be filed.

Hugh Chalmers, Jr. testified that he had no knowledge of the deal made by Helper with

Schachter. He called Helper, who no longer was employed by Friendly, to help him understand

the terms written in red ink on the computer printout. Helper remembered agreeing to the initial

price, but did not remember the subtracted options or the trade-in allowance. Chalmers claims

that, after he received a copy of the canceled check from the bank, he understood the bottom line

price, and then he called Schachter to work out their problems. He claims that he called on

February 7, 1994, and that Ms. Schachter, the plaintiff’s wife, told him they had already

purchased a replacement. Schachter decided to purchase another Suburban but was unable to

locate a similar new Suburban. On February 5, 1994, he purchased a used 1994 Suburban with

9,867 miles already on the odometer and paid $25,607.54 for the car.3

Schachter demanded his deposit back with interest and filed suit on February 18, 1994.

3 Schachter received a $5,995.00 trade-in allowance for his minivan for the second Suburban that had a list price of $31,602.54. The resulting purchase price was $25,607.54.

3 In the Complaint, Schachter alleged that Friendly breached the agreement to sell him a custom-

order Suburban. He alleged that Friendly fraudulently obtained his deposit under the false

pretense of selling him the Suburban and in an effort to coerce him to purchase the Suburban at

a greater price. He also alleged that Friendly violated the Tennessee Consumer Protection Act,

T.C.A. § 47-18-101 et seq., willfully or knowingly by causing confusion or misunderstanding

as related to the authority of Dolittle and Helper. Finally, Schachter alleged that Friendly

appropriated and converted his deposit for their own use and benefit. In their Answer, Friendly

raised various defenses and denied all of the allegations.

The case was heard before the Chancery Court of Shelby County, sitting without a jury,

on July 13, 1995. At the close of Schachter’s proof, Friendly moved to dismiss the case pursuant

to T.R.C.P. 41.02 (2). The chancellor found that Schachter did not carry his burden of proof as

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