Michael Naimoli, Jr. v. Pro-Football, Inc.

Court of Appeals for the Fourth Circuit·Decided October 29, 2024·No. 23-2020·Published

Opinion

PUBLISHED

UNITED STATES COURT OF APPEALS FOR THE FOURTH CIRCUIT

No. 23-2020

MICHAEL A. NAIMOLI, JR.; MORGAN FRENCH; ANDREW COLLINS; MARISSA SANTARLASCI,

Plaintiffs - Appellees,

v.

PRO-FOOTBALL, INC., now known as Pro-Football LLC, a/k/a Washington Commanders Football Team, f/k/a Washington Football Team, f/k/a Washington Redskins Football Team; WFI STADIUM, INC., now known as WFI Stadium LLC, f/k/a JKC Stadium, Inc.; CONTEMPORARY SERVICES CORPORATION, (CSC),

Defendants - Appellants,

and

COMPANY DOES, Maintenance Subcontractors at FedEx Field, Defendant.

------------------------------------------ ATLANTIC LEGAL FOUNDATION, Amicus Supporting Appellants.

Appeal from the United States District Court for the District of Maryland, at Greenbelt. Theodore D. Chuang, District Judge. (8:22-cv-02276-TDC)

Argued: September 24, 2024 Decided: October 29, 2024

Before NIEMEYER, GREGORY, and HEYTENS, Circuit Judges.

Vacated, reversed in part, and remanded in part by published opinion. Judge Niemeyer wrote the opinion, in which Judge Gregory and Judge Heytens joined.

ARGUED: Shay Dvoretzky, SKADDEN, ARPS, SLATE, MEAGHER & FLOM LLP, Washington, D.C., for Appellants. Robert D. Sokolove, WEIR GREENBLATT PIERCE LLP, Philadelphia, Pennsylvania, for Appellees. ON BRIEF: Joe G. Hollingsworth, Grant W. Hollingsworth, Brett S. Covington, HOLLINGSWORTH LLP, Washington, D.C.; Paul Finamore, Halle P. Gray, PESSIN KATZ LAW, P.A., Columbia, Maryland, for Appellants Pro-Football, Inc. and WFI Stadium Inc. M. Patrick Gallagher, MARTELL, DONNELLY, GRIMALDI & GALLAGHER, P.A., Hunt Valley, Maryland, for Appellant Contemporary Services Corporation. Jennifer Hiller Nimeroff, WEIR GREENBLATT PIERCE LLP, Philadelphia, Pennsylvania, for Appellees. Lawrence S. Ebner, ATLANTIC LEGAL FOUNDATION, Washington, D.C., for Amicus Curiae.

NIEMEYER, Circuit Judge:

While attending a professional football game between the Philadelphia Eagles and the Washington Football Team at FedExField in the Maryland suburbs of Washington, D.C., the four plaintiffs were injured when a railing collapsed. They commenced this action for negligence against the owner of the football team, the owner of the stadium, the company that provided security services at the stadium, and unidentified maintenance persons. The defendants filed a motion to compel arbitration based on an arbitration clause contained in the terms and conditions governing the purchase and use of the tickets. The tickets were purchased online by a friend and relative of the plaintiffs, Brandon Gordon (who is not a party), and Gordon displayed the electronic tickets using his iPhone to provide entry into the game for him, the plaintiffs, and four others.

The district court denied the motion to compel arbitration finding (1) that factual disputes existed as to whether the arbitration clause was indeed agreed to by Gordon, but (2) that, even if he did enter into such a contract, the defendants did not demonstrate that Gordon was an agent of the plaintiffs who could bind them to the arbitration clause.

As to whether the plaintiffs were bound by any contract that Gordon may have entered into, we reverse. And as to whether Gordon actually had a contract with the defendants, we remand to permit the district court to conduct such proceedings as necessary to resolve the factual disputes and determine the legal issue.

