McPadden v. Wal-Mart, et al.

2015 DNH 205
CourtDistrict Court, D. New Hampshire
DecidedNovember 3, 2015
Docket14-cv-475-SM
StatusPublished

This text of 2015 DNH 205 (McPadden v. Wal-Mart, et al.) is published on Counsel Stack Legal Research, covering District Court, D. New Hampshire primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
McPadden v. Wal-Mart, et al., 2015 DNH 205 (D.N.H. 2015).

Opinion

UNITED STATES DISTRICT COURT

DISTRICT OF NEW HAMPSHIRE

Maureen McPadden, Plaintiff

v. Case No. 14-cv-475-SM Opinion No. 2015 DNH 205 Wal-Mart Stores East, L.P., and Jennifer Fonseca, Defendants

O R D E R

Maureen McPadden had been a long-term employee of Wal-Mart,

where she worked as a pharmacist at various stores, including

locations in Maine, Massachusetts, and New Hampshire. In 2010,

she began working at the Wal-Mart pharmacy in Seabrook, New

Hampshire. After McPadden lost her key to the pharmacy, Wal-Mart

terminated her employment. Shortly thereafter, McPadden filed a

charge of discrimination with the New Hampshire Commission for

Human Rights. And, subsequently, she filed this suit, in which

she advances both state and federal claims that include workplace

discrimination, retaliation, and invasion of privacy.

McPadden has voluntarily withdrawn several of her claims

and, as to those that remain, Wal-Mart moves for summary

judgment. For the reasons discussed, that motion is granted in

part, and denied in part. Standard of Review

When ruling on a motion for summary judgment, the court must

“constru[e] the record in the light most favorable to the non-

moving party and resolv[e] all reasonable inferences in that

party’s favor.” Pierce v. Cotuit Fire Dist., 741 F.3d 295, 301

(1st Cir. 2014). Summary judgment is appropriate when the record

reveals “no genuine dispute as to any material fact and the

movant is entitled to judgment as a matter of law.” Fed. R. Civ.

P. 56(a). In this context, “a fact is ‘material’ if it

potentially affects the outcome of the suit and a dispute over it

is ‘genuine’ if the parties’ positions on the issue are supported

by conflicting evidence.” Int’l Ass’n of Machinists & Aerospace

Workers v. Winship Green Nursing Ctr., 103 F.3d 196, 199-200 (1st

Cir. 1996) (citations omitted). See also Nolan v. CN8, 656 F.3d

71, 76 (1st Cir. 2011). Nevertheless, if the non-moving party’s

“evidence is merely colorable, or is not significantly

probative,” no genuine dispute as to a material fact has been

proved, and “summary judgment may be granted.” Anderson v.

Liberty Lobby, Inc., 477 U.S. 242, 249-50 (1986) (citations

omitted).

Background

Viewed in the light most favorable to McPadden, as they must

be at this stage, the relevant facts are as follows. McPadden

2 began working for Wal-Mart in 1994, as a staff pharmacist in one

of its Las Vegas, Nevada, stores. She relocated to New England

and worked at various stores in this region. She left Wal-Mart’s

employ for approximately five years, but returned again in 2008.

Two years later, she began working at the Wal-Mart pharmacy in

Seabrook, New Hampshire. There, McPadden reported to Janice

Urbanski, the pharmacy manager.

Wal-Mart has a progressive disciplinary policy known as

“Coaching for Improvement,” which provides guidelines for

improving employee performance and for disciplining employees.

In July of 2011, Urbanski gave McPadden what Wal-Mart calls a

“verbal coaching” for failing to ensure that certain essential

tasks within the pharmacy were performed in a timely manner. See

Affidavit of Janice Urbanski (document no. 21-13) at para. 6.

See also Coaching Report #8452914 (document no. 21-14). McPadden

acknowledges that Urbanski raised those concerns with her, but

denies that it was ever formally treated as a “verbal coaching.”

McPadden Deposition (document no. 21-2) at 45-47. That is,

McPadden claims Wal-Mart’s policy requires a supervisor to

specifically tell the employee that “you are being coached” in

order for the event to qualify as “verbal coaching” (i.e.,

discipline). So, while Urbanski documented the meeting as a

“verbal coaching,” McPadden says it should never have been

3 recognized as any form of official discipline against her (a

point that became relevant later, when McPadden lost her pharmacy

key). See Plaintiff’s Statement of Facts (document no. 24) at

15-16.

During the summer of 2011, McPadden began raising concerns

about pharmacy staffing - in particular, what she believed was an

insufficient number of adequately trained pharmacy technicians

during the pharmacy’s busy summer season. According to her

deposition, she raised those concerns with several superiors

(including Urbanski and District Manager David Kelley), and she

also “called Walmart home office.” McPadden Deposition at 105.

But, says McPadden, her concerns were ignored. She also says she

was not alone in recognizing that the Seabrook pharmacy was

under-staffed: other pharmacy employees also complained to

management about the issue. Indeed, Urbanski says she agreed

that Wal-Mart should hire additional pharmacy technicians and

raised the issue with Kelley. Urbanski Affidavit at paras. 8-9.

On balance, McPadden’s “Mid-Year Performance Evaluation,”

dated September 26, 2011 (document no. 21-7) at 34-37, suggests

that McPadden was a capable employee and Urbanski gave her an

overall rating of “solid performer” (a 3.0 out of 5.0). Urbanski

did, however, again note that McPadden needed to work “on

4 completing auxiliary tasks within the pharmacy” in a more timely

way. Id. at 36.

In December of 2011, Urbanski gave McPadden what Wal-Mart

says was McPadden’s “Second Coaching,” this time for being late

to work, failing to complete various tasks, and leaving work

before completing all of her tasks. See Coaching #9029342

(document no. 21-15). And, in her next Performance Evaluation of

McPadden, Urbanski gave McPadden an overall rating of

“development needed” (a 2.0 out of 5.0), while continuing to

recognize that McPadden was a “solid performer” with regard to

her technical competencies. Performance Evaluation (dated March

27, 2012) (document no. 21-7) at 38-41.

Subsequently, Joshua Varieur replaced Urbanski as manager of

the Seabrook pharmacy. McPadden was not pleased. She reported

to District Manager Joseph Certo (who had replaced Kelley in that

position) that she believed Varieur was “not up to the job” and

was concerned that he lacked adequate training to act as the

manager of the Seabrook pharmacy. She says those complaints

about Varieur’s abilities ultimately related to a “public safety”

issue: her concern that customer prescriptions be filled

accurately. McPadden also reiterated her concern that the

5 pharmacy did not have enough technicians to assist with the heavy

workload.

According to McPadden, Certo agreed that turnover of

pharmacy technicians was a problem. And, documentation in the

record shows that Certo was trying to hire additional staff at

the pharmacy and/or obtain assistance from technicians at nearby

Wal-Mart pharmacies. Nevertheless, it remained busy and

stressful in the Seabrook pharmacy and McPadden continued to be

concerned that the staff was over-worked and that errors in

filling prescriptions might well occur. And, in fact, such an

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