I

Through a website called “TickPick,” Brandon Gordon purchased nine tickets on December 27, 2021, for the football game scheduled for January 2, 2022, between the Philadelphia Eagles and the Washington Football Team at FedExField in Landover, Maryland. He purchased one ticket for himself, one for his cousin, and seven for friends and stored all of them on his iPhone. On the day of the game, the group of nine drove from New Jersey to FedExField, and Gordon presented the nine tickets at the gate with his iPhone, which allowed the group to enter FedExField to watch the game. After the Eagles won 20 to 16, the group wanted to congratulate the Eagles players, and employees of Contemporary Services Corporation, the company providing security at the stadium, directed them to a location near the tunnel where the Eagles players would be departing from the field to their locker room. As the plaintiffs — Michael Naimoli, Jr., Morgan French, Andrew Collins, and Marissa Santarlasci — leaned against the railing to give congratulatory “high-fives” to the players, the railing collapsed, causing them to fall 5 to 10 feet to the concrete floor of the tunnel and sustain personal injury.

The four commenced this action against Pro-Football, Inc., WFI Stadium Inc., * and Contemporary Services Corporation, as well as other unidentified maintenance persons,

*

Pro-Football, Inc, owns the Washington Commanders Football Team, formerly the Washington Football Team and before that the Washington Redskins Football Team. WFI Stadium, Inc. is the owner of what was, at the time, referred to as FedExField. Based on the parties’ status as of the time of the plaintiffs’ claims, we refer to Pro-Football, Inc., as the Washington Football Team and the stadium as FedExField.

alleging negligence. They relied on diversity jurisdiction, and each plaintiff claimed damages in excess of $75,000.

Proceeding under § 3 of the Federal Arbitration Act, the defendants filed a “Motion to Compel Arbitration and Dismiss the First Amended Complaint.” They contended that the plaintiffs were subject to “mandatory, binding arbitration,” as included in the “terms of the ticket licenses that Plaintiffs used to enter and attend” the game. They brought their motion under Federal Rules of Civil Procedure 12(b)(1) (lack of subject-matter jurisdiction), 12(b)(3) (improper venue), and 12(b)(6) (failure to state a claim upon which relief can be granted).

The parties’ submissions to the court on the motion included affidavits, exhibits, and memoranda. The plaintiffs maintained (1) that Gordon did not enter into any agreement to arbitrate and (2) that, in any event, the four plaintiffs never possessed the tickets and had no notice of any arbitration agreement so as to be bound by it.

Gordon stated in an affidavit that he purchased the tickets on December 27, 2021, through a website called TickPick and received an email from TickPick confirming the order and stating, “You will receive a followup email when your tickets are ready for Electronic Transfer delivery.” He also stated that TickPick then followed up with another email on that same date, stating, “Your tickets are ready to be accepted through the venue’s Mobile-To-Mobile Transfer System.” The email directed Gordon to click on a box labeled “Transfer Link.” When he did, it triggered an email from Ticketmaster, stating that he had received “9 Washington Football Team tickets.” The Ticketmaster screen provided a location to click, labeled “Accept Tickets.” When Gordon did so, he was prompted to log

into his Ticketmaster account, which he did. According to Gordon’s affidavit, after he logged into his Ticketmaster account, he “accessed the electronic tickets, which [he] placed in [his] Apple Wallet on [his] iPhone.” He claimed that at no time during the ticket- purchase or ticket-access process was he shown the terms and conditions of the Washington Football Team, the company owning FedExField, or Contemporary Services — or, more particularly, a clause requiring arbitration of any claims against those entities. He also claimed that the electronic tickets had no terms or conditions on their face. He concluded accordingly, “I never entered into any contract agreeing to mandatory arbitration.”

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Michael Naimoli, Jr. v. Pro-Football, Inc., (4th Cir. 2024).

Michael Naimoli, Jr. v. Pro-Football, Inc. (Michael Naimoli, Jr. v. Pro-Football, Inc.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